We have been with IGS for a number of years. We use them as our supplier of both electricity and natural gas. In addition, we subscribe to their home warranty program. I feel that IGS provides us... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On 04.20.26, my husband and I met with one of your Home Energy Consultants, Mariah. She was thorough, knowledgeable and so friendly, business-like and easy to understand. She was able to save us a... See more
Company replied
The person we talked to explained everything and answered all our questions. She made sure we totally understood everything. We were going to change our supplier but after talking to her we decided... See more
Company replied
Your Representative that came here last year and alarmed us on the natural gas scam and resigned us with your company was very knowledgeable, very nice and extremely helpful. Your company is such a bl... See more
Company replied
Company details
Written by the company
IGS Energy has been a trusted energy advisor since 1989, growing into one of the nation’s top energy retailers. We simplify the ever-changing energy landscape by providing tailored solutions for electricity, natural gas, solar, and energy efficiency to millions of homeowners and businesses across the U.S. As a family-owned, private company, IGS Energy prioritizes long-term impact over short-term gains, putting purpose before profits. Our commitment to serving the needs of our customers, employees, and communities, alongside our expertise in risk mitigation and cost control, is redefining the retail energy experience for a more sustainable, customer-focused energy future.
Contact info
United States
- 877.995.4447
- igs.com
4.4
Excellent
28K reviews
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Reply from IGS Energy
Nanette, we are sorry to hear the Home Repair service was not satisfactory. As IGS no longer handles the repair services, please contact HomeServe directly at 844-869-0007 with any questions or concerns. Thank you. -Shannon
Fast friendly experience
April 17, 2026
Reply from IGS Energy
Awesome! Thanks for sharing Eric. -Shannon
Friendly, professional
Friendly, courteous, prompt, and courteous service. The person's name who helped me with customer service was Yolanda, she explained everything very well to me and they by transition very quickly and professionally. I greatly appreciate her service, good service is hard to find nowadays.
April 17, 2026
Reply from IGS Energy
We're thrilled to hear you received friendly, courteous, and prompt service Jorge! It's great to know the representative explained everything well and transitioned quickly and professionally. We appreciate your feedback. -Shannon
Reply from IGS Energy
Lovely to hear Thomas! Welcome to IGS! -Shannon
Reply from IGS Energy
Thanks for the review, George! We're thrilled to hear you're very satisfied with your services here at IGS Energy. - Rebekah D
Reply from IGS Energy
Thanks for the review, Anthony! We're so happy to hear you're receiving great customer service with the team here at IGS Energy! - Rebekah D
Easy AAAAAAAAAAAAAAA
April 15, 2026
Reply from IGS Energy
Stephen, thank you for rating IGS Energy! - Rebekah D
Malik was very insightful
Malik was very insightful. He explained everything in a way I would understand.
April 13, 2026
Reply from IGS Energy
Thank you for your feedback, Wendy. We hope you will enjoy your IGS Energy experience! - Rebekah D
I’ve been using you guys for over 20…
I’ve been using you guys for over 20 years. I have no problems with you guys will continue using you guys till I’m no longer here.
April 13, 2026
Reply from IGS Energy
Thank you for your thoughtful review, Amber! We’re dedicated to educating our customers and making every interaction a positive experience. - Rebekah D
Great customer service.
The customer service was very friendly and helpful.
They answered my questions and
April 11, 2026
Reply from IGS Energy
We appreciate your kind words and are glad to hear that you feel supported by our team, Jeanette! It's our goal to provide excellent service and we're happy to know we've met your expectations. - Rebekah D
Was efficient
Was efficient, quick, and easy. Gave me some useful knowledge. Very friendly.
April 17, 2026
Reply from IGS Energy
This is excellent feedback, thank you for sharing, Sharleen! - Rebekah D
I do not want it!
I do not want it!! They signed me up without telling me and i heard all bad news about it. They was suppose to cancel my service and didn’t!
April 17, 2026
Reply from IGS Energy
We truly value transparency at IGS Energy and want every customer to feel confident in their energy decisions. Your feedback is important to us, Myracle, and we’d appreciate the chance to learn more about your experience. We attempted to call you but could not connect. When you’re able, please give us a callback or email us at customersupport@igs.com so we can assist further. - Rebekah D
Completely answered all questions
Completely answered all questions. Provided very detailed information. Provided the pros and cons of both the electric and gas programs. Was patient in providing details, costs and phone numbers.
April 8, 2026
Reply from IGS Energy
Karen, thank you for taking the time to leave us this great review. We work hard to educate our customers and provide exceptional customer experiences! - Rebekah D
We have been with IGS for a number of…
We have been with IGS for a number of years. We use them as our supplier of both electricity and natural gas. In addition, we subscribe to their home warranty program. I feel that IGS provides us with competitive pricing for our gas and electricity and, also, provides us with peace of mind with their home warranty program.
April 13, 2026
Reply from IGS Energy
Thank you for taking the time to leave us this wonderful review, Thomas. The team here at IGS is grateful for loyal customers like you! - Rebekah D
They tell you step by step what was going on
They told me was going to happen. Answered all my questions
April 11, 2026
Reply from IGS Energy
Thank you for taking the time to leave us this great review, Steve. We work hard to educate our customers and provide exceptional customer experiences! - Rebekah D
Reply from IGS Energy
Professionalism at its best! Thanks Mary. -Shannon
Knowledgeable Representative
Your representative that stopped by my house was knowledgeable and able to lower my bill. This was a pleasant surprise and the reason I stayed with IGS.
April 15, 2026
Reply from IGS Energy
We're happy to hear that our representative's knowledge and ability to lower your bill led to such a pleasant surprise. We appreciate you staying with us Richard! -Shannon
Working with Faye was a pleasure.
April 15, 2026
Reply from IGS Energy
Lovely to hear this John. Thank you for sharing! -Shannon
Reply from IGS Energy
Excellent to hear Deborah! Thank you! -Shannon
Mr.Tristan Book,was very very nice and…
Mr.Tristan ,was very very nice and excellent in explaining everything, his vibe was very good and caring. My daughter and i,enjoyed his peace in our home. Would recommend him and this company highly, ty
April 13, 2026
Reply from IGS Energy
We're excited to hear that the explanation was excellent and that you enjoyed the visit. We appreciate you recommending our company so highly, and we thank you for your feedback Melvin. -Shannon
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