This company is a notorious scam based out of Plantation, Florida hiding behind multiple shell companies. They will charge your credit card for months after you stop, even if you stop immediately. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Embarked on a “free” trial but the devil was in the detail in the terms and conditions.Very poor transparency and no one could explain how dollars were converted to pounds and what percentage of the... See more
Company replied
This is my favourite face cream, after having tried many others. I previously had a subscription but cancelled it, and it was no problem at all to stop the recurring order. I then used other creams f... See more
This is Fake reviewI've been using the Idrotherapy age-defying serum as part of my nighttime skincare routine, and I wake up with supple, glowing skin every morning. It has restored a youthful bounce... See more
Company replied
2.2
Poor
109 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I love this stuff
I love this stuff ! It is worth the money they charge...I have bought this product many times. And will not go with out it .I am.47 but forever 16 baby! Love it!
April 3, 2024
Unprompted review
Excellent Product
Excellent Product! Makes the skin so much youthful and fresh! Totally recommend it ⭐️
March 1, 2024
Unprompted review
The brand has excellents products and…
The brand has excellents products and efficence coustomer service! You can buy without problems.
February 27, 2024
Unprompted review
They are a scam took $140 out of bank…
They are a scam took $140 out of bank for a supposed free trial now can't get thru to cancel this ! Phone no given isn't even connected they are scamming dogs and I will b taking this matter further.
January 24, 2024
Unprompted review
Reply from Idrotherapy
Hello Yo,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
We are looking forward to hearing from you.
The company does not tell you that the…
The company does not tell you that the minute you hit the free button you are automatically subscribed to future shipments..to avoid this I agreed to pay 29.95 USA dollars for free sample..they sent me canceled subscription but are still charging my credit card..not trustworthy at all..poor customer service..after 4 emails I finally was able to get a chat option at argan and someone finally called me and said my order was canceled..so hopefully no more charges go on my credit card..but buyer beware..it's not easy to contact this company..I ended up paying over 60 dollars for a very tiny sample...
January 6, 2024
Unprompted review
Reply from Idrotherapy
Hi,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
We are looking forward to hearing from you.
Suck you in on free trial then charge…
Suck you in on free trial then charge monthly until you call or chat with them. Once billed there are no returns at all according to customer service which violates the terms of the subscription. If you find it doesn’t work cancel immediately.
January 7, 2024
Unprompted review
Reply from Idrotherapy
Dear Valued Customer ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
United States: (+1) 305 859 4493
Australia: (+61) 2 8776 3353
New Zealand: (+64) 9 886 4904
United Kingdom: (+44) 1905 677511
Canada: (+1) 3058594493
Hongkong +852 30016342
SG +6531382420
We are looking forward to hearing from you.
This company is so dodgy
This company is so dodgy. They offer a free sample where you only pay postage and then apparently in that fine print they are signing you up fpr a subscription that charges 3 times what you could buy the product for on Amazon. There are no actual corporate references so you can search for the email they said they sent. The cream did NOTHING so I would never have reordered it.
Feel like I have just been robbed of $176. They have offered a 40% refund but ths unplanned for charge put my credit card over.
December 12, 2023
Unprompted review
Reply from Idrotherapy
Hi,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
We are looking forward to hearing from you.
My names Janine Everly and I loved ur…
My names Janine Everly and I loved ur product but can no longer afford it. Got fired.Could you please unscribe me or my man will be angry. Thank you. Please, Janine Everly
December 4, 2023
Unprompted review
Reply from Idrotherapy
Hello Janine,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
BEWARE...
BEWARE...My 90 year old father was sucked in to this advertising campaign. He was only trying to be nice to me and get me a birthday gift. He has cancelled his credit card so they can't keep deducting money. BEWARE
October 20, 2023
Unprompted review
Reply from Idrotherapy
Hello Tanya,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
Be aware that these people are very…
Be aware that these people are very tricky. They lure you in with a free trial and also send you another product. If you don't read the small print you are automatically signed up to monthly products x 2. If you are smart enough you can cancel within 16 days, but you have to return the emply product to qualify for this. After 16 days I was charged $180.05AUD and $172.58AUD for the first two products they sent out and they invoiced me for further products. I was able to cancel, but I am out of pocket $351.62AUD.
