Ideogram AI Reviews 155

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers had a great experience with this company. Many customers praise the exceptional customer service, highlighting the staff's helpfulness, politeness, and professional approach in resolving issues. The tool is frequently described as spectacular and the best for creative image generation, especially for logos, mockups, and promotional images, with users appreciating its intuitive interface and ability to produce professional results. People also value the ease of use and the efficiency it brings to their creative process, saving time and overcoming creative blocks. However, some people were dissatisfied with the product's ability to generate specific images, particularly when trying to place products or achieve precise artistic outcomes, suggesting it can be frustrating for those with very specific needs. A few other people also felt that the subscription model had limitations, such as difficulties in changing plans or the inability to delete images without a top-tier subscription, and some experienced issues with customer support responsiveness.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the amazing, outstanding, and... See more

Product

Customers had ambiguous experiences with the product, with many reviewers expressing strong satisfaction,... See more

User experience

Consumers find user experience to be positive, with many praising the top-tier UI and the ability to create... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some expressing dissatisfaction... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great customer service. Had an issue using the tool and they were excellent handling my request. Ideogram is a spectacular tool for creative image generation. Using highly detailed prompts, I was t... See more

Company replied

Rated 4 out of 5 stars

Love the image generation capabilities! Not happy with the login/register limitations with having to use Google or Apple ?or Fakebook?. Not loving pricing. Had a crucial account/billing-related i... See more

Rated 5 out of 5 stars

Ideograms are so good coming up with design/visual ideas when you're stuck! The key is to get good with your prompt (not too brief or too complicated) otherwise it'll generate some weird results. C... See more

Rated 5 out of 5 stars

THIS TOOL IS ABSOLUTELY THE BEST OF THE BEST ! I HAVE USED THIS TOOL FOR DESIGNING SOME SUPER INCREDIBLE LOGOS, MOCKUPS, STOCK IMAGES AND PROMOTIONAL IMAGES FOR ALL MY BUSINESS PROJECTS SO FAR,... See more

Company replied


Company details

  1. Software Company
  2. Software Vendor

Written by the company

Ideogram is building AI-native creative tools to bring greater joy, delight, and efficiency to creative expression. We are pushing the limits of what’s possible with AI, with a focus on creativity and a high standard for trust and safety. Our founding team consists of world-renowned AI experts, who have previously led transformative AI projects at Google Brain, UC Berkeley, CMU, and the University of Toronto.


Contact info

4.2

Great

TrustScore 4 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Another me too image gen site

Wow is this company ever bad. No Refunds if paid, the free account will not let you delete any images generated. The inputs are basic and rudimentary. There is nothing that a chatgpt or a midjourney or hundreds of other image gen sites depending on API access to the Ai platforms.
Save your money go with Adobe or better a Ai platform that can generate text and images. For the pricing of pro, it is a complete waste of money.

September 3, 2024
Unprompted review
Show reviews in all languages. (155 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look