Poor service. Glad paypal gave me refund. Seller don't communicate at all. Never buy
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Not sure what's going on here, but what a way to totally ruin a reputation! Payment taken in May but no candle received. I've tried to contact them on IG and email but not getting any response. I am... See more
This is genuinely so sad. I've looked forward to my Iggy box each month for years, and it is one of my only subscriptions. To have the company suddenly show such disregard for their customers and take... See more
Echoing many other recent reviews, I have been away since mid May but have now returned home and have still not received my May subscription box. I cannot make contact with the Company as no contact d... See more
Company details
Written by the company
Eco friendly and natural artisan candles delivered straight to your door.
Contact info
United Kingdom
- contact@iggybox.co.uk
- iggybox.co.uk
1.3
Bad
143 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A great subscription box!
A great subscription box; I have yet to get a candle I don’t like! The customer service is always brilliant and the little extras are always really lovely too.
July 23, 2020
Unprompted review
Reply from Iggy Box
Thank you for such a lovely review, we hope you will continue to love every candle that comes through your door :)
It means so much that you are enjoying your experience, thank you!
Loving my monthly candle
Loving my monthly candle, also have sent as a gift to loads of people during pandemic lockdown
July 23, 2020
Unprompted review
Reply from Iggy Box
Thank you so much, it means the world to us!
Always very exciting to receive my…
Always very exciting to receive my monthly Iggy candle. Lovely packaging and wonderful smelling candles.
July 23, 2020
Unprompted review
Reply from Iggy Box
Thank you so much, we really appreciate such lovely feedback!
The best subscription box I get
The best subscription box I get. Each candle has been different and smelt amazing. Great customer service and friendly team.
July 23, 2020
Unprompted review
Reply from Iggy Box
Thank you so much for such an amazing review. It means the world to us and we will do everything to ensure we maintain the standards you have come to enjoy.
Thanks again
Love every time you appear on my…
Love every time you appear on my doorstep!
July 23, 2020
Unprompted review
Reply from Iggy Box
We hope that will always be the case! Thank you so much for your support!
So so glad I found this subscription…
So so glad I found this subscription box! I absolutely love candles and have bought so many and am yet to receive a scent from IGGYBOX that is similar to something I’ve already had. The customer support is amazing. Contacted them through the website on a Sunday evening and had a reply within 10 minutes!! Can’t fault them in anyway!
July 19, 2020
Unprompted review
Reply from Iggy Box
Thank you so much for such a lovely review. We are so pleased you are enjoying your subscription!
The Iggy Box Team
I received a subscription to Iggy Box...
I received a subscription to Iggy Box as a gift and unfortunately my first box didn’t arrive (pretty sure my postman hates me...) so Doug & Gem sent me another (upgraded!) box which arrived super quick with a hand-written note apologising despite the issue being no fault of theirs - this personal touch was totally unexpected and just so so lovely. Beautiful candle and an extra gift. Perfectly packaged to survive even the heaviest-handed postmen. I can’t wait for my next box and will 100% be buying as a gift for others!!
May 30, 2020
Unprompted review
Reply from Iggy Box
Thank you for such kind words and a lovely review. The experience is everything and we always want to make sure if anything doesn't go as planned we will fix it quickly and so every subscriber feels looked after. We hope you love all your future boxes and thank you so much for helping us grow our Iggy Box family too :)
Amazing little box!
Ordered this as a treat but expected to cancel after one box however, I was so amazed withthe box that I will continue wit hthe subscription! The candle smells so nice and it's good to be able to learn about the companies behind them and to support small businesses. The extra little gift in the box is a nice touch too! Definitely worth the price, will be recommending this box to my friends :)
May 23, 2020
Unprompted review
Beautiful candles
Beautiful candles, always a joy to receive and use xx
April 8, 2020
Unprompted review
Lovely candles at such a reasonable…
Lovely candles at such a reasonable price. Really good customer service too.
April 7, 2020
Unprompted review
I love this company!
Top quality, eco sound candles, and super friendly service from these guys. I love ordering from them and supporting a small family run business (Noah runs the show!) in this way is the cherry on the top! Well done guys!
April 1, 2020
Unprompted review
The most gorgeous candles and such a…
The most gorgeous candles and such a brilliant service. I look forward to receiving my candle every month.
Love them x
March 31, 2020
Unprompted review
A fantastic service and when I had…
A fantastic service and when I had problems with my account it was sorted promptly.
Thank you x
March 30, 2020
Unprompted review
Iggy Box is a wonderful service
Iggy Box is a wonderful service. A lovely surprise every month to look forward to. Customer service is second to none also. Would make a great gift.
March 30, 2020
Unprompted review
Absolutely love receiving this treat…
Absolutely love receiving this treat every month! It never disappoints and really like how most of the candles are unique and can’t be bought in shops!
Keep doing what you’re doing, it’s amazing!
March 30, 2020
Unprompted review
brightens up my month ❤️
Always thrilled with my monthly delivery and little extras like the positivity cards ❤️❤️❤️
March 30, 2020
Unprompted review
perfect gift!
My mum was so pleased with her mother’s days present. Thank you
March 30, 2020
Unprompted review
Love my candles from here
Love my candles from here, they make my room smell amazing can always still smell them a while after they’re blown out too. Would recommend to anyone even good to buy for someone as a subscription! Thanks again will look forward to my next order !! X
March 21, 2020
Unprompted review
long lasting candle ⭐️
Really impressed at how long these little candles last. I love candles & always buy the cheapest ones but wow have I realised how fast they burn & run out.
Iggy box is the way forward for candle lovers. Supporting a small business too, having the gorgeous packaged candle delivered to your door - perfect ⭐️
Great gift idea too ❤️
March 10, 2020
Unprompted review
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