iHealthBrokers Reviews 

640
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the insurance agents are extremely knowledgeable, patient, and genuinely helpful when exploring various health plan options. People deeply appreciate the professional guidance received during enrollment, which successfully makes a complex and stressful process much easier to navigate. Reviewers often highlight the prompt and reliable communication, noting that support teams are always easy to reach whenever they have questions. Consumers consistently feel supported and reassured by the friendly service they receive year after year when managing their healthcare needs. Many clients emphasize that dealing with the organization reduces stress significantly during important health decisions.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, noting that requests are handled quickly and... See more

Customer service

Consumers find customer service to be exceptionally helpful, professional, and reliable. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We felt the rep was very knowledgeable about all aspects of the insurance we had called for assistance with. All our questions were answered well, an we were comfortable in going ahead with their reco... See more

Company replied

Rated 5 out of 5 stars

Finding the right health coverage for the right price without knowledge of how the system works is awful. iHealthBrokers provided EXACTLY what I needed to reduce my stress and panic. EVERY SI... See more

Company replied

Rated 5 out of 5 stars

After trying 2 other Insurance companies I thought to try an insurance broker to help me find a suitable policy. I found IHealth Brokers. I spoke with Gio who was very friendly & knowledgeable abo... See more

Company replied

Rated 5 out of 5 stars

I was totally frustrated dealing directly with insurance companies…….i looked on Google and saw IHealth listed with excellent reviews. I took a chance and ended up with Chris Thomas. After one hour... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

Written by the company

At iHealthBrokers, we're not just your typical health insurance brokerage – we're your trusted partners in securing affordable health and life insurance solutions. With a dedicated focus on seniors, individuals, and small businesses, we've made it our mission to transform the insurance experience. Our track record speaks volumes about our commitment to excellence. We proudly boast 12 consecutive Angi Super Service Awards, a testament to our unwavering dedication to outstanding customer service. But that's not all – our Five Star ratings on Yelp, Google, Facebook, along with A+ ratings on Angi and the Better Business Bureau, underscore our reputation for excellence in the industry. At iHealthBrokers, we're not just insurance brokers; we're advisors who prioritize your needs above all else. Our impartial guidance and unwavering commitment to finding the perfect health and/or life insurance plan for your unique situation set us apart from the rest. Discover the iHealthBrokers difference – where insurance becomes a personalized, worry-free experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

640 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(640)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I discovered iHealthBrokers on YouTube

I discovered iHealthBrokers on YouTube, watched a few episodes called for health insurance through the Market place until I am eligible for Medicare and they made it extremely easy I highly recommend.
Thank you

March 12, 2024
iHealthBrokers logo

Reply from iHealthBrokers

Thank you so much for your positive response!

Rated 5 out of 5 stars

So thankful for iHealthbrokers!

The whole experience was smooth from start to finish! The broker who helped me made what I thought was going to be a stressful and difficult task very easy and he thoroughly answered all of my questions and took time to explain everything to me. I am very glad I chose iHealthbrokers!

February 27, 2024
iHealthBrokers logo

Reply from iHealthBrokers

We are glad you chose us too! Chris is great at making the process process easy and understandable, we are lucky to have him on the team. Thank you for sharing! Let us know if you ever have any questions, we're here to help.

Rated 5 out of 5 stars

Great assistance throughout the health insurance process!

I had done a lot of research on my own before getting help but wanted to reach out to an expert before submitting. I'm so glad I did and had Terri Christensen to assist with questions. She has continued to help throughout the process and I would highly recommend iHealthBrokers. Thank you!!

February 29, 2024
iHealthBrokers logo

Reply from iHealthBrokers

We are so happy to hear you were able to get all of your insurance needs met through the help of Terri. Thank you so much for your feedback. We will definitely relay the message to her!

Rated 5 out of 5 stars

Excellent service, extremely knowledgeable brokers, every issue resolved.

I could not be more pleased with my experience with iHealth Brokers. Our broker, Terri Christensen, was magnificent! With in-depth professional knowledgeable and a pleasant, personable approach, she navigated our multiple, complicated issues to our absolute satisfaction. Healthcare is a minefield these days. I am so grateful that iHealth Brokers is available to help us manage it.

March 1, 2024
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for your positive review! We will definitely let Terri know of your kind words!

Rated 5 out of 5 stars

Easiest Insurance Process Ever

Chris Thomas was phenomenal throughout my whole process. When I contacted iHealthBrokers, I had no idea if I would even be able to get health insurance. Chris helped me understand the different plans and even got me on a cheaper plan than I would have individually selected. Chris completed the application and I received my insurance card within 2 weeks. I recommend this service to anyone needing insurance coverage. I needed to see the Dr for an issue within a week of my plan, I would not have been able to get care without iHealthBrokers. THANK YOU.

January 29, 2024
iHealthBrokers logo

Reply from iHealthBrokers

We are so happy to hear about your experience! Thank you for letting us know! We think Chris is great too and we're lucky to have him as part of the team. Feel free to reach out if you ever have any questions or need further assistance. Happy to help!

Rated 5 out of 5 stars

Very professional

Very professional, they answer all of my question, great comunnication,

February 2, 2024
iHealthBrokers logo

Reply from iHealthBrokers

Happy to help! Please feel free to reach out if you ever have questions about your coverage.

Rated 5 out of 5 stars

I was extremely confused and quite…

I was extremely confused and quite anxious about all of the Medicare parts and plans. I was afraid that I would mess something up and make uninformed choices that I would later regret. Fortunately, I stumbled on to the IHealthBrokers YouTube channel and started watch every video relating to Medicare. Because the videos were so well put together, and presented in an understandable way, the clouds began to part and the angels started to sing! Pretty remarkable for not being a person of faith! I made the call and found every person I dealt with to be very polite, helpful and courteous. Eric was extremely helpful in getting me setup with the right Supplemental Plan and Part D plan. Thanks to everyone at iHealthBrokers for all you do.

