Iggy Box Reviews 

143
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Not sure what's going on here, but what a way to totally ruin a reputation! Payment taken in May but no candle received. I've tried to contact them on IG and email but not getting any response. I am... See more

Rated 1 out of 5 stars

This is genuinely so sad. I've looked forward to my Iggy box each month for years, and it is one of my only subscriptions. To have the company suddenly show such disregard for their customers and take... See more

Rated 1 out of 5 stars

Echoing many other recent reviews, I have been away since mid May but have now returned home and have still not received my May subscription box. I cannot make contact with the Company as no contact d... See more

Company details

  1. Candle Store

Written by the company

Eco friendly and natural artisan candles delivered straight to your door.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

143 reviews

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No recent history of asking for reviews

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1.3

All reviews

(143)

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Rated 5 out of 5 stars

I’ve only just signed up for the…

I’ve only just signed up for the monthly subscription and the first candle has been amazing!
I signed up not really sure what to expect but I can say this has well and truly exceeded my expectations. Looking forward to next months candle already!

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Opening Iggy Box is an experience!

Iggy Box arriving is such a wonderful experience. All the magic of surprise with a mystery candle. I love that it is a business taking sustainable steps by supporting independent natural candle-makers across the UK and curating the loveliest packages that have a low impact on the environment and a high impact providing the pleasures of opening a monthly gift. So far I’ve been really pleased with the different scents, discovering new brands, not worrying about petroleum or plastic and reusing the lovely candle pots! A thoughtful gift and a delightful treat to yourself, I’ve done both.

December 7, 2021
Unprompted review
Rated 3 out of 5 stars

I thought it was my error.

I thought it was my error when it happened last time and the gift I ordered was delivered to me, so I was super careful this time and it looked right when I went to payment but... the confirmation email had me as the recipient again. I order a lot of gifts on line and I don't think I've come across a site that suggests you might want to revise the recipient address. Does this happen often I wonder, it's a real nuisance because the candles are really nice.

November 26, 2021
Unprompted review
Iggy Box logo

Reply from Iggy Box

Hi Susie, thank you for your review. It’s lovely to hear firstly that you or your recipients are enjoying the candies we have sent.
We have responded directly to you on email too so hopefully we can find the solution to the problem you are facing. We haven't had any issues with any other gift subscriptions ordered and following your email we have tested the site to check it’s functioning correctly. You should never need to revise a recipient address on our site. We have tried to make the process as simple as possible and there is a specific box to enter the recipients address at checkout so hopefully we can work with you to find the solution for your issue you’re facing going forwards. Thank you again.

Rated 5 out of 5 stars

The BEST monthly subscription!

I look forward to this every month!! The candles are always stylish and smell amazing.

November 26, 2021
Unprompted review
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Reply from Iggy Box

Thank you so much for your lovely review. Hope you have a wonderful Christmas!

Rated 5 out of 5 stars

Absolutely love the monthly…

Absolutely love the monthly subscription. Love the element of surprise each month! It makes for a great present too for family and friends.

K H

November 26, 2021
Unprompted review
Rated 3 out of 5 stars

Love the concept

Love the concept! However, I'd also like to see smaller artisans featuring in the boxes, and more diversity in the candle makers they choose.

November 26, 2021
Unprompted review
Iggy Box logo

Reply from Iggy Box

Thank you for your review. It is great to hear you have enjoyed our concept. Most of our artisan makers actually make their candles at home or in their studios and are sole business owners, so we do believe we support the best small artisan makers in the UK. We are sorry if this hasn't come across within our website or social media. We are also always looking at ways to improve, so would really welcome your thoughts around this, so we can understand more about the diversity you wish to see. Please feel free to get in touch with us at contact@iggybox.co.uk we will be able to talk through our selection process in more detail. Thank you so much!

Rated 5 out of 5 stars

A delightful treat every month!

A delightful smelling treat every month! I'm so glad I came across Iggy Box - a different candle delivered every month along with a box of matches and a 'freebie' treat. The candles, from small independent candle-makers, are made from natural plant-based waxes so burn cleanly (no nasty parabens) and smell divine. May's candle, Tamika, was a real favourite of mine. Excellent high quality candles, well presented. I really enjoy the surprise of a new candle and new scent every month.

