We felt the rep was very knowledgeable about all aspects of the insurance we had called for assistance with. All our questions were answered well, an we were comfortable in going ahead with their reco... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finding the right health coverage for the right price without knowledge of how the system works is awful. iHealthBrokers provided EXACTLY what I needed to reduce my stress and panic. EVERY SI... See more
Company replied
After trying 2 other Insurance companies I thought to try an insurance broker to help me find a suitable policy. I found IHealth Brokers. I spoke with Gio who was very friendly & knowledgeable abo... See more
Company replied
I was totally frustrated dealing directly with insurance companies…….i looked on Google and saw IHealth listed with excellent reviews. I took a chance and ended up with Chris Thomas. After one hour... See more
Company replied
Company details
- Health Insurance Agency
- Business Insurance Company
- Dental Insurance Agency
- Insurance Agency
- Insurance Broker
- Life Insurance Agency
Written by the company
At iHealthBrokers, we're not just your typical health insurance brokerage – we're your trusted partners in securing affordable health and life insurance solutions. With a dedicated focus on seniors, individuals, and small businesses, we've made it our mission to transform the insurance experience. Our track record speaks volumes about our commitment to excellence. We proudly boast 12 consecutive Angi Super Service Awards, a testament to our unwavering dedication to outstanding customer service. But that's not all – our Five Star ratings on Yelp, Google, Facebook, along with A+ ratings on Angi and the Better Business Bureau, underscore our reputation for excellence in the industry. At iHealthBrokers, we're not just insurance brokers; we're advisors who prioritize your needs above all else. Our impartial guidance and unwavering commitment to finding the perfect health and/or life insurance plan for your unique situation set us apart from the rest. Discover the iHealthBrokers difference – where insurance becomes a personalized, worry-free experience.
Contact info
730 Peachtree St NE Ste 570, 30308, Atlanta, United States
- (866) 260-9829
- jesse@ihealthbrokers.com
- ihealthbrokers.com
4.9
Excellent
640 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eric was great!
March 12, 2025
Reply from iHealthBrokers
Thank you for your feedback! We are glad that Eric was able to assist you with finding the best plan for you.
was never told my same insurance dropped
was never told my same insurance went up in cost. and while adding eye and dental, auto pay, somehow dropped my health. 3 months and no communication until dr appt told me you don't have any insurance. then after a 3 way call, all payments made, went back to rescheduled appt and was told same thing. had to 3 way call again to keep appt...
why do we need brokers in florida? I'm DE, 41 years, never an issue. never a broker
March 11, 2025
Reply from iHealthBrokers
Keith,
As with any industry with monthly rates, during renewal periods, premiums may increase. Your insurance company sent notification of your renewal rate change on Oct. 24th 2024 providing 2 months opportunity to review any proposed increases for 2025. We are not notified by the carrier and rely on your active attention to correspondence from your insurance company in order to help assess what your best options are. Your insurance carrier proceeded to send out additional notifications on 1/1, 2/1, and 3/1 regarding past due payments.
The moment you informed our team that there was an issue with your coverage, we immediately facilitated communication with your carrier to help reactivate your benefits. Processing payments on the carrier’s side and updating account records can take a few days in which we have no control over. When you were informed by your provider’s office within the 3 day window of making payment that your policy status was still showing pending, we again immediately facilitated communications to provide your doctor with the necessary information to proceed with appointments under the active plan.
Let me also address that our team helped you save money and make changes to your stand alone dental and vision coverage by providing low cost premium options compared to the previous plans you held. The actions taken to switch your dental and vision benefits had no effect on your medical coverage as your plans are with completely separate insurance companies.
It is unfortunate that you felt our company deserved this 1 star review after the last few years of service. We recommend setting up a member portal with your insurance company, if you have not done so already, to keep up to date on your account information and avoid any future delay in notifications.
Gio is very patient and explains…
Gio is very patient and explains everything in detail and is very knowledgeable . Also gives you updates on anything you need 5 stars for him and this company
March 3, 2025
Reply from iHealthBrokers
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Gio was able to provide you with detailed explanations and keep you updated throughout the process. We’re proud to have him on our team, and we truly appreciate your recognition. Thanks again for choosing us, and we look forward to serving you in the future!
Efficient fast service
February 10, 2025
Reply from iHealthBrokers
We aim to please and are always happy to help!
Reply from iHealthBrokers
Thank you for sharing! We're here whenever you need.
Reply from iHealthBrokers
Thank you for the amazing 5-star review; we're so glad to hear that you found our team helpful, friendly, courteous, knowledgeable, and timely, and we look forward to serving you again soon!
Responsive, Competent and Courteous
Made the insurance sign-up process easy and the follow up calls have been answered and addressed very promptly. Super pleased so far!
January 31, 2025
Reply from iHealthBrokers
Thank you so much for the kind words! We're thrilled to hear that the sign-up process was smooth and that our follow-up has been timely and helpful. We truly appreciate your feedback and are here to support you every step of the way!
