I've been ordering umbrellas and canopies from them for years, simply because they're so unique and eye-catching. People always ask me where I bought my umbrella or canopy. They say it's beautifully d... See more
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Review summary
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I am an avid walking sticks/canes collector (and user). Over the years I bought many sticks/canes from USA, Ukraine, Ireland China, Taiwan, France and Italy. Without hesitation, I can say that ilMa... See more
What incredible products this company makes! I’ve ordered several umbrellas for myself and as gifts, all very well received. I’ve also ordered two shoe horns. Again, beautiful. I highly recommend them... See more
I ordered a beautiful parasol/umbrella just under 2 weeks ago to Australia. I added embroidery of my initials. I received the carefully packaged umbrella today. This was a very fast delivery time. The... See more
Company details
About ilMarchesato
Written by the company
Il Marchesato is a family Company founded in 1978 in Saluzzo, a tiny town in the North West of Italy, not far from Turin.
The name is after the old name of the area, and it means “The land of the Marquis”, a common way in the ancient times to define places according to the nobles in charge. From the beginning Il Marchesato makes hand made luxury umbreallas, walking sticks and shoehorns with a vast array of high quality materials.
Every single piece is mounted by hand, precious textiles cut by hand, sticks and handles are worked by the family members and porcelain handles painted by local artists working with the Company since longtime. Even the top notches and runners of the umbrellas are mounted and tested internally one by one.
Contact info
Via S. Giovanni Bosco, 6, 12037, Saluzzo, Italy
- +390175248430
- ilmarchesato@ilmarchesato.com
- ilmarchesato.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Customer service was quick to respond…
Customer service was quick to respond to my inquiry when my order was delayed, and once it was ready I received it very quickly in California, all the way from Italy!
October 4, 2025
Exquisite as always
Exquisite as always. Each item is a treasure of the finest quality.
October 1, 2025
Wedding gift
Wedding gift. I like to give umbrellas as wedding gifts to my friends. this was by far the nicest one Ive bought. My friend got numerous compliments on it he told me.
October 6, 2025
Thank you for sending me extra rubber…
Thank you for sending me extra rubber bands.
September 26, 2025
Be aware you will receive a bill for Duty Charges
After the umbrella arrived, I received a bill for $60 USD for Duty Charges. I was not informed that I would incur this additional cost.
September 22, 2025
Reply from ilMarchesato
Dear John,
We’re truly sorry to read your review and to see that you rated your experience with one star solely because of the duty charge applied by your country’s customs office.
It’s important to clarify that these import duties are not applied or received by us, but are taxes imposed directly by the government of the destination country — in this case, the United States. This is a recent measure introduced by U.S. customs authorities, and it is entirely beyond our control.
We also wish to highlight that this information is clearly stated on our website: in the Delivery Rates and Refund Policy pages, and during checkout, where a note (accessible via the question mark icon) specifies that custom duties are always excluded.
While we fully understand your frustration, it’s unfortunate that your review does not mention the quality of the handmade product, the speed of production and shipment, or the customer assistance we always provide with care and dedication. Reducing the experience to an external customs tax doesn’t reflect the level of service and craftsmanship we consistently deliver to all our clients worldwide.
Thank you for your understanding.
The Marchesato Team
What a beautiful umbrella!
What a beautiful umbrella!
I gave one as a gift and bought 2 for myself.
I still want more.
September 22, 2025
Come rain, come shine; this is a perfect accessory!!
The most beautiful umbrella I've ever had - I'm almost wishing for rainy days! Design, craftsmanship and every little detail are perfect.
This is a good investment for both practicality and aesthetics.
September 19, 2025
My umbrella arrived with a broken part…
My umbrella arrived with a broken part of it! The ear of the dragon of the handle was broken! Such a dissatisfaction for such an expensive item!
October 7, 2025
Unprompted review
Reply from ilMarchesato
Dear Customer,
We are truly sorry to hear about what happened. Our umbrellas are always packed with great care and protected with strong materials, so it is very unusual for them to arrive with any damage. However, during transit it can occasionally happen that the courier mishandles or compresses the parcel, which may affect the item inside.
When this occurs, we kindly invite you to contact us by email at info@ilmarchesato.com
, attaching a few photos of the damaged part and the condition of the box when it arrived. Once we receive this, we will promptly arrange a free replacement and ensure that everything is resolved as quickly as possible.
We look forward to receiving your email.
Best regards
ilMarchesato
The umbrella is great!
The umbrella is great!
However, I have lost a stone from the Panther umbrella and been trying to get a replacement stone. I think they should just send a few extra stones of each color when umbrellas are sent out.
The Trump tarriffs were not fun to pay, but I know that is not your issue.
September 18, 2025
Not worth the cost
At first glance, the umbrella is lovely, but for the cost I expected more. The embroidery is cheap looking, poorly sized and the plain white thread contrasts with the pink/brown tones of the umbrella. The chain is flimsy and cheap. There is a lack of detail on the sculpting of the handle.
September 17, 2025
I was hesitant to order an umbrella due…
I was hesitant to order an umbrella due to the cost, although I moved forward with my order. I received my order so quickly, I was quite surprised! I have zero regrets spending the money on the umbrella because the quality is fantastic and I absolutely love the print.
October 16, 2025
Unprompted review
I received a beautiful umbrella
I received a beautiful umbrella on time, well packaged and through attentive service that helped track the umbrella on its from Italy. I look forward to going out in rain and hold my umbrella tight
October 16, 2025
Unprompted review
Whilst i despise the use of DHL and Fed…
Whilst i despise the use of DHL and Fed Ex as the delivery service given it's mediocre service at best,
The Umbrellas are absolutely exquisite and make a beautiful, thoughtful gift.
October 16, 2025
Unprompted review
Trusted company
Their products are truly unique-absolutely gorgeous and of excellent quality.
September 11, 2025
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