IguazuFalls.comReviews 

267
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making their interactions pleasant and informative. The overall service is frequently highlighted as excellent, with many appreciating the well-organized tours, seamless logistics, and punctual transportation. Reviewers found the holiday experiences to be amazing and unforgettable, often exceeding their expectations, especially regarding the spectacular views and the overall user experience. However, some people mentioned issues with the company not providing necessary information or assistance for visas, which impacted their ability to visit certain parts of the tour.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides and team members for being... See more

Location

Customers had positive experiences with location, consistently praising the spectacular views and excellent... See more

Service

People report positive experiences with service, often highlighting the excellent organization and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many describing their trips as amazing and wonderful,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as incredible,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tour was amazing! From start to finish, everything was well organized including transportation, the tour guide and attractions. Everything went very well without any issues at all except the weath... See more

Rated 5 out of 5 stars

Travel to Iguazu from Buenos Aires was easy and direct. We made transfer arrangements from the airport to our hotel in advance. Our two night stay at Gran Melia could not have been more enjoyable. The... See more

Rated 5 out of 5 stars

The day trip from Buenos Aires to Iguazu Falls was fantastic! The transfers to and from the hotel to AEP airport were great. They were reliable and on time even though we caught an earlier flight... See more

Rated 5 out of 5 stars

The trip to Iguazu Falls was truly wonderful – everything went smoothly and the experience exceeded my expectations. I also want to highlight how great our guide was: very professional, kind, and... See more

Company replied


Company details

  1. Travel Agency

About IguazuFalls.com

Written by the company

IguazuFalls.com is the only site you need to book and plan your visit to Iguazu Falls in Argentina and Brazil!

Find the most updated information about the destination, a complete travel guide, and the best packages, tours, and excursions to visit this Iguazu Falls!

IguazuFalls.com is a website from RipioTurismo, a local travel agency in Argentina. We have been working since 2000, helping travelers to discover this beautiful continent and its attractions.

Visit South America with us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

267 reviews

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No history of asking for reviews

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Replied to 50% of negative reviews

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4.7

All reviews

(267)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Highlight of our trip!

Last December, Carlos organized a tour to Iguazu for 6 of us after finishing a cruise. During the planning he was prompt, informative, and provided great advice to make the tour a success. We were picked up from the cruise terminal in Buenos Aires and taken to the airport to fly up there. Our guide, Guillermo, met us in Puerto Iguazu and for the next 2 1/2 days, provided us with excellent service. He was knowledgeable, friendly, and very professional, making our time at the falls the highlight of our overall trip. Again, transportation arrangements coming back to BA and the next day to the BA international airport were on time. Carlos took the time during our tour to check with us a couple of times just to make sure things were going well. A nice personal touch!
Thanks for all of your work in the planning, organizing and follow-up stages of our tour. We all would recommend this company to anyone planning to travel in this area.

January 13, 2020
Unprompted review
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Reply from IguazuFalls.com

Thanks so much for your comments, Greg! Happy to hear that you enjoyed the trip! .- Carlos

Rated 5 out of 5 stars

Excellent small group tours of both sides of Falls!

Excellent way to see both sides of the Falls for a solo traveler on a short trip. I booked two tours with Carlos at 9pm on the night I arrived in Puerto Iguazu (!!) and within a matter of hours he had my tours organised for the next morning and day after. I am so lucky that Carlos and IguazuFalls.com made it so easy and quick to join a tour! Both tours were small groups with 7 and 4 persons and the guides were punctual with pick up, extremely knowledgeable and had a plan to make sure we saw the best bits with the least crowds (especially since it was summer holidays). Carlos is also extremely responsive and helpful - he took all the stress out of what could have been a logistical nightmare for me. Thank you so much for giving me a fantastic experience at Iguazu Falls.

January 13, 2020
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Reply from IguazuFalls.com

Thanks for your comments, Kate! It was a challenge to arrange everything at the moment :P, but luckily it went fine! .- Carlos

Rated 5 out of 5 stars

Carlos was very responsive and helpful

Carlos was very responsive and helpful. We booked two tours with his company and both went off without any problems. All transfers were on time, our tour guide was wonderful, and it was overall an extremely positive experience. Thank you!

