IGrow Wealth Investments  Reviews 284

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness, attentiveness, and professional approach, often going above and beyond to ensure a smooth process. Many people appreciate the dedication and expertise of the team, noting their passion for their work and their ability to make complex situations understandable and stress-free. However, some people were dissatisfied with the company's communication and responsiveness, mentioning difficulties in getting replies to emails and phone calls. There were also instances where customers experienced issues with unattended applications, lack of follow-up on queries, and a perceived absence of accountability from management regarding maintenance and other concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their... See more

Service

People report ambiguous experiences with service. Many consumers praise the excellent, fast, and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise specific staff... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised fast responses, with agents... See more

Customer communications

Reviewers express significant frustration with the company's contact methods. Customers report difficulties... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was searching for specific rental property, knowing the property is in a prime location and the demand is high. I immediately contacted IGrow and Mel came to my rescue. Fast efficient service! All a... See more

Rated 5 out of 5 stars

We went for a viewing and Lebo was there to assist. She was friendly attentive, and very helpful. Loved the service, and I would definitely recommend.

Rated 5 out of 5 stars

Service from Sandy Fahrenfort Sandy was very efficient. She handled my process smoothly. Sandy was always, and still is, available with support and advice. I am thankful and grateful to her. She is... See more


Company details

  1. Property Investment
  2. Real Estate Agency

Written by the company

With years of industry experience and a team of qualified investment property specialists we know what we’re doing. We assist investors build high-performing property portfolios and to master every stage of their successful property portfolio. This includes helping investors identify, acquire and manage top-performing residential properties.


Contact info

4.1

Great

TrustScore 4 out of 5

284 reviews

5-star
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1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Janine Keyser

Janine Keyser has recently assisted me in purchasing a property.
With it being my first purchase, she assisted me every step of the way and when she wasn't able to give feedback immediately she ensured she responded without a delay.

She was extremely patient with my viewings, which were all arranged by her and having my budget and needs met.

In the end we found the perfect property and she is still assisting me with contacts for various service providers.

A very friendly and warm demeanor.

I'd recommend her to my family and friends.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Consultation

I had a zoom meeting with Merilize VDW and was quite informative and well organised. Many thanks and looking to working with the rest of the team

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I want you express my gratitude and thank Divan for the excellent service. I really appreciate the good service provided to me when I was making enquiry about Greenpark Apartments in Eastrand. His great communication skills, and ready smile made the experience even better than I expected.

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great service, lots of forms to fill.

Thank you Lebogang and Jade for a good service. It was a quick and smooth process.

Thank you Tifanny for your assistance, too many forms to fill, but the instructions made it a lil easier. Most forms require the same information, was wondering if you can reduce the number of forms especially because it's duplicated info. Great service nonetheless.

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

My experience was really great

My experience was really great. I was assisted by Khanya she is such a diligent individual even after l missed my consultation she never gave up on me she recently followed up with me wow l have never felt so valued as a client. Thank you IGrow.

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

I just had a consultation session with…

I am so excited about the virtual consultation meeting I had today. After receiving communication from Marilize VDW yesterday, I had a consultation session with Laura Thornhill. I must say these two are very time efficient and helpful! My meeting was an amazing one, absolutely eye-opening and every content touched upon from previous email correspondence to the meeting itself was so relevant and made so much sense to a newbie like myself. I'm looking forward to more informative encounters and actually owning property soon !! Thank you, Laura and Marilize !!

October 27, 2021
Unprompted review

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