I Heart Brownies Reviews 

162
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Wife ordered by phone. Very efficient, polite & answered all her questions. Order waiting upon arrival @ hotel. Looking forward to sharing as a birthday gift. 100% on customer service. Now to the fun... See more

Rated 5 out of 5 stars

Easy to order online. Lots of different 'flavour' options. Like that a pdf was provided on how best to stack into a tower and how many recommended for a stable tower. Slightly cost more than expected... See more

Rated 5 out of 5 stars

Brownies were packed well, looked great and tasted absolutely amazing. I've orderedto Melbourne Victoria many times and always consistent. My husband is not a brownie fan, I fake got these for him for... See more

Rated 5 out of 5 stars

I sent 4 gifts of I❤️Brownies, and all were received on the same day in completely different postcodes, 2 metro, 2 regional, and all were extremely well received. Comments were that gifts of edible i... See more

Company replied

Company details

  1. Cake Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

Since 2012, we’ve been creating the perfect brownie, handmade with the best ingredients that coin can buy. No scrimping, absolutely zero nasties, and we’re proudly 100% gluten-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(162)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and delicious

Thank you so much for your quick service and absolutely delicious product. The brownies were a big hit!

January 28, 2025
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Reply from I Heart Brownies

Thanks so much Jennifer 😀

Rated 5 out of 5 stars

Our staff loved their I <3 Brownies afternoon tea

It was all great!
Your website and ordering process was user friendly and provided all the required information.
Your FREE delivery was a bonus, and they came on time, well packaged and fresh.
And, most importantly, they tasted AMAZING! They were a big hit with the staff. No one could believe that they were dairy and gluten free.
Thank you

January 29, 2025
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Reply from I Heart Brownies

Thanks so much Natasha 😀

Rated 5 out of 5 stars

Delightfully different

Great to send a delightfully different gift that is equally delightful to eat.

January 16, 2025
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Reply from I Heart Brownies

Thanks so much Melanie 😀

Rated 5 out of 5 stars

Best Brownies

Best Brownies! The centre melts in your mouth as a good brownie should.
Great choice of flavours along with the signature chocolate brownie. I tried 2 varieties and both were perfect.
Fast and efficient ordering for a pick up the next day. Friendly staff met me at the door so it was a most positive experience.

January 16, 2025
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Reply from I Heart Brownies

Thanks so much Moira-Anne, we love your review 💖

Rated 5 out of 5 stars

Can't wait to order again!

This is the second year I have ordered multiple packs of brownies to give as gifts, and everyone loves them! They look fabulous & taste even better. I need to remember to order a box for myself next year!

December 10, 2024
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Reply from I Heart Brownies

Thanks for your lovely review Kristy, we're so appreciative of your support of our small business 🫶

Rated 5 out of 5 stars

We know these brownies are DEVINE but…

We know these brownies are DEVINE but the customer service is really what knocks these guys out of the park!
We had the most amazing experience working with Michelle and the team who so kindly helped us out with a last-minute event order. We could not be happier with the service we received. Michelle was more than happy to accommodate our needs, fulfilling our order, ensuring timely delivery and of course the quality of the brownies were absolute exceptional.
The perfect experience and perfect treat for our team <3 we definitely do Heart Brownies

December 10, 2024
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Reply from I Heart Brownies

Dear Cara, Thank you so much for your wonderful review. It means so much to receive such great feedback. Customer service and quality products are what we focus on and it's wonderful to see that we are hitting the mark! Thanks for supporting our small business, it's customers like you that make us love the work that we do 💖

Rated 5 out of 5 stars

Our go to for teacher gifts

A great product. So well presented. Our go to for teacher gifts!

December 2, 2024
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Reply from I Heart Brownies

Hey Candi, Thanks so much for your review 🫶

Rated 5 out of 5 stars

Tasty. Easy experience. Personalised.

I heart brownies experience was excellent. From ordering to pickup (at HQ) - very easy. The brownies were beautifully presented with a map of the flavours. And so yum! Will order again for sure.

October 24, 2024
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Reply from I Heart Brownies

Hi Rebecca, thanks for your lovely review 🫶

Rated 5 out of 5 stars

Organised delivery from Canada!

I got brownies delivered for my mother’s birthday and I was able to organise delivery from Canada! Michelle was so helpful in getting them to my mother the same day I placed the order and was very quick to get in contact when the booking system let me choose a day in the past. My mother loved the brownies and I’m very happy with the whole process. I will be ordering again!

September 30, 2024
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Reply from I Heart Brownies

Thanks so much Jayme 😀

Rated 5 out of 5 stars

From ordering online to picking up!

From ordering online to pick up, it was a seamless experience. The staff at pickup were especially helpful! And the Brownies were fantastic!!

September 23, 2024
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Reply from I Heart Brownies

Hi Megan, thanks for your lovely review 🫶

Rated 5 out of 5 stars

Just delicious and prompt service!

We sent two lots of brownies to our regional offices for R U Okay Day - you gave such prompt service, and they were delivered in perfect condition.
And the brownies tasted absolutely amazing!

September 16, 2024
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Reply from I Heart Brownies

Hi Kym, thanks for your lovely review 🫶

Rated 5 out of 5 stars

Just what the dr ordered…

The brownies made Henry one popular little boy in hospital today!!! He’s given 3 away to his nurses and our amazing doctor, he’s now the favourite patient!! A spoonful of sugar really is the best medicine 💕

August 13, 2024

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