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

I tried out an individual candle first…

I tried out an individual candle first and was soo impressed i immediately signed up to the subscription. Fantastic quality candles coming from someone who would spend up to £70 on a candle these are amazing value, beautifully packaged, great concept as well as the other little tailored offers you get in the form of a booklet

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

I love this concept

I love this concept, received a gift subscription for Christmas and immediately fell in love with it. All of the candles have been incredible and burn beautifully and last me until the next box is delivered. The little treats they include are brilliant, I get to try other new companies that I may not have heard of. There is nothing more exciting than waiting for the box to arrive,it's like a mini Christmas every month. I love it so much that I asked for my subscription to be extended for my birthday and when that runs out I'll treat myself every month to it.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

The gift that keeps on giving

Absolutely love this subscription service from Iggy Box and I highly recommend it!

Each candle selected is top quality and it is an amazing way to get introduced to all the talented candlemakers out there. I also look toward to the treats which are carefully chosen to compliment the candle and are always a delight! So far I have received some edible treats and some beauty products. And lastly, I cannot forget to mention about the cute box of matches sent with every order.

My other half bought me my first Iggy Box for my 30th birthday and kindly said he would keep the subscription going until I tell him to stop, which will be never!

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

10/10

Not only is every candle incredible with a lovely story - the unboxing is a delight! - but the customer service is excellent.I started following their Instagram when I subscribed which provides great updates on when you can expect a delivery. They're also very active with any questions you have. And all in all, I'm a huge fan and really glad that I tried this candle subscription.

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE LOVE LOVE these…

I absolutely LOVE LOVE LOVE these candles. The scents are amazing. If my hubby can treat himself to his bottles of rum, I can most certainly treat myself to this, and what a treat it is. I get really excited every month when I know it's on its way, like a kid ha. If you're on the fence, don't be, you're definitely worth it.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Gorgeous box

Beautiful candles in a range of diffrent scents, many of the scents I would never have picked off the shelf myself but I have truly loved every single one. The candles burn cleanly and the vessels are lovely to keep. The products and lovely little extras are always of a high quality. This is a subscription box that is worth every penny and looked forward too every month. If you can, subscribe to the larger box as the candle has such a long burn time it generally lasts until the next one ❤

December 4, 2020
Iggy Box logo

Reply from Iggy Box

Thank you so much for such an amazing review. We are so happy that you are enjoying your boxes and each candle delivers on the quality you expect and your enjoying your monthly surprise!

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round, beautiful assortment of candles with added surprise and matches as a lovely thoughtful touch. Discovering candles I’ve never heard of before but enjoying all of them. A gorgeous monthly treat to me from me , love this service .

December 4, 2020
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Reply from Iggy Box

Amazing to hear you are enjoying your subscription. Thank you so much for sharing this it means so much to us. Hope you continue to enjoy your journey of discovery!

Rated 5 out of 5 stars

My little treat each month

My little treat each month. Always beautifully presented and always great quality, would highly recommend.

December 4, 2020
Iggy Box logo

Reply from Iggy Box

Thank you so much, we really appreciate such lovely amazing feedback!

Rated 5 out of 5 stars

Great way to try new candle makers

Great way to try new candle makers as I was struggling to find good candles on the high street that had fragrance that lasted.

December 4, 2020
Iggy Box logo

Reply from Iggy Box

Just what we want to hear! Thank you so much for sharing!

Rated 5 out of 5 stars

I have looked forward to receiving my…

I have looked forward to receiving my iggy box every month and love the candles and supporting independent businesses ..I had a little issue which was very quickly kindly resolved ..😃

November 27, 2020
Iggy Box logo

Reply from Iggy Box

I'm very pleased to hear we resolved the issue you had quickly. Its lovely to hear you're enjoying your experience it means the world to us.

Rated 5 out of 5 stars

Great service and a lovely surprise…

Great service and a lovely surprise product to arrive every month.
Love the November candle particularly.

November 27, 2020
Iggy Box logo

Reply from Iggy Box

Thank you so much for sharing. Glad to hear you loved our November candle so much!

Rated 5 out of 5 stars

Beautiful scent

Beautiful scent. Good quality candle. Nice packaging. Reliable company to have a subscription with.

November 27, 2020
Iggy Box logo

Reply from Iggy Box

Thank you for sharing, we really appreciate it!

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