Idrotherapy Reviews 109

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

This company is a notorious scam based out of Plantation, Florida hiding behind multiple shell companies. They will charge your credit card for months after you stop, even if you stop immediately. I... See more

Rated 1 out of 5 stars

Embarked on a “free” trial but the devil was in the detail in the terms and conditions.Very poor transparency and no one could explain how dollars were converted to pounds and what percentage of the... See more

Company replied

Rated 5 out of 5 stars

This is my favourite face cream, after having tried many others. I previously had a subscription but cancelled it, and it was no problem at all to stop the recurring order. I then used other creams f... See more

Rated 1 out of 5 stars

This is Fake reviewI've been using the Idrotherapy age-defying serum as part of my nighttime skincare routine, and I wake up with supple, glowing skin every morning. It has restored a youthful bounce... See more

Company replied


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2.2

Poor

TrustScore 2 out of 5

109 reviews

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Rated 1 out of 5 stars

This company is a notorious SCAM

This company is a notorious scam based out of Plantation, Florida hiding behind multiple shell companies. They will charge your credit card for months after you stop, even if you stop immediately. I had to fight with my credit card company for almost $500 in fraudulent charge, and Visa itself have acknowledged off the record that they had not hundreds but thousands of complaints about this company's scam. However they are largely unable to stop them. It all comes down to fine print loophole - that often flashes on the screen for only a few seconds at checkout - where you "agree" to a subscription. They do not however provide you a copy your can read and download.
AVOID AT ALL COST.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money & if you think…

Don’t waste your money & if you think that their customer service department cares. They don’t .. never responded I have sent over 8 emails to address I was provided when I ordered . Scam & product is at best in a somewhat attractive container.

November 14, 2025
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hi,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA:(+1) 954 906 9888
CA: (+1) 954 906 9888

We are looking forward to hearing from you.

Rated 1 out of 5 stars

I never ordered this

I never ordered this! They sent it to me, charged me and refuse to allow a return without charging ne more than they already have. FRAUD!!! SCAM!!!!

October 31, 2025
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hi,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA:(+1) 954 906 9888

Rated 5 out of 5 stars

Favourite face cream

This is my favourite face cream, after having tried many others. I previously had a subscription but cancelled it, and it was no problem at all to stop the recurring order. I then used other creams for a few years, but found myself coming back to this one. It feels really good on my sensitive and aging skin in both face and eye areas.

September 4, 2025
Unprompted review
Rated 3 out of 5 stars

I really don't think the cream does…

I really don't think the cream does anything more for wrinkles than any other moisturizer But You use such a minimal amount of it that goes a very long way. I also like the way that it feels on my skin.

August 21, 2025
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hello,

Thank you so much for sharing your feedback with us. We’re delighted that you gave our face cream a try, and we truly value your honest review. Your insights are a big help as our Team continues to improve our products and overall Customer experience.

If there’s anything we can do to make your experience even better, please don’t hesitate to reach out, we’d be more than happy to assist.

Rated 5 out of 5 stars

I bought this cream for my mother…

I bought this cream for my mother without expecting much, especially given the low price, but it turned out to be a hidden gem. You don’t realize how good it is until you try it, and then you just keep coming back. I’m so grateful I found a cream my mom truly loves. Her skin is very sensitive, but this product is gentle and still delivers real results. Thank you🙌

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Both this product as a Christmas present

Both this product as a Christmas present for my wife, she used it for 3 days and ended up with severe skin irritation and blisters, her face was very itchy, it took 3 weeks to get back to normal. Very unpleasant experience!