Early Retirees
Ihealthbrokers was fantastic in finding a great health insurance package for my wife and I. We are early retirees who have relocated to another state. No problem, we got the coverage we need at an affordable premium. I highly recommend them, also check out their YouTube channel which helped us who to contact to begin with. Thank you!
January 3, 2025
Reply from iHealthBrokers
Thank you so much for the wonderful review! We're thrilled to hear that we could help you and your wife find the perfect health insurance coverage in your new location. It's great to know our resources, including the YouTube channel, were helpful in guiding you through the process. We truly appreciate your recommendation and are always here if you need assistance in the future!
The Efficiency and Team Spirit
I like the agency because of their high efficiency and team spirit.
January 2, 2025
Reply from iHealthBrokers
Thank you Ben, we do work hard to help you! Call us when you need us!
Chris is always awesome to work with
Chris is always awesome to work with. Listens to our needs and provides multiple options for us to choose from!
January 1, 2025
Reply from iHealthBrokers
Thank you for sharing! It's always great to get feedback on how we are doing! Hope you have a wonderful new year ahead!
Excellent service
I have been a customer for 3 1/2 years. The staff is always wonderful to work with. Eric is pleasant and knowledgeable. He has helped us find the right insurance for our needs every time. Furthermore, the staff calls and checks up on you throughout the year to determine your satisfaction with the insurance you chose. Highly recommend
December 4, 2024
Reply from iHealthBrokers
Thank you so much for your kind words and for being a loyal customer for the past 3 1/2 years! We're thrilled to hear that Eric and the rest of the team have been able to provide you with excellent service and the right insurance solutions for your needs. We truly appreciate your recommendation and look forward to continuing to serve you!
Reply from iHealthBrokers
Fabulous! Happy to hear you were satisfied with our services! We appreciate the feedback! Thank you for sharing!
iHealth fighting for the customer …
Kaileena tried her best to obtain prescription drug payment from the insurance company. She was very professional.
December 4, 2024
Reply from iHealthBrokers
Thank you for sharing this so that others may know about our services and the continued support after enrollment! Kaileena works hard in her investigations with complex carrier cases and we will make sure she knows her work was appreciated.
The best!
My agent, Teri Teschner was well informed, personable and worked fast to secure my new insurance before the Marketplace deadline! She made the whole process so easy for me! Teri's kind and caring attention to my needs made this experience comfortable and pleasant.
December 4, 2024
Reply from iHealthBrokers
We so very appreciate you sharing your experience so that others may also find our services and get the help they need. Terri is an invaluable member of the team and we're lucky to have her. Please do not hesitate to reach out if ever you have any questions! Thank you for your review and rating, we are happy to receive the feedback!
Best agent ever
Our agent, Terry, is the best! She’s professional, knowledgeable, and very personable. She always understands our needs!
November 30, 2024
Reply from iHealthBrokers
We are so happy to receive this review! Thank you for sharing! We think Terri is pretty great ourselves and are glad she has made such a positive impact! Please call in if you ever have questions, your team is here and happy to help!
Jimmie was knowledgeable and very usefuk
Jimmie was knowledgeable and very helpful. He made good recommendations. We have used iHeathBrokers for many years and recommended them to friends
November 11, 2024
Reply from iHealthBrokers
Thank you so much for your kind words! We're thrilled to hear that Jimmie was able to assist you and provide helpful recommendations. It's always our goal to deliver excellent service, and we're grateful for your continued trust in iHealthBrokers over the years. We truly appreciate your recommendations to friends and look forward to serving you again in the future!
Great Customer Service
Terri really listened to our needs and provided options for our decision
November 3, 2024
Reply from iHealthBrokers
Thank you so much for your wonderful review! We're thrilled to hear that Terri took the time to really listen to your needs and provide thoughtful options to guide your decision. At our core, we believe in delivering personalized service, and it's great to know that Terri was able to do just that. We appreciate your feedback and look forward to continuing to serve you in the future!
Terri
Terri, is very knowable and professional! She was on top of getting back to me and getting a follow up call scheduled. And had all my questions answered. She is just fantastic!!
Bob
November 3, 2024
Reply from iHealthBrokers
We are happy to get this feedback! Thank you for sharing, we will make sure she sees her work is being appreciated! We think Terri is pretty fantastic as well!! If you ever have any follow up questions, please feel free to call back in. Terri and the rest of your customer care team are here to provide continuing support.
Reply from iHealthBrokers
Thank you for your feedback! We're glad to hear that you found our review thorough and that it helped you make an informed decision about your Rx plan. Please let us know if there is anything else we can assist you with.
Dependable and efficient.…
My wife and I needed health insurance that provides specific coverage options for each of us and align with our finances and a wide set of providers.
iHealthBrokers simplified the complex landscape of health insurance providers and options, even completing the applications on our behalf.
The best part is that we had our insurance coverage active within a week of contacting them.
September 30, 2024
Reply from iHealthBrokers
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our services. Our team is dedicated to helping clients find the best health insurance options for their needs, and your feedback motivates us to keep delivering exceptional support. If you ever need assistance again, please don't hesitate to reach out!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.