IGrow Wealth Investments  Reviews 284

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness, attentiveness, and professional approach, often going above and beyond to ensure a smooth process. Many people appreciate the dedication and expertise of the team, noting their passion for their work and their ability to make complex situations understandable and stress-free. However, some people were dissatisfied with the company's communication and responsiveness, mentioning difficulties in getting replies to emails and phone calls. There were also instances where customers experienced issues with unattended applications, lack of follow-up on queries, and a perceived absence of accountability from management regarding maintenance and other concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their... See more

Service

People report ambiguous experiences with service. Many consumers praise the excellent, fast, and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise specific staff... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised fast responses, with agents... See more

Customer communications

Reviewers express significant frustration with the company's contact methods. Customers report difficulties... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was searching for specific rental property, knowing the property is in a prime location and the demand is high. I immediately contacted IGrow and Mel came to my rescue. Fast efficient service! All a... See more

Rated 5 out of 5 stars

We went for a viewing and Lebo was there to assist. She was friendly attentive, and very helpful. Loved the service, and I would definitely recommend.

Rated 5 out of 5 stars

Service from Sandy Fahrenfort Sandy was very efficient. She handled my process smoothly. Sandy was always, and still is, available with support and advice. I am thankful and grateful to her. She is... See more


Company details

  1. Property Investment
  2. Real Estate Agency

Written by the company

With years of industry experience and a team of qualified investment property specialists we know what we’re doing. We assist investors build high-performing property portfolios and to master every stage of their successful property portfolio. This includes helping investors identify, acquire and manage top-performing residential properties.


Contact info

4.1

Great

TrustScore 4 out of 5

284 reviews

5-star
4-star
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1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

IGrow is a extremely professional…

IGrow is a extremely professional company. From their efficient receptionist who keeps her word and actually calls you back (unlike most of the real estate companies I have dealt with recently) to their consultant who was constantly following up with me about our appointment but uet not in an intrusive manner.

I also really like the fact that Ron took the time to schedule a telwphonic consultation with me ensuring I got as much information as possible before I went to look at the properties.

The most professional, friendly, understanding and intuitive agents I have met with in Cape Town yet.

And that says a lot because I have been meeting with agents for 2 months almost everyday.

Thank you Ron and the team for phenomenal service!

January 25, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Incompetent staff, unresponsive owners , ridiculously high water bills , poor quality taps and stoves and there's been 4 armed robberies since i arrived in the second quarter of 2021.

January 13, 2022
Unprompted review
Rated 1 out of 5 stars

Lombardy Meander (Just go elsewhere)

I moved to Lombardy Meander through the Grow Water Investment Company. This development is for sale/renting. I would not recommend this place to anyone for the following reasons
- The water bills are excessively high, some people pay R4000.00 a month for water
- There is a lack of management, no particular person assigned to deal with tenant issues.
- There is poor security in the area. Not all fences are electrified, no sufficient patrolling hence why there has been 3 break ins and 1 stabbing. An entire individual has been stabbed on the premises and the body corporate has done nothing about it. The stolen goods are basically gone for good.
- The maintenance services are basically non-existent

I would not recommend this place to anyone. Save your time money and effort and look for different accommodation.

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you iGrow

Marilize and Yolande got back to me on the same day regarding my first consultation. Everything was extremely thorough and informative and I was taken through the details with a fine comb and all my questions were answered. Thanks you iGrow, Marilize & Yolande for the amazing service.

November 26, 2021
Unprompted review
Rated 4 out of 5 stars

Review of assistance

Good day, I was assisted by Marelise VDM. She is very competent and knowledgeable. She is able to impart the knowledge very easily and confidently and made everything crystal clear. Even I understood I understood.

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

Natasha Janssen

Natasha provided exceptional service. She is professional, efficient and on top of her game. She made my process hassle free through constant communication. Keep up the great work Tash!

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

A++ Customer Service

Natasha J was really helpful. Always ready to assist with anything and everything. If I needed information she would get it sorted out as soon as possible. A++ for customer service.

November 23, 2021
Unprompted review

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