October 1, 2023
Unprompted review
Reply from Idrotherapy
Hello,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
DO NOT buy this Product!!!
I ordered the "Free" sample and was charged almost $9.00 for shipping.
I was sent a proof of order, but in very small print it said my next payment of $118.00 would be taken out of the VISA account I had paid with for the shipping.
I NEVER agreed to that!
I waited a few weeks before responding and/or receiving my "Free" sample.
I then called the number provided and said I never signed up for anything other than the "Free" sample.
Right away I was told if I paid $ 49.99 I would be removed from the client list and would receive notification of this. After paying this amount I got this notification.
A few days later a further amount of $39.99 was taken from my VISA from an unknown company.
I called VISA and they closed my account, refunded this amount and gave me a new card.
All this because I ordered a "Free" sample and spent almost $60.00 on absolutely NOTHING. And I never did receive that "Free" sample!!
Do Not even think of ordering a "Free" sample.
A total scam!!!!
September 9, 2023
Unprompted review
Reply from Idrotherapy
Hello Sally,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
Do not purchase from these people.........
The only reason they get 1 is I cant write a review without it..... DONT BUY ANYTHING FROM THESE THIEVES WHO TAKE ADVANTAGE OF THE VULNERABLE. Their other name is myglow they sell samples at a low rate with the option to cancel however the samples arrive after the cancellation period leading you to be charged for the first month regardless. No matter what you do they will charge you $350 for the first month as its impossible to return it in time.
DISGUSTING........ my poor mum is 81 years old.
October 15, 2023
Unprompted review
Reply from Idrotherapy
Hi Donna,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
I purchased Idrotherapy cream after…
I purchased Idrotherapy cream after trying several different brands which did nothing for my skin. This product was the first product I tried that actually worked. After few days my fine lines and wrinkles were gone.
October 14, 2023
This is a scam
This is a scam. And lots of fake 5 star reviews to try to improve their ratings.
September 27, 2023
Unprompted review
Reply from Idrotherapy
Hello,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
Love it
I love the Idrotherapy cream it does wonder to my wrinkle and lifted my saggy face. I am using it more than a year now and I can say age is just a number as long as you have the Idrotherapy cream. Lol. Best recommended cream!
August 18, 2022
Unprompted review
This is Fake review
This is Fake reviewI can't get enough of this Idrotherapy hyaluronic acid serum! It has transformed my dry and dehydrated skin into a plump, radiant complexion. The lightweight texture absorbs quickly, and my skin feels instantly moisturized. This serum is a must-have in my skincare routine!
August 12, 2023
Unprompted review
Reply from Idrotherapy
Hello,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
This is Fake review
This is Fake reviewI've been using the Idrotherapy age-defying serum as part of my nighttime skincare routine, and I wake up with supple, glowing skin every morning. It has restored a youthful bounce to my skin, and the fine lines around my eyes and forehead are visibly diminished. The serum's pleasant scent and quick absorption make it a joy to use daily. Highly recommend it for anyone looking to combat the signs of aging!
August 12, 2023
Unprompted review
Reply from Idrotherapy
Hello,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
How is it that most of the reviews are…
How is it that most of the reviews are done by a male? LOL
July 5, 2023
Unprompted review
Reply from Idrotherapy
Hello Susana,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
I have tried this product and as far as…
I have tried this product and as far as I am concerned the product is not working at all. I see no changes at all. I am very disappointed in the product that I have ordered and will not be ordering it anymore.
September 13, 2022
Unprompted review
Reply from Idrotherapy
Hi Anne,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
https://idrotherapy.myshopify.com/pages/contact-us
Wake up! This is BS
Wake up! We should know by now that these ads dub lies over actors mouths. There are 5 star reviews and 1 star reviews, nothing In-between. 5 stars r fake. 1 stars are true.
Swerve this one.
June 8, 2023
Unprompted review
Reply from Idrotherapy
Hello Fiona,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA:(+1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK : (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.