My rep, Becky Palmer stayed in the game with me for almost a year trying to help us get what we needed. It was our fault as we had a lot of moving parts but she never became seemingly frustrated with... See more
Company replied
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Based on these reviews
MetalCraft was really responsive to our requests and helpful in sorting out all the details so we could get exactly what we wanted. The quality of the labels we ended up with was *perfect* for our use... See more
Company replied
Anytime I need an order placed or have questions, Tonya Ristau & Jack Ward have been there to help me at every step of the way. We've been ordering from Metalcraft for about 10 years (I think) and... See more
Company replied
Metalcraft comes through and definately will help you from start to finish of your order. You can count on them for excellent products. The more detail you provide them the better and makes it a smo... See more
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Company details
About Metalcraft, Inc.
Written by the company
ID Made Better® Think about this: products don't get out the door without the proper tag. Supply chains grind to a halt. Revenue is lost. There's no tracking or traceability. It's more than putting a label on a surface. It's knowing the conditions the label will be going through. It's knowing how RFID can deliver greater reliability and efficiency as hospitals or schools manage resources. It's giving customers the flexibility, ease of use, and technical solutions they need to meet ID demands not only today but into the future.
It's what Metalcraft delivers every day: ID Made Better.
Capabilities - Here are just a few or our capabilities. For even more, go to our website www.idplate.com.
Qualification Process - Metalcraft's DART Qualification is the project discovery process we use at Metalcraft to ensure the right tag for the right application.
Match Technology to the Application -We are Technology Agnostic! Serial numbers, barcode or RFID - whatever your application requires - Metalcraft has you covered!
Data Management and Security - Numbers are our business and have been since 1950. Our Serialization Engine tracks serial number history for customers and prevents duplication within the job, part of even customer level overall.
RFID Programming - From simple, matching the barcode printed on the tag to the RFID information programmed to the tag, to complex, delivering customer defined proprietary programming, no other company has the RFID programming capabilities Metalcraft does - guaranteed.
Converting Capabilities - With our converting methods, we can design, construct and cut almost any label to fit your application need. Our RFID converting equipment can run millions of tags just as efficiently as running a single prototype order. In other words, no order is too big or too small.
Materials and Adhesives - Made with long-lasting materials including rigid or flexible aluminum, rugged stainless steel, and a wide range of polymer materials including polyester, polycarbonate, and polypropylene. We'll also match the right adhesive to your application, so you know once your tags are applied, they will remain in place as planned.
Print Capabilities - Metalcraft provides the broadest range of print and color options in the industry. We can accommodate any layout, logo, or color match your branding.
Contact us today to find out how we can help you find your identification solution!
Contact info
3360 9th ST SW, 50401, Mason City, United States
- 1-800-437-5283
- metalcraft@idplate.com
- idplate.com
4.9
Excellent
420 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and very quick service
Easy to order and very quick service! Tonya was on top of her game!
August 21, 2025
Reply from Metalcraft, Inc.
Thank you for the great review! I will make sure to pass this along to Tonya!
Lovely
MetalCraft was really responsive to our requests and helpful in sorting out all the details so we could get exactly what we wanted. The quality of the labels we ended up with was *perfect* for our use case. Production and shipping were on schedule and their communications were excellent. Would buy again.
August 7, 2025
Reply from Metalcraft, Inc.
Thank you so much for the great review! We'd love to work with you again.
amazing turn around time
We were in need of some specialized / specific stickers and the turn around time including sending us a proof was very quick
August 6, 2025
Reply from Metalcraft, Inc.
Thank you for the awesome review!
Great customer service
Great customer service. Beth was great to work with and made the process extremely easy
July 30, 2025
Reply from Metalcraft, Inc.
That is great to hear - I will make sure to pass this along to her.
Great Partnership with Metalcraft!
Great working with Becky. Very knowledgeable on your products and made our changes to exisiting asset tags a very simple process. Pricing is excellent. Service to produce new asset tags was excellent.
August 6, 2025
Reply from Metalcraft, Inc.
Thank you! I will make sure Becky sees this.
The person I worked with was…
The person I worked with was outstanding. The problem I had was getting the end price. There were two charges that showed up on my credit card statement, one was the cost of the product and what was quoted wasn't correct on the statement and the other that I didn't know about was the shipping charge. I would be nice to put all the charges in the quote so I didn't have to keep contacting the company to the prices changes and give justification to my manager on why the price was so much.
July 24, 2025
Reply from Metalcraft, Inc.
Thank you for the honest feedback. I will share this with the rest of the team.
Sales Rep was very quick to respond…
Sales Rep was very quick to respond when I reached out to request a quote. Staff was very helpful in getting the order placed and very quick to ship the order to us.
July 23, 2025
Reply from Metalcraft, Inc.
Great feedback! Thank you very much!
The team is always helpful and delivers…
The team is always helpful and delivers quality labels.
July 29, 2025
Reply from Metalcraft, Inc.
Thank you David!
Ordering was fast and easy.
We ordered inventory tags for our organization, and the ordering process was fast and easy. The tags arrived and were exactly what we wanted, with a strong adhesive backing. I would definitely recommend them to anyone looking for inventory tags.
July 29, 2025
Reply from Metalcraft, Inc.
Thank you for the kind words!
Great product and easy to get started!
Very good first experience with Metalcraft. I will definitely use them again and recommend them to anyone looking to tag their equipment at a fair price.
July 28, 2025
Reply from Metalcraft, Inc.
Great to hear! Let us know when we can help you again!
Everything worked as they said
Everything worked as they said. The nice thing is that it only works with our app. So you can’t just scan with your phone unless you have it tied in with the app. It’s going to streamline everything for our crews now saving time. When we use this batch of 1000 we definitely want to get more from them.
July 17, 2025
Reply from Metalcraft, Inc.
Great to hear! Let us know when you need more.
Good supplier
There were some issues with tooling and the acknowledgement could have come faster but the quality has always been good and customer service has been helpful.
July 23, 2025
Reply from Metalcraft, Inc.
Russ, I apologize for any issues and assure you we strive to make every experience the best and we will continue to do so.
Reply from Metalcraft, Inc.
Thank you Erika!
Reply from Metalcraft, Inc.
Thank you for the kind words.
You processed my orders as quoted…
You processed my orders as quoted without errors. Everyone was slways kind, helpful and competent.0
July 19, 2025
Reply from Metalcraft, Inc.
Thank you very much Will!
We have been ordering these labels for…
We have been ordering these labels for years and have always had the 2,500/Roll as requested by the end user. When we ordered, we requested in BOLD print, 2,500/Roll. We ordered 25,000, 10 Rolls. We received the labels 2,000/Roll for 12 Rolls and 1 Roll with 1000???
July 18, 2025
Reply from Metalcraft, Inc.
John, I sincerely apologize for this. I was out on PTO last week and am just now seeing this. I have spoken with the team and they assured me there are notes on your account to make sure this doesn't happen again.
Satisfactory
total attention to my order. Quick responses by Shari to get answers for me. I appreciate all who helped with our last orders.
July 15, 2025
Reply from Metalcraft, Inc.
Thank you, Bill - I will make sure to pass this along to Shari!
Great customer service and help making…
Great customer service and help making sure that your order is correct. I really appreciate their attention to detail.
July 3, 2025
Reply from Metalcraft, Inc.
Thank you Keli - we appreciate you!
Took three tries to get the proofs…
Took three tries to get the proofs correct, otherwise, fast service.
July 3, 2025
Reply from Metalcraft, Inc.
Thanks for your feedback! Sorry for the proof issues — we’re glad the service was fast and appreciate your patience.
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