Poor service. Glad paypal gave me refund. Seller don't communicate at all. Never buy
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Not sure what's going on here, but what a way to totally ruin a reputation! Payment taken in May but no candle received. I've tried to contact them on IG and email but not getting any response. I am... See more
This is genuinely so sad. I've looked forward to my Iggy box each month for years, and it is one of my only subscriptions. To have the company suddenly show such disregard for their customers and take... See more
Echoing many other recent reviews, I have been away since mid May but have now returned home and have still not received my May subscription box. I cannot make contact with the Company as no contact d... See more
Company details
Written by the company
Eco friendly and natural artisan candles delivered straight to your door.
Contact info
United Kingdom
- contact@iggybox.co.uk
- iggybox.co.uk
1.3
Bad
143 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Iggy Box
Thank you thats wonderful to hear. Hope you continue to enjoy it :)
The gift that keeps happening
We sent a gift subscription to our son’s partner and she has been absolutely delighted. She tells us that she looks forward to the regular surprise each month and loves the top quality candles. We are going to renew the subscription for her Christmas present.
November 17, 2020
Unprompted review
Reply from Iggy Box
Thank you so much for such a lovely review. It means so much to us that we have brought some happy post to your son's partner every month!
Beautiful subscription service
Beautiful subscription service. Well priced and the candles you receive are worth more money than the subscription cost. I love the “little extras” that you get, anything from food to skincare. Highly recommend this and my fav ever candle came from here - old man and magpie, greenhouse.
August 31, 2020
Unprompted review
Reply from Iggy Box
May 2020 was a great candle, we loved it too! Thank you so much for such a lovely review especially about our relatively new feature with the little extras, we are so pleased they are worth including! We hope you continue to love your experience and thank you again for your support.
This is my favourite ever subscription…
This is my favourite ever subscription box, I’ve had it since it started and have never been disappointed, in fact I think it just keeps getting better. The candles are all lovely, the packaging is great and love the recently added extras to try. Really great box for candle lovers and definitely a great gift.
August 31, 2020
Unprompted review
Reply from Iggy Box
Thank you not just for such a lovely review but for being so loyal to us as a founding subscriber all those months ago! So happy you are still enjoying your experience after all this time and your support means so much to both of us. :)
Fantastic Subscription
Fantastic subscription, especially as a gift, whether to yourself or someone else. What started off as a 4 month subscription, for a favourite person, after her raving about it, I switched the sub to my own address and already love the service and quality of this subscription. Will be gifting this again and again.
August 28, 2020
Unprompted review
Reply from Iggy Box
Thank you so much. Its amazing to hear you were convinced to try us too after your friend enjoyed her gift experience! We hope you continue to enjoy your boxes every month!
I love my Iggy Box subscription
I love my Iggy Box subscription. It's so lush having a gorgeous candle delivered monthly. A luxurious treat to keep you going throughout the month; I feel like I'm treating myself everytime the beautiful scents are wafted throughout my home. Despite all that the luxury this treat entails the value for money is wonderful. I love my Iggy Box candle!
August 14, 2020
Unprompted review
Reply from Iggy Box
This is such a lovely review, we really appreciate you taking the time to let us know how much you are enjoying your subscription. It means the world to us. Thank you so much!
I absolutely love my candle…
I absolutely love my candle subscription; It is definitely my happy post each month!
The candles always smell amazing, they are so pretty and the little freebies/discount vouchers for other companies are such a lovely touch.
Such care and detail goes into the packaging, they make amazing gifts!
August 14, 2020
Unprompted review
Reply from Iggy Box
Thank you for your lovely comments. Amazing to hear you are enjoying your Happy Post!
Beaten Covid-19!
In spite of Covid-19, my order,which is a gift, was delivered to the receipient on time! Well done to all concerned/
August 7, 2020
Unprompted review
Reply from Iggy Box
Thank you so much!
Such a lovely company
I have a subscription and regularly buy presents from Iggybox. Their customer service and communication is excellent, very personable and the candles they find are beautiful. I love the packaging, the information provided and a free little gift. A truly wonderful company.
August 5, 2020
Unprompted review
Reply from Iggy Box
Thank you so much this means the world to us. Its wonderful to know you can trust us to treat your loved ones as well as yourself each month! Thank you again
Best 60th birthday present, love it
Received a subscription for my 60th birthday what a wonderful, special surprise. The candle smells divine and looks so stylish what a treat and 5 more to come. Can’t wait x
August 1, 2020
Unprompted review
Reply from Iggy Box
Thank you so much for such a lovely review. We hope you enjoy your future boxes just as much!