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

No choice but to give 1 star…

I had no choice but to give one star but frankly from one person worth a secret of self confidence, weight issues, just want to tone up or that you've got nothing to lose mentality to another. My brother, my sister, I don't do reviews unless they're unacceptable or unbelievable. You have your hard working or partners or families hard earned money on vitimans c cream. I know, i know the stories songs so good and it looks so good. Remember, gone are the days where we can say "seeing is believing" wipe that logical (outdated, well and truly with AI). I was terrified when my male friend sent a picture of, let's put it this way, it'd be against the law to view let alone do. Yet there I was, appearing to be doing it and loving it when it infact makes me sick to my stomach and confirmed my suspicion along time ago that this "seeing is believing" no longer exists. I know you've seen numerous ads, maybe even pictures (AI generated), a story that will suck you in (AI generated) maybe even endorsed by your favourite artist, movie star, etc. DON'T, THIS PLACE SHOULD BE SHUT DOWN. LIVING COSTS ARE HARD ENOUGH COMPANIES LIKE THIS ARE PURE EVIL. PREDATORS. DON'T be stupid and hands over your money when I've tried it for 3 months to no avail. Nothing, I think that I actually gained. It's like drinking lemon cordial. You have don't have the capability or ability to detect a scam and it's only a matter of time till you will learn the hard way. We all have to but, I'm trying to avoid the financial emotional physical psychological effects that are so damaging that come hand in hand with ordering this product.

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

Dry and won’t absorbed to skin

I have used it for few days. First, it’s very pasty and doesn’t penetrate into skin . It feels dry . I got 3 packs for a deal but I would like to return all including open jar. Please advise with return instructions.

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT I ordered the product as a 14 day trial thinking I could cancel at any time - but NO. ITS ALL A SCAM!!!!! Do not get caught in it!!! If you want to try it buy it one amazon, but not this subscription. They will not let me out of it. They just say "did you read the terms and conditions? It's all in there. You will be charged again." And my Visa will not block the merchant so I am stuck!!! DO NOT BUY THIS!!!!

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE! Seriously, HEED THE WARNING

BEWARE! I didn’t believe the reviews claiming fraud or unscrupulous dealings and figured it was just a bad experience with a purchase - I wrote it off as such. I had no more pressed the order button before my card was charged more than double what I purchased on three separate transactions. I immediately reported all three transactions as fraud and worn anybody do not do business warn these people.

October 13, 2024
Unprompted review
Idrotherapy logo

Reply from Idrotherapy


Hi,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485

We are looking forward to hearing from you.

Rated 5 out of 5 stars

This is a very effective product

This is a very effective product. Originally I only wanted to purchase the trial, so i contacted the company and made sure I wasn't on a subscription. They were fast in response and helpful. I've had a positive shopping experience and an now going to subscribe after using the product for nearly 60 days.

August 19, 2024
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hi,

Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.

And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!

Should you have any questions or inquiries, you may contact us here:

USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
We are also available via live chat Contact us - Idrotherapy 24/7.


Best,
Customer Support

Rated 1 out of 5 stars

I saw an ad on Facebook advertising …

I saw an ad on Facebook advertising aragon oil for free and you only had to pay $7 for shipping. I paid it and when we got the Visa statement it was $150. I also received another package from them. I was told that the terms and conditions stated I had 16 days to try the Aragon oil and I was enrolled in a monthly subscription, which they canceled. I was charged $10 for this last order. The print of terms and conditions is very small so I advised them to make it a different color or size. Be careful with this company

August 3, 2024
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hi,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485

We are looking forward to hearing from you.

Rated 1 out of 5 stars

SCAM

This product doesn't work at all I used for 6 months no results this is just a get rich quick scam

September 1, 2023
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hi,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485

We are looking forward to hearing from you.

Rated 1 out of 5 stars

I just ordered the "trial offer," and…

I just ordered the "trial offer," and was supposed to be charged for the shipping fee only, however I have been charged $21.51 cad! I have further discovered that somehow I have a subscription I signed up for, which I definitely did not do willingly. To cancel this it has cost me a further $25 USD, being $35 CAD. This, in my opinion, borders on being fraudulent! Do NOT agree to anything on this site.

April 24, 2024
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hi,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485

We are looking forward to hearing from you.

Rated 1 out of 5 stars

I bought this on a free trial

I bought this on a free trial, it doesn't show any improvements, called thr no seems to be a total scam to suckland you into a subscription! Be warned it's scam.

April 21, 2024
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hi,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485

We are looking forward to hearing from you.

Rated 1 out of 5 stars

Free trial cream

You need to read the reviews first . This was a free trial offer and the cost is in US dollars but it also enters you into a monthly subscription of receiving the product if you weren't aware of this To cancel and return the product it was cheaper to pay the cost of keeping it
Be aware of so called FREE TRIAL.

April 26, 2024
Unprompted review
Idrotherapy logo

Reply from Idrotherapy

Hello Anne,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485

We are looking forward to hearing from you.

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