1st order from Monroe IHOP. Food was good. Took over an hour for delivery. No napkins, utensils, butter, syrup, salt and pepper, catsup or any condiments or supplies of any sort. Not impressed with se... See more
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Came in to eat breakfast
Came in to eat breakfast, and my experience was just off the charts, they were very attentive, and my meal came out hot, and very delicious, and in a timely manner. I will be returning to this IHOP again soon. Thank you IHOP. ☺️
A cold day at IHOP
Me and an acquaintance went to IHOP on brained Rd in Chattanooga tn this morning. I was surprised the parking lot was empty. It was about 945am. When we went inside it was cold. Outside it was about 30 degrees inside you needed a jacket. One of the servers was wearing one. There was no one to greet us except the man vaccing the floor. But others came out of the kitchen and seated us. She took our drink orders for coffee and hot chocolate and water. She returned after several minutes with the hot drinks then took our orders. My girlfriend ordered 2 blueberry pancakes and 2 slices of bacon. I ordered 3 original pancakes and 2 pieces of bacon. By the time the food was brought I was on my 2nd coffee and my girlfriend had finished her hot chocolate. The food was not warm. The original pancakes I had didn't melt the butter placed on top of them. But we did get water when the food was served. The bill was 30.00 for the food and drinks. I gave the waitress a $15 tip because I am not going to ever return there or bring anyone I know to IHOP. Besides the place will close though I hope and pray that the practices of the people there will change for the better. Serving cold food and being inattentive to customers are not good service practices.
Our server Tracy was very friendly
Our server Tracy was very friendly, courteous and very professional. She answered our questions regarding our orders and made sure to repeat the order back to us. She came back to our table frequently to make sure we were OK or needed anything else. We have been to other ihops before and were very disappointed in the past. With Tracy being at the Bailey Boswell Ihop we will definitely be going back and will ask for her specifically. Great job Tracy.
Found baby ROACHES coming out of my…
Found baby ROACHES coming out of my lemons on my table and looked across the aisle and they were all over the wall and booth. The manager stated he didn't have time to address the issue and their employee stated he has rold.them to.l bomb the place but yet they are still serving food!!! This was at the IHOP off of Lemay Ferry Rd in South County St Louis MO.
I would order more often but…
I would order more often but your log in page takes me to Siri (Apple phone) browser. When I try to go to chrome it says oops something went wrong. I do not use this browser and can not login to order food. Disappointed 😢
IHOP app is terrible when trying to earn "Pancoins" points.
I Love IHOP food, so believe me when I say I have more experience with their app than the typical person, because I go there so often. The app is simply terrible for earning rewards. It seems almost daily there is some technical issues that prevent access to your "Pancoins" points, and also with adding receipt codes to your account. This app is constantly giving me errors (almost every single time) I try to check my balance, add a receipt to my account, or redeem points. I scan my receipt and it either says "we are having trouble reaching that, please try that again", or "oh flip! We can't seem to reach rewards right now" and it will not show my current balance or allow any reward based features such as adding or using them. This means if I was at a resturaunt and wanted to use my points towards free food, I wouldn't be able to most days. More often than not, when I scan a receipt to add more points from a purchase, it says "you can only add one receipt per day, you've reached your limit" (or something similar to that) when I haven't even added one that day. This means I have to email customer service every time I can't add a receipt, and they usually do it for me a day or so later, but thats an extra annoying and time consuming step I shouldn't have to take, that is what the apps "scan receipt" feature is for. I have mentioned this to customer service several times, in hopes they would forward my complaints to the relevant department to fix these issues, but so far nothing has been resolved. The app is easy to navigate and use when it works, it is structured nicely, and I feel the actual reward for purchases are fair, it's just a rare occasion I can actually earn or use your points easily. They need to fix this, it honestly makes me visit less knowing I'm not earning the points I should be easily, and feeling like I'm being cheated. It seems to me that the more you earn, the more frequent the app issues are. If these glitches/issues didn't exist, I would give this app a 5 star rating, but because it hardly ever works right, they get 1 star. As for the actual customer service department, they actually seem to be a professional group that have been helpful to me when I have reached as a result of the app issues. They respond pretty quickly, always seem to be friendly and professional, as well as helpful. They just can't do anything about the app itself, but this is not their fault. I do feel as though customer service is a good group of people, and they would get 5 stars from me. IHOP, fix the app issues and I will come back singing high 5 star praises. (And yes I am running the latest version of the app)
I love the IHOP in Peachtree city…
I love the IHOP in Peachtree city Georgia there’s a waitress there name her is Alexa she is only one I will ask for at ihop waitress she’s so sweet to my brother and I my friend she knows our order completely she so fun to be round she makes fun being there going be there fun she always is always happy she always talks about her family and her children. I love. I that hope she get read this review cause she is awesome she the only reason we that go that ihop because we love her so much as as a waitress the one in Fayette it’s gross i’m not even gonna go in detail but I would never eat at the Fayetteville location again I had a bad experience there!! Not in Peachtree city so you’re looking for a great I hop go to the one in Peachtree city and asked for Alexa she awesome the only reason I’m writing this review your company an awesome restaurant I love everything about the peachy city location and we love that one waitress thank you for taking the time read my review if you can let her read this I appreciate it
The restaurant was clean and everyone…
The restaurant was clean and everyone was friendly our server was funny and made our day her name was gina it seemed like everyone was working together and helping each other out
The food was delicious and hot and came…
The food was delicious and hot and came out in a timely manner. Regina was our server she is really nice and good at her job. The whole staff was friendly and seemed really happy. Definitely will be returning.
