I was charged £49 without consent only a day after paying 0.10p for one image. At no point when taking the payment did it say anywhere that this was a trial, how long the trial was or what payment aft... See more
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As the same case with many other users, I was prompted to pay 0.10 GBP and a trial membership. Only after a day I was charged 49.99 GBP without my consent. There was no proper information in the webs... See more
SCAM, they steal money from your account once you subscribe and guve a bullshit reason like it was stated in their website
SCAM ALERT: Avoid iFoto.ai at all costs! I paid ₱1 thinking it was a one-time trial, only to be charged ₱899 weeks later without any clear warning or consent. I only used their service ONCE. No prope... See more
Company replied
Company details
Written by the company
At iFoto.AI, we bring AI to your fingertips. We've developed a full set of unique AI tools just for e-Commerce. Whether through our AI Model Studio, AI Background for Models / Products, or even our Snap series for background removal – our tools are designed for anyone ready to enter the world of e-commerce.
Contact info
United States
- ifoto.ai
Breach of guidelines
I was charged ₱899 by iFoto without any…
I was charged ₱899 by iFoto without any clear consent or notification. I only used the free trial and never approved any paid subscription. This is a deceptive billing practice.
I already cancelled the subscription and requested a refund, but the response was vague and unhelpful.
If my money is not returned, I will file a formal complaint with GCash and escalate this to local authorities in the Philippines, including the Department of Trade and Industry (DTI) and the PNP Anti-Cybercrime Group.
Consumers deserve transparency and protection. I will not let this go without action.
August 9, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
this is freud....
this is freud..... it will offer u 1 peso charge to access your gcash then the next month will auto deduct in your gcash 899. it will only refund 50percent. lesson learned never linked your online payment.
July 1, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
scammer
scammer, free trial is bullshits end up its will deduct your wallet even you dont authorized them to do so. please dont used this scam app
August 1, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
UNAUTHORIZED TRANSACTION
UNAUTHORIZED TRANSACTION. PLEASE REFUND THE 899 , i did not agree in any form of program with your website.. YOU AUTOMATICALLY DEDUCTED MY ACCOUNT WITHOUT CONSENT. This is actual form of stealing. PLEASE REFUND ME ASAP
August 1, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
I was charged ₱899 through this app on…
I was charged ₱899 through this app on July 31, even though I never authorized, subscribed, or permitted any monthly auto-debits. I discovered the deduction only when reviewing my bank/e-wallet statement.
Despite contacting customer support immediately with transaction screenshots and bank statements, my request for a refund was either ignored or denied. They claim the charge is valid, but I never went through any OTP or confirmation process.
As a consumer, I have a legal right to be informed of fees and to refuse automatic deductions. The failure to get clear disclosures or proper consent before charging is unacceptable under Philippine Consumer Protection laws
July 31, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
I downloaded iFoto AI to try out its…
I downloaded iFoto AI to try out its features, using only the free trial. I did not subscribe to any paid plan, nor did I receive any notification about an upcoming charge. However, yesterday, PHP 899.00 was unexpectedly deducted from my account. This is completely unacceptable and feels like an unauthorized charge. Users should be extremely cautious when using this app's free trial, as they may be charged without consent or prior notification. I am very disappointed and am seeking a full refund!
July 29, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
This website have deducted my gcash…
This website have deducted my gcash account without even noticing me. I didn't use their service I only remember to use the free trial once. Then now they atoumatically deducted 899 pesos from my account. I have sent inquiry about how to get a refund but their response is different. It's too frustrating cause I work hard for that money and I want to get it back.
July 30, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
I paid but photos never came through
I paid but photos never came through. Their customer support didnt respond
January 24, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
I’m very disappointed with my…
I’m very disappointed with my experience. I only used the service once on 5 April, and without subscribing or giving any approval, today, 28 July, my money was deducted from my Touch 'n Go account. There was no clear warning or confirmation about any subscription. As a student who doesn't have a job yet, this unexpected charge really affected me. Please improve the transparency on your website, especially about payments and auto-charges. Users deserve to know exactly when and why they're being charged. I just got the money from my stepmother and you all ASAP take my money. For May, Jun why you all dont take my money? because there is none right? the moment only this morning I got the money. You all already deducted for this subscription that I never subscribe.
