Ider Furniture Reviews 

234
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Communication was excellent. When delivered got a phone call before to inform me which was very helpful. Delivery guys were very helpful and polite . A brilliant company to order from. Furniture... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly service in the shop also a good delivery service. There is a wide range of furniture to choose from. We are very pleased with our new armchair and would recommend this shop.

Company replied

Rated 5 out of 5 stars

Really fantastic service from Kamil who couldn't have been more helpful. My new furniture looks fantastic in my lounge and I'm really delighted with the look of the whole room. I bought two sofas, two... See more

Company replied

Rated 5 out of 5 stars

Faultless all round. The perfect corner sofa bed that as well as being comfy, fitted a very small space perfectly. The personal service and communication from Kamil was what really made this 5 ⭐️. He... See more

Company details

  1. Furniture Store

Written by the company

Ider Furniture – Stylish & Custom-Made Excellence Ider Furniture is a premier furniture retailer specializing in stylish, high-quality, and custom-made furniture. We offer a diverse range of sofas, dining sets, and home furnishings designed to bring elegance and harmony to any living space. Our commitment to craftsmanship, design, and functionality ensures that each piece is tailored to meet the unique needs and preferences of our customers. With a strong focus on customization, we provide various color and size options, allowing homeowners to create a personalized interior that reflects their style. Our ability to match dining room furniture with living room designs ensures a seamless and cohesive look, enhancing the overall aesthetic of any home. At Ider Furniture, customer satisfaction is at the heart of our business. We strive to deliver not only exceptional furniture but also an outstanding shopping experience. Whether you're looking for contemporary, classic, or modern pieces, our curated selection meets the highest standards of durability and comfort. Driven by innovation and design excellence, Ider Furniture continues to be a trusted name in the industry, helping customers turn their houses into homes with timeless and functional furniture solutions.


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4.9

Excellent

TrustScore 5 out of 5

234 reviews

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4.9

All reviews

(234)

21 reviews in the last 12 months

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Rated 2 out of 5 stars

I experienced significant delays and…

I experienced significant delays and quality issues with my sofa order from Kirim. Initially promised a 4-month delivery but it was delayed almost 6 months. Upon arrival, the sofa was tearing at the bottom, which took additional few months to rectify. Even then, a missing sofa leg was discovered, requiring numerous follow-ups to resolve. At the end, the result of changing the bottom of the sofa caused the material to loosen, and although I asked Kirim to tighten it, he never addressed the issue. Also, despise requesting proper chair heights for my island, they were too tall, despite assurances from the owner to adjust them. Overall, the experience fell short of expectations due to multiple delays and unresolved issues.

October 7, 2023
Unprompted review
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Reply from Ider Furniture

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or dissatisfaction you experienced with your purchase.

Your feedback is valuable to us, and we take it seriously. We would like to address your concerns directly and work towards a resolution. If you could kindly reach out to us at info@iderfurniture.co.uk, we would be more than happy to discuss your experience further and find a solution that meets your expectations.

At Ider Furniture, we are committed to providing high-quality products and exceptional customer service. We regret that we fell short of meeting your expectations on this occasion, and we are eager to make things right.

Once again, we appreciate your feedback and hope to have the opportunity to regain your trust in the future.

Rated 5 out of 5 stars

For the first time I bought a sofa…

For the first time I bought a sofa online, and I'm glad I did. It was a great convenience. The couch is as high quality as it looks in the picture, and it arrived much more stylish than I expected. It reached me on the promised date without much delay. In the future, when I have any need for my home, the first company that comes to my mind will be Ider Furniture. I am very satisfied, they are highly reliable.

February 29, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service . We had some missing handles and Kamil acted very quickly to resolve and get handles dispatched to us. He was a pleasure to deal with from start to finish.

February 6, 2024
Rated 5 out of 5 stars

Excellent Services

Excellent Services
Great value for money.
I recently bought my sofa bed and I am so grateful for the quality and fast delivery as well. The owner is so professional and kind . He helped me to make the best choice of my expectations. Also The delivery team is very well and they made their job very well. The sofa is beautiful and super comfortable and the fabric is so soft and high quality.
I am grateful for this purchase and will 100% recommend.

February 3, 2024
Rated 5 out of 5 stars

This company I can highly recommend

This company I can highly recommend. From the moment I entered the shop I received excellent advice and clear information with regards to the process of buying furniture and the possibility of needing to return the product. I received fantastic help to enable me to make my decision with regards to my purchase and delivery ETC was absolutely on time.
I would definitely purchase furniture from this store again!

November 15, 2023
Rated 5 out of 5 stars

2 x Corner Sofas

Kamil and his team were easy to deal with and professional from start to finish. Their brief was complicated as we required bespoke corner sofas in a specific boucle fabric for two very awkward spaces and the results were outstanding. Not only do the sofas look great, they are super comfortable. Delighted.

October 13, 2023

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