IGrow Wealth Investments  Reviews 284

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness, attentiveness, and professional approach, often going above and beyond to ensure a smooth process. Many people appreciate the dedication and expertise of the team, noting their passion for their work and their ability to make complex situations understandable and stress-free. However, some people were dissatisfied with the company's communication and responsiveness, mentioning difficulties in getting replies to emails and phone calls. There were also instances where customers experienced issues with unattended applications, lack of follow-up on queries, and a perceived absence of accountability from management regarding maintenance and other concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their... See more

Service

People report ambiguous experiences with service. Many consumers praise the excellent, fast, and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise specific staff... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised fast responses, with agents... See more

Customer communications

Reviewers express significant frustration with the company's contact methods. Customers report difficulties... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was searching for specific rental property, knowing the property is in a prime location and the demand is high. I immediately contacted IGrow and Mel came to my rescue. Fast efficient service! All a... See more

Rated 5 out of 5 stars

We went for a viewing and Lebo was there to assist. She was friendly attentive, and very helpful. Loved the service, and I would definitely recommend.

Rated 5 out of 5 stars

Service from Sandy Fahrenfort Sandy was very efficient. She handled my process smoothly. Sandy was always, and still is, available with support and advice. I am thankful and grateful to her. She is... See more


Company details

  1. Property Investment
  2. Real Estate Agency

Written by the company

With years of industry experience and a team of qualified investment property specialists we know what we’re doing. We assist investors build high-performing property portfolios and to master every stage of their successful property portfolio. This includes helping investors identify, acquire and manage top-performing residential properties.


Contact info

4.1

Great

TrustScore 4 out of 5

284 reviews

5-star
4-star
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1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service from Igrow Rentals …

It was indeed a pleasure working with Tiffany Broodryk and Gerhard Wilson from Igrow Rentals. They were friendly, courteous and kept me in the loop consistently whilst securing a tenant for my property and guiding me through the entire process.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Marilize & Lea

Marilize & Lea

Thank you for all the assistance you make it special and put in the work in explaining everything, and looking forward to starting the journey when we decide to do so.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Marilize VDW - Great Experience

I was having quite a frazzled day the first time Marilize called me to help me book a consultation and to be quite honest, it was a well needed chat that calmed me down! She gave me all the details as needed and gave me a short description of who my consultation would be with, which put me at ease. From the time of the call through to today, she made sure to keep in touch and give me reminders (which in my case is quite helpful as some of my days can get quite crazy...). I really appreciated her help and service. Excellent communicator, and exceptional in keeping track of information.

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Hello,

Hello,
I am benedicte,i had a consultation zoom interview yesterday 08 november 2021 with Daniel. The meeting was good for me and very informative. Daniel was very clear in his explanation. The message was very clear to me despite the bugging of the network that was beyond our control.
I should also thank Marilize who booked my consultation with Daniel. I did not feel the distance between us thanks to her availability and communication methods. It is just like we met before! Thanks for your very kind assistance the team.

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

I find the I Grow investment on google…

I find the I Grow investment on google and went for it. The following day at exactly the time I chose to be contacted, received a call from DIVAN, everything he asked about the property I'm looking for was made easy with how gentle and polite he was. Thank you for your assistance DIVAN.

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great & friendly service

Thank you Marilize VDW for being so easy to speak to at first contact & also for being clear on information given & process. Keep up the great service.

November 7, 2021
Unprompted review
Rated 5 out of 5 stars

Divan

Hi
I am pleased at the serviced I recieved from Divan earlier today. He answered all my questions in detail even if I asked the same question twice. Exceptional service, keep it up!

November 2, 2021
Unprompted review

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