January 9, 2020
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Reply from IguazuFalls.com

Thanks Kimberly! .- Carlos

Rated 5 out of 5 stars

Fantastic trip to Iguazú Falls

My husband and I recently visited Iguazú Falls (Dec’19). Carlos helped us with all the arrangements - excellent service - arranged every single details, great recommendations and he even checked in with us just before our trip and after.

The whole trip was fantastic - drivers were on time, good tours and very good tour guides (both Brazil and Argentina side, especially the Argentina side) and the hotel was very good too.

We had a great time and would definitely recommend the service.

January 8, 2020
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Reply from IguazuFalls.com

Thanks for your feedback! .- Carlos

Rated 5 out of 5 stars

PRIVATE tour from Rio to Iguazu Falls

We are from the USA. We booked this private tour with Magui Jones; She has been a great help. Tour guide Nicolas and his drivers are excellent, friendly, punctual, and informative. It was a wonderful experience!

January 6, 2020
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Reply from IguazuFalls.com

Thanks for your comments! I am glad you enjoyed your visit to the Falls! - Magui

Rated 5 out of 5 stars

Carlos you are a star.

We booked a trip to Buenos Aires, Iguazú Falls and Rio de Janeiro over Christmas and New Year and Carlos Tinca from igazufalls.com helped us to organise a complicated arrangement of flights, transfers and sightseeing trips to Iguazú Falls and the main sights of Rio. Everything was absolutely perfect, every transfer arrived on time, the trips were well organised with fantastic tour guides, good quality vehicles and safe driving. I honestly can’t fault it! I would thoroughly recommend this company if you are planning to visit any of the places mentioned.

January 2, 2020
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Reply from IguazuFalls.com

Thanks a lot for your feedback! .- Carlos

Rated 5 out of 5 stars

Amazing tours!

The tours to the Iguazu Falls were amazing. The guides were lovely and really interested in telling us the history and some facts about the falls and the national park. They gave us also enough time to take some photos and to stay in the panoramic points.
Really recommended.

January 2, 2020
Unprompted review
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Reply from IguazuFalls.com

Thanks Elisa! .- Carlos

Rated 5 out of 5 stars

Excellent

Excellent, professional service. Everything was coordinated ahead of time and went exactly as described. A trip to Iguazu is well worth it if you are visiting South America.

December 27, 2019
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Reply from IguazuFalls.com

Thanks! .- Carlos

Rated 5 out of 5 stars

What a fantastic time we had in Iguazu…

What a fantastic time we had in Iguazu thanks to Magui and the team on the ground. Karina our guide was brilliant and knew so much - she showed us nature we would have missed, from the tiniest bees to Toucans in the trees. Julio our driver was also so helpful. The organisation was amazing and I could not recommend enough. Spent three days at the falls and both sides and could have stayed longer just taking in the awesome sight of the falls.

November 19, 2019
Unprompted review
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Reply from IguazuFalls.com

Thanks so much Richard! So happy you enjoyed your trip. -Magui

Rated 5 out of 5 stars

Excellent trip to the Iguazu Falls…

Excellent trip to the Iguazu Falls seeing both the Brazilian and Argentinian sides (worth doing both). Organisation both before and during the trip was great and the proposed itinerary exceeded expectations. Worth taking the time to see the Atlantic Forest as well.

October 30, 2019
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Reply from IguazuFalls.com

Thanks for your feedback, Debbie! ,- Carlos

Rated 5 out of 5 stars

You CAN do it in one day from Rio - the falls will not disappoint!

We only had one day to visit Iguazu Falls during our honeymoon stay in Rio so we decided to book our day trip through a local company (IguazuFalls.com) that could organise our whole day for us and who knew the timings well! IguazuFalls.com did not disappoint in helping to make our day very special even though time was limited. They organised our transfers to/from the airport, transfers and guide in Iguazu, full day tour including park entry fees, lunch and safari and boat ride.

What I liked was that we were able to customise our tour to suit our needs/budget, i.e. we could choose which bits of the tour we wanted to proceed with, and was able to organise it all via email from our home in England - a big thank you to Magui and Carlos who helped us with it all. We were given a breakdown of the full price of the day trip which helped us make sure it fitted in with our budget e.g. we chose to book our own flights but still was able to utilise the transfers to/from the airport through IguazuFalls.com. IguazuFalls.com helped to make sure the whole day was hassle free, and Sammy, our guide was very helpful and genuinely wanted us to have a great time and helped us take lots of great photos.