A special company with great products & first class staff
This is just a great concept and the candles & products they send each month are lovely (so says my gift recipient). However, their customer service is the best - I’d give more than five stars if I could. I emailed them with a random request & they couldn’t have been more helpful and understanding. Wonderful company to deal with. Thank you!
August 1, 2020
Unprompted review
Reply from Iggy Box
Thank you so much. We are delighted you were so happy with how we dealt with your request and hope that your recipient will enjoy the rest of their gift. It means so much to us to get such supportive feedback, thank you! We will request Trust Pilot offer a 6th star ;)
Love love love Iggy Box!
Love love love Iggy Box candle subscription. Each month is a delight to receive my candle - packaging is great, the extra treats inside are a delight and the candles are amazing! Customer service and communication are also brilliant. Thanks Iggy Box for your great service.
August 1, 2020
Unprompted review
Reply from Iggy Box
Thank you so much! It means there world to us you are enjoying your experience. We will do everything we can to make sure that continues... Happy Burning!
Fantastic candles every month
Fantastic candles every month. Never had an issue with the delivery. It’s the only subscription I’ve stuck to! I’ve recommended it to lots of friends because the service is so good.
July 30, 2020
Unprompted review
Reply from Iggy Box
What a lovely review, thank you so much! We really appreciate your support in helping spread the word about our service too, it means the world. Thank you again!
Honestly this subscription has got me...
Honestly this subscription has got me through lockdown. I’m a student nurse and have been struggling to keep motivated with my studies and working on the front line has been so difficult. These candles are so relaxing and therapeutic - a much needed purchase. I have even ordered gifts for family and friends & they love them just as much as me. The help from the team about the subscription has been amazing & there such beautiful candles. Thank you so much, I highly recommend this company!!
July 30, 2020
Unprompted review
Reply from Iggy Box
What an amazing review. It makes us so happy that our service has helped you get through what has been such a difficult time for everyone and that you have been so supportive in buying gifts for others too. Thank you so much and I hope you continue to enjoy your experience and future boxes just as much!
These candles are AMAZING!
These candles are AMAZING!! I look forward to my box every month. They are all so different and smell beautiful. Highly recommend a subscription with Iggy Box ❤️.
July 30, 2020
Unprompted review
Reply from Iggy Box
Such a lovely review, thank you so much. It's just amazing to hear you are enjoying the little details as well as the candle itself. Hope you continue to enjoy your experience :)
I love Iggy box
I love Iggy box, a super treat especially over the last few months and you always get a little added extra surprise! Go on treat yourself, you deserve it!
July 23, 2020
Unprompted review
Reply from Iggy Box
Thank you so much for your review! So delighted you are enjoying your subscription
I look forward to my Iggy Box every…
I look forward to my Iggy Box every month. The candles come with a little extra treat to try. All the candles I have received burn cleanly with a lovely scent and are of a good quality. Nice to get some information about the candle company too.
July 23, 2020
Unprompted review
Reply from Iggy Box
Thank you for your lovely review! Great to hear you are enjoying all the elements of our service on top of the candle itself. We really appreciate such lovely feedback and hope you enjoy your future boxes just as much!
The last 2 candles I have received do…
The last 2 candles I have received do not smell of anything when I light them.
They look pretty but not very useful
July 23, 2020
Unprompted review
Reply from Iggy Box
Hi Kerry, thank you for your honest review, however we are so sorry that you have had this experience with your last 2 candles - you most definitely shouldn't have done. Every candle that we choose to feature in our boxes goes through vigorous testing to ensure that it not only burns well but also that the scent throw is very strong.... so you should most definitely be able to smell the candles. We will get in touch with you via email to discuss this further and to remedy this for you, as we absolutely want you to have the Iggy Box experience that you should have had. Thank you once again.
Trust Iggy to find you the best artisan candle makers
Being stuck indoors for the best part of the year so far, and having Iggy deliver stunning artisan candles with free matches, booklets with the ingredients and often discount codes and freebies from the maker has been nothing short of miraculous. At a time when peoples mental health has been put to the test, these boxes have pulled us back from breaking point over and over. I bought a subscription for my mum last year and I’m so glad I did, it’s been so lovely on delivery day, discussing how we love ‘the new one!’ Gemma & Doug have created something beautiful and I love being a subscriber of a small but sensational brand x
July 23, 2020
Unprompted review
Reply from Iggy Box
This is so touching to hear how our service has helped (even if just a little) you and your family through what has been such a tough time for everybody. Thank you for such kind words and we hope you love all your future boxes just as much too!
Thank you again, we really appreciate your support. x
A real treat!
I always look forward to my monthly Iggy Box subscription arriving. It's a real treat.
July 23, 2020
Unprompted review
Reply from Iggy Box
Thank you so much, its amazing to hear you're enjoying your Iggy experience!
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