No chicken, on chicken, spinach crepe
I ordered the chicken spinach crêpe for delivery through GrubHub; but where was the chicken? The crêpes were so flat, the majority of what I had was spinach and cheese. Years ago this was my favorite meal and I decided to try it again after ordering it in Maui in August, and they served it the way it was originally served with “chicken”, spinach with hollandaise sauce. Unfortunately, again here in Utah I was disappointed when my order arrived and it was so flat there was virtually no chicken to find…waste of money. I had to add my own chicken. I’m giving it two stars because the overall flavor was the same as the original. Another restaurant that will probably soon bite the dust, because of their poor quality and service.
Cynthia was the best waitress
I went to the ihop in apopka and my waitress was Cynthia and she was very nice and attentive. Would definitely come back for her
Amazing food customer services very…
Amazing food customer services very polite
Big Disappointment n Still Hungry
My daughter and I went for breakfast this morning. I ordered online was supposed to pick it up at 11:12 AM by 1120. No employee had come out of the car to go to assist so I walked inside. It took me 10 more minutes to get somebody to help me to get my order my order along with two other orders were sitting on a shelf not on a warmer so no wonder why my food was cold when I received it. I ordered the ham and cheese omelette with pancakes. I also ordered a short stack of pancakes with a double order of bacon. I did not receive the pancakes with the omelette, and I only received one order of bacon instead of two and it was almost not cooked. after noticing my order was wrong I went back inside to get my missing items and could not be helped so I ended up leaving. I went home pulled frozen pancakes out of my freezer. Microwave them to eat with my omelette and throw my uncooked bacon in the microwave, so my daughter could eat it along with heating up her pancakes as the butter would not even melt on them. I love IHOP. I drive 45 minutes once a week to eat it. I am very disappointed with the one in Murray Kentucky. I had high hopes with the merge with Applebee’s, very upsetting. I feel it was rushed and a lot of training should’ve been done before they opened. I’m waiting to receive a call back on my order although I’m sure that will probably never come. Please get it together!!!!
Mexican tres leches pancakes . So amazing !
I am having a Mexican tres leches pancake moment right now and Ihop is my weekly spot . I always order the pancakes and make it a combo . The food is always really good, especially the pancakes !!!! I am happy with the service I get from the people who work there , it’s usually always quick and friendly . It can get pretty crowded on sundays but that’s to be expected. I haven’t strayed too far from the pancakes recently but I plan to go in for the chicken and waffles next . Or maybe chicken and pancakes and I will upgrade them to tres leches !
This Evenings Dinner Date With My Lovely Wife
This evening, I took my Wife on a dinner date to IHOP. Our waitress Deziraye made our evening so enjoyable. Deziraye new the menu and all the items, helped us. Her personality is just what all IHOP's need. She took a selfie for us. The food came out hot and delicious just as we ordered. We will be returning for future dates.
Poor meal for me but excellent for my daughter
No green vegetable available as side - only fries or mashed potatoes. The mashed potatoes were a pureed mess. The t-bone steak was rubbery and had little taste. My wife's shrimp was good as was my daughter's huge omelet, which she said was delicious. Our server was very good and apologized for the lack of the normal broccoli. He suggested a side salad only to find out that the kitchen said those were not available.
A nice late night food were pretty…
A nice late night food were pretty females at
We went to always ask for Bernardo on sharry rd ihop the one admission on sherry…
We went to the Ihop on sherry road it was nice really enjoyed our server bernardo..he really made my elderly mom Feel special..melted her butter for her warmed her water was really great to see one care..thank you Sir
Table was wet
Table was wet. We had to use our napkins to wipe it dry. Waitress was hurrying even though not many less than 10 in the restaurant. We needed more napkins so 5 minutes later she flipped them on the table and rushed on. Probably the last time dining here.
I often visit the IHOP in Fairfax
I often visit the IHOP in Fairfax, VA, late at night several times each month because it’s the only place in the area that allows dine-in so late. Usually, I have good experiences, but this time I was really disappointed. I ordered the Chicken Fajita Omelette, which I’ve enjoyed before, but when it arrived, it wasn’t right. At first, it looked fine because of the toppings, but when I cut into it, I found there was no filling inside at all. Everything that should have been inside was missing and just placed on top, making the omelette look smaller than usual. They also forgot to include the salsa. I understand the restaurant was busy with a large group, and I didn’t mind waiting, but the food quality should still be consistent. Since I’ve ordered this omelette before and it was much better, I know this isn’t how it’s supposed to be. For $16.59, I expected to get what the menu listed, but I left very disappointed.
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