Whilst visiting Iguazu Falls in one day from Rio is quite a lot to do, it is possible, and is just as fabulous as longer trips if you are short on time. It was a once in a lifetime opportunity for my husband and I and we have no regrets about any part of the trip - don't get me wrong, we were tired when we got back to Rio, but we have memories that will be with us for a lifetime. You just have to visit the Falls if you can, even in a short amount of time, as they will not disappoint! They are just awesome!

October 30, 2019
Unprompted review
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Reply from IguazuFalls.com

Thanks for your comments, Catherine! .- Carlos

Rated 5 out of 5 stars

Incredible! Highly recommended

What an amazing trip - completely exceeded our expectations! We were thinking this would be like a Niagara falls type experience, very touristy and tame but the boat trip was incredible, they take you right through the falls so be prepared to get wet! A beautiful place, the tour guides and drivers were all polite and very knowledgeable. Would definitely recommend

October 9, 2019
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Reply from IguazuFalls.com

Thanks for your comments! - Magui

Rated 5 out of 5 stars

Excellent service and great guide!

Excellent service, extremely professional and really worth it.

Samuel (our guide) was lovely and very helpful at all times. Brilliant guy!

No doubt into recommend to everyone and use their services again in the future.

September 24, 2019
Unprompted review
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Reply from IguazuFalls.com

Thanks Carlos! Happy to hear that you enjoyed your trip in here.- Carlos

Rated 5 out of 5 stars

The Falls is amazing!

The Falls is amazing!! Magui who is agent’ representative who is very helpful and promptly response my email and well-organize my last minute trip. The tour guide is knowledgeable and welcome to answer any questions. I do recommend to visit Iguazu falls with IguazuFalls.com.

September 21, 2019
Unprompted review
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Reply from IguazuFalls.com

Thank you! - Magui

Rated 5 out of 5 stars

First class staff & service and a great experience

I contacted IguazuFalls.Com while researching options for tours around the falls and National Park. Carlos, the contact there, was super patient with our requests and helped us find the best option for us - 1 day tour on the Argentina side of the park.
We had a pick up from our hotel in Foz do Iguaçu (Brazil side), crossed the border and started our day. We were a small group of 5 which was brilliant. Carina, the guide and Maria (an apprentice guide who joined us on the tour) were both very professional and knowledgeable. I've learned so much from them about the protected species of birds and the trees and plants of the Atlantic Rainforest.

Everything ran very smoothly and we had a very pleasant walk to see the 'cataratas' (waterfalls).
Highlight: Gran Aventura ( you take a truck ride in the forest then a boat to the falls and the boat runs very close to the falls so you take a proper shower - el bautismo de las cataratas). Not to miss!
I totally recommend this to anyone who wants a great experience trip to Iguazu Falls!

September 11, 2019
Unprompted review
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Reply from IguazuFalls.com

Thanks Maria! .- Carlos

Rated 5 out of 5 stars

Great service and great trip!

Carlos arranged excellent excursions for us and was able to arrange more activities as our plans changed when we were in Argentina. He was very responsive and the guides and drivers he arranged were excellent. We'd highly recommend the services of iguazufalls.com.

September 11, 2019
Unprompted review
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Reply from IguazuFalls.com

Thanks Mark!.- Carlos

Rated 5 out of 5 stars

Iguazu falls by Ripio Turismo

We were impressed with the courtesy and professionalism of the tour guides. The company was well organised and gave us lots of options. It was money well spent. We did want to change one of our planned private tours and this was arranged for us quickly and efficiently. I would definitely recommend this company.

September 11, 2019
Unprompted review
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Reply from IguazuFalls.com

Thanks so much Wendy! - Magui

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Tour guides and chauffeurs were professional, helpful and friendly. I would highly recommend this tour company. I did both sides of the falls and a boat trip. It was all fantastic.
Thank you.
Peter
New Zealand

September 6, 2019
Unprompted review
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Reply from IguazuFalls.com

Thank you so much, Peter! -Walter

Rated 5 out of 5 stars

The perfect adventure

What a wonderful day! We were the only English speakers on the tour and our guide made us feel right at home. She explained the traditions of drinking mate, warned us of the capi bari (which still managed to get into my pocket for a sweet snack), and of course showed us the magnificent Iguazu Falls. Since returning to the USA, we have shared this company with friends who are planning to travel to Argentina.

September 3, 2019
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Reply from IguazuFalls.com

Thanks for you comment, Anja! -Walter

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