February 2, 2024
iHealthBrokers logo

Reply from iHealthBrokers

We are so happy to hear that our YouTube channel and team helped you this much. Experiences like this are why we are in this business! Thank you for sharing and please feel free to call if you ever have questions.

Rated 5 out of 5 stars

The broker was extremely helpful in…

The broker was extremely helpful in selecting an insurance that suits my family needs. I would highly recommend this firm to friends and relatives who have the need of health insurance.

January 17, 2024
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for sharing your experience so that others can find us and referring your friends and family. We are always happy to help and will continue to be here when you need us.

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with, quick, and responsive.

January 15, 2024
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for your positive feedback! Please let us know if you ever need further assistance.

Rated 5 out of 5 stars

Our Broker was first class

Our Broker was very helpful and she was punctual with her call backs. She also answered all of our first time customer questions. She did a great job and explained our choices. I will recommend to family and friends

January 16, 2024
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for your kind words! We will relay the message over to her :)

Rated 5 out of 5 stars

The expert knowledge of options and…

The expert knowledge of options and explaining thoroughly the pros and cons of each plan.
Answered all my questions with expertise and product knowledge.
Making my decision turned out to be much easier than I’d expected.
Will continue to recommend this source.

January 10, 2024
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for sharing your experience so that others can also find us and get the help they need. We appreciate the rating! Let us know if you ever have any questions as we're always here to help.

Rated 5 out of 5 stars

Terri was very easy to work with

Terri was very easy to work with. She was efficient and she was extremely helpful.

January 5, 2024
iHealthBrokers logo

Reply from iHealthBrokers

We are happy to hear you had such a good experience! Thank you for sharing and let us know if you ever have any questions.

Rated 5 out of 5 stars

IHealth Brokers has helped us for…

IHealth Brokers has helped us for several years now to find the best health insurance coverage for our needs.

January 3, 2024
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for trusting us in assisting with your insurance needs! Please let us know if you ever need help, we are always here!

Rated 5 out of 5 stars

SERVICE AND KNOWLEDGE

I have worked with Terri Christensen for several years now when it is time to review out Medicare Rx insurance. Terri is so pleasant and efficient. She responds quickly with THE BEST plan for each of us for the coming year. Couldn t be more pleased with the service and knowledge she provides.

December 8, 2023
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for the positive feedback! We will let forward your message to her!

Rated 5 out of 5 stars

Terri was very knowledgeable and made…

Terri was very knowledgeable and made my switch to WellCare very smooth Glad I called her

November 30, 2023
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for sharing your experience! We are glad you called as well and that Terri was able to make your switch seamless. Let us know if you need anything further or have questions about your policy throughout the year. Happy to help.

Rated 1 out of 5 stars

Go to Marketplace for accurate and cheaper options

Dental and vision monthly payments way more than if you go to Marketplace.

Also misleading is their database: much cheaper options can be found on Marketplace.

Answers to questions were vague and uninformed.

Not rated highly on Better Business Bureau.

December 6, 2023
iHealthBrokers logo

Reply from iHealthBrokers

Amy, this review is not helpful for anyone and is not factual in any way. We sent you specific dental and vision quotes based on your request. The dental and vision quotes sent to you have an annual maximum of up to $15,000 annually. Additionally, we sent you plans for large nationwide PPO networks. Most plans on the marketplace cap at a few hundred dollars per year and have very small local networks. Our clients often have difficulty finding a dentist accepting these plans. We would have provided some marketplace plans if you had asked us to send you the cheapest plans regardless of benefits and network. Additionally, if you had mentioned this to us after the fact, we could have sent you some cheaper and less comprehensive plans. We work for you, not the insurance companies.

To your misleading database comment, I assume you are referring to our website, which is a direct feed from the marketplace. Rates are set by law and can not vary from website to website, so the rates provided to you (by me) were a 100% match. If they appeared different, that would be because you used different criteria on the marketplace compared to the criteria you provided to me, like estimated 2024 income.

As for your questions being answered vaguely, my last email response to you was detailed. I strive to answer every email in bullet point form because I can't stand when people don't answer ALL of my questions...

Lastly, you stating that we are not highly rated by the BBB, which is also false. Our BBB rating is an A+. You can verify this on their site by searching Google for BBB iHealthBrokers. Our ratings on all sites across the internet are 5 Stars or an A. We work tirelessly for our clients and earn thousands of positive reviews by attempting to go above and beyond at every turn!

If this were on us, I would own it and apologize. Had you brought any of the above to my attention before your review, I would have happily helped educate you and helped find you the exact dental plan that does what you expect and works with the dentist of your choice. I hope that the plan you're referencing is sufficient for your needs. In the future, we would prefer that you seek assistance elsewhere because this clearly wasn't a good fit for either of us.

Rated 5 out of 5 stars

Great customer services!

I have been working with Terri Christensen at iHealthBrokers for a couple of years. A few days ago, she did a phenomenal job helping me selecting and switching medical, dental, and vision plans at a moment's notice when unexpected conditions changed in my family.
Great job, Terri!

December 5, 2023
iHealthBrokers logo

Reply from iHealthBrokers

We are so glad to hear you were able to get assistance with your changes! Thank you for your positive feedback.

Rated 5 out of 5 stars

Great experience overall

December 5, 2023
iHealthBrokers logo

Reply from iHealthBrokers

Thank you for your review. We are glad we can provide a positive experience. Please let us know if you need further assistance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look