Edited*
Even though the reply sounds convincing, it’s not. they just use an automated bot to respond. don’t use this website again. ever. TQ
July 28, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
it's a scam
it's a scam, they charged me 899 pesos without me knowing it, and they won't let me refund it
July 27, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
I NEED A REFUND
I was unexpectedly charged ₱899 by iFoto.ai after what appeared to be a ₱1 trial. There was no clear warning that a full subscription would begin, and when I contacted their support for a refund, I received only a generic response. My follow-up emails have been completely ignored.
I did not knowingly agree to a full subscription, and I canceled immediately after noticing the charge. I only used the service once, and despite my efforts to communicate politely, I’ve received no proper support or refund.
This entire experience has been frustrating and unprofessional. As someone who’s simply trying to manage their expenses, this unexpected charge has caused unnecessary stress.
⚠️ Be cautious: iFoto.ai will automatically charge you after the trial, and their customer support may not respond if you request a refund. I can’t recommend the service unless they become more transparent with billing and actually support their users.
July 26, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
I was charged ₱899 by iFoto.ai without…
I was charged ₱899 by iFoto.ai without proper warning after a trial, and when I emailed them to request a refund, they sent me a generic response and ignored my follow-up messages.
I did not knowingly authorize a full subscription, and I cancelled immediately after being charged. Despite multiple polite emails, they never gave a proper response or processed a refund.
It feels very unfair and unprofessional. Please, be fair to others, I’m js a student and my mom even shouted at me. I wouldn’t recommend this service to others unless they improve their billing transparency and actually support their customers.
Be careful—they will auto-charge you after the trial, and their customer support might ignore your refund requests.
July 24, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
This app is scammer so please don't use…
This app is scammer so please don't use it... If you pay 1 pesos to your gcash it will be auto charge 899 pesos next month
July 14, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
This is a total scam and FRAUD
This is a total scam and FRAUD. Beware, I made the mistake of subscribing for a full year, but after using the service, the results are abysmal, awful, horrendous, terrible, and absolutely unusable. I will report this as a fraud and a scam to my credit card company to get a refund.
July 19, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
The site refuses to process a refund…
The site refuses to process a refund for a service I never intentionally used. They use deceptive tactics—after using their service once, you are automatically charged a month later without clear notice or consent. Since your payment method is automatically linked, you have no control or option to stop the charge in advance.
July 21, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
Scam Company they are not refunding
iFoto replied immediately when I requested for a refund. However, their response is not related to the refund I am requesting so I thought that they did not understand immediately but when I emailed them again, they completely ignored me that is why I thought they are a scam company. If they will never refund my money I will report them as a fraud.
July 14, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
Can i get my refund please?I need my…
Can i get my refund please?I need my money back that money in my account is for my daily expences i didn't notice that you deducted the 1month subscription in account please give me back my money please please!!!!
Show quoted text
July 15, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
I was charged ₱899 by id-foto.co…
I was charged ₱899 by id-foto.co without realizing it was auto-renew. I deleted my account since they said in email when I am trying to contact them and requested a refund, but they haven’t responded after multiple emails. GCash won’t reverse the charge. Do not trust this website!!!! It's totally SCAM!
July 5, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
was just notified via SMS that ₱899 was…
was just notified via SMS that ₱899 was deducted from my GCash account. When I checked, it was from “Hong Kong Vision World AI Limited.” I did not subscribe to any platform like that. I requested a refund from them, and I only received ₱449.50. I’m really hoping to get the remaining 50% of my payment back. I also don’t understand why GCash allowed this to happen. Please help me. I really need that money as I am still a student. Thank you. I need a full refund. ASAP i am just a student
July 8, 2025
Unprompted review
Reply from ifoto.ai
Hello !
Thank you for sharing your feedback with us.
Payment troubles are the most annoying ones, we totally sorry for the confusion with them.
Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed.
Please tell us more about an issue at support@ifoto.ai Your opinion is crucial for us, as only real users can help us to make our product actually better.
Best wishes, iFoto team
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