I Heart Brownies Reviews 

162
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Wife ordered by phone. Very efficient, polite & answered all her questions. Order waiting upon arrival @ hotel. Looking forward to sharing as a birthday gift. 100% on customer service. Now to the fun... See more

Rated 5 out of 5 stars

Easy to order online. Lots of different 'flavour' options. Like that a pdf was provided on how best to stack into a tower and how many recommended for a stable tower. Slightly cost more than expected... See more

Rated 5 out of 5 stars

Brownies were packed well, looked great and tasted absolutely amazing. I've orderedto Melbourne Victoria many times and always consistent. My husband is not a brownie fan, I fake got these for him for... See more

Rated 5 out of 5 stars

I sent 4 gifts of I❤️Brownies, and all were received on the same day in completely different postcodes, 2 metro, 2 regional, and all were extremely well received. Comments were that gifts of edible i... See more

Company replied

Company details

  1. Cake Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

Since 2012, we’ve been creating the perfect brownie, handmade with the best ingredients that coin can buy. No scrimping, absolutely zero nasties, and we’re proudly 100% gluten-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(162)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best brownies around ❤️

Brownies we're delivered to VIC really quickly & in great condition. The recipients absolutely loved them!!

May 24, 2023
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Reply from I Heart Brownies

Dear Michelle, We're so happy that you were able to share the love with your Interstate friends 🫶.

Rated 5 out of 5 stars

Excellent Service

Excellent Service! They arrived in perefect condition😍

May 22, 2023
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Reply from I Heart Brownies

Hi Anna, we're so happy to have been able to help you share the love 🫶

Rated 5 out of 5 stars

Mother’s Day…

Loved the personal Mother’s Day delivery to Coochie. Thank you so much.

May 11, 2023
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Reply from I Heart Brownies

Thanks for your review Chris, Coochie is our fave place to visit 🫶

Rated 5 out of 5 stars

You are awesome

You are awesome. On time beautiful products just amazing service love love love it!!

May 15, 2023
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Reply from I Heart Brownies

Hi Linda, Thanks so much for supporting our small business :) We really appreciate it!

Rated 5 out of 5 stars

Such a great company to deal with

Such a great company to deal with, really helpful and communicative. Delivered bang on time, perfect!

May 15, 2023
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Reply from I Heart Brownies

Thanks for choosing our small business to send treats Jock! We really appreciate it :)

Rated 5 out of 5 stars

Mother’s Day made

Everything was wonderful! From the service, to the brownies to the hand delivery of goods on Mothers Day. You made my mum (and Dads) day! Thank you

May 11, 2023
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Reply from I Heart Brownies

Hi Jaqquline, so glad your parents loved their brownies :) Thanks for supporting our small business!

Rated 5 out of 5 stars

Delicious surprise for work colleagues!

I ordered the brownies for 4 if my work colleagues who live all over Australia. The service was friendly and fast! The team were thrilled and loved the brownies as much as I do!

April 3, 2023
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Reply from I Heart Brownies

Hi Megan, Thanks so much for your kind review and for supporting our small business :)

Rated 4 out of 5 stars

Delivery

I disliked the fact that the brownies were left outside despite multiple people being home at the time of delivery. Brownies themselves were good.

March 26, 2023
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Reply from I Heart Brownies

Dear Bec, thank you for taking the time to review us. We trusted a local courier company with your delivery and are disappointed to hear that they did not attempt to make contact with you at the house at the time of delivery, despite their commitment to us to do so. We apologise for the inconvenience and are glad for the feedback which we have addressed with the delivery partner. Happy Easter.

Rated 4 out of 5 stars

Delivery

It would be nice if the delivery person ring the bell instead of leaving it by the front door, so we can keep it out of the weather asap.

March 23, 2023
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Reply from I Heart Brownies

Dear Pamela, thank you for taking the time to review us. We trusted a local courier company with your delivery and are disappointed to hear that they did not attempt to make contact with you at the house at the time of delivery, despite their commitment to us to do so. We apologise for the inconvenience and are glad for the feedback which we have addressed with the delivery partner.

Rated 5 out of 5 stars

Prompt delivery and the brownies were…

Prompt delivery and the brownies were as good as ever! We miss the convenience of shopping in store, but the shipping went fine!

March 15, 2023
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Reply from I Heart Brownies

Dear Amy, thank you for continuing to support our small business via our new online store! We are sorry we can no longer offer a storefront experience. We hope to be able to bring you more exciting treats via our online store really soon. Happy Easter.

Rated 5 out of 5 stars

Quick and delicious delivery

Quick and delicious delivery, to another state and even regional! Much better surprise than flowers

March 6, 2023
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Reply from I Heart Brownies

Dear Jazz, thank for your review. We are so glad you love our brownies, keep an eye on our online store for exciting new treats in future!

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