Freegle Reviews 

165
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TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Awful awful awful..... People ask for stuff then don't reply, mess you about with pick up times 4 people who can't decide on a time today and yesterday,(about my peice of furniture) and want to do it... See more

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Rated 5 out of 5 stars

Freegle is a brilliant way of not only de-cluttering but, as importantly, giving items a second chance and helping others. You would be amazed what other people consider useful. I hate throwing th... See more

Company replied

Rated 5 out of 5 stars

Shame I can't rate Freegle higher than 5 stars. So far I've only given stuff away but I'm so glad it's all gone to good homes & will be used rather than sitting in my cupboards, wardrobes & garage. S... See more

Company replied

Rated 5 out of 5 stars

Brilliant service for putting together people who have with people who want. Instead of binning stuff you don't want, or buying stuff you do, try looking here. It's wonderful to know that your castoff... See more

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Give and get stuff for free - don't throw it away, give it away


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3.1

Average

TrustScore 3 out of 5

165 reviews

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3.1

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(165)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great platform, shame about the users

The platform itself is great, it is really easy to post what you're looking for/rid of, and really easy to chat with the people who are interested. The feature I appreciate most is the user profiles and rating system, which helps somewhat in finding someone who genuinely needs a helping hand.

Just be aware that there are unscrupulous folks using the platform to get free things they don't really need, or are going to resell, so use with caution and be prepared for time wasters.

December 2, 2021
Unprompted review
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Reply from Freegle

Thanks for your review Joanna. We are pleased that you appreciate the site itself and find it easy to use. Sadly there will always be a few who will try to obtain stuff to resell or let others down by not turning up but, as you have found, the profiles and rating system are there to try and help identify them. Luckily they are in the minority and most Freeglers are lovely, friendly people. :-)

Rated 5 out of 5 stars

Great site to get re-use out of older items

I've used Freegle (& freecycle before that) for some time, and it is a great site to both give and find second hand items for re-use. Its always nice to see something you no longer use go to a happy home elsewhere.

December 2, 2021
Unprompted review
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Reply from Freegle

Thanks you for your review. Glad you have found being part of the reuse community rewarding.

Rated 5 out of 5 stars

A great way to reuse and recycle

A great way to reuse and recycle, keep stuff out of landfill, help out those on a budget and charities as well as finding some really useful stuff for yourself. I've been using Freegle for almost 14 years, mainly to give things away because I hate wasting or dumping anything that's still useful. Whilst it can be a little slower than using FB, although I use both, generally people on Freegle are more polite, grateful and easier to deal with and there's more transparency about their location. Admins will also deal with any inappropriate responders if reported. There will always be timewasters on any site. There's the facility to rate Freeglers positively or negatively and you can also block persistent timewasters and super-greedy types. I tend to leave stuff outside my door for collection time so I don't get inconvenienced or let down by no-shows, the stuff is free after all so if it gets pinched from the doorstep it doesn't really matter.

December 2, 2021
Unprompted review
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Reply from Freegle

Thanks for your review Catherine and for being part of the reuse community. It's always good to hear from long-time Freeglers and you comments will help others thinking about using our site.

Rated 5 out of 5 stars

I have found all the things needed it's…

I have found all the things needed it's easy to use and very safe.

December 1, 2021
Unprompted review
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Reply from Freegle

Thank you for your review John. Really glad you had success in your search for the items you needed and that you have become a member of the reuse community. :-)

Rated 5 out of 5 stars

A great organisation dedicated to a better option for our waste…

A great organisation dedicated to stopping 'stuff', anything, from being thrown away. Run on a local basis, with volunteers, it's very efficient and effective.

I've given away many things and received things too. Most recently gave away two 2.5ltr water containers bought by me to use the de-ionised water in my iron. I buy these several times a year and I've always hated throwing thesm away. Now I have someone who can reuse them for something. Less landfill and waste. Great result for the planet.

You'll find everything on there, from furniture to clothing. Please support and help save waste at the same time.

October 31, 2021
Unprompted review
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Reply from Freegle

Thank you for your review. We are glad we are helping you to be one of our reuse community and that you are making such good use of the site.

Rated 1 out of 5 stars

Disappointed

I find it very disappointing that people who respond to offers that you make can't even turn up on time or in fact if at all to collect items that you have donated for free.
There is also no facility to complain to those that operate this site.
Won't be using it again.

October 30, 2021
Unprompted review
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Reply from Freegle

Hi Lyn
We are sorry you have had a bad experience with Freegle. Sadly on occasions there are those members that don't turn up or let you know and we know how annoying this can be. It is something all sites that offer free stuff suffer from it seems. However you can mark those that do this with a "thumbs down" on their record and this can help others when deciding who to offer to. Also you can contact your group moderators with any problems.

It is sad if this has put you off completely from being part of the reuse community. Hopefully you might give us another go sometime :-)

Rated 1 out of 5 stars

awful moderators so fussy

awful interface, takes an age on slowe connections ,people say you can have arrange then pull out, tiny tiny thing moderators dont like they bin your whole post never tell you exactly what they dont like, just rude , think they get off on it ,I used a while ago and left as of all this, thought try again, but same moderators up own behind, so gave up, as other guy said easier to skip it, sad but true, I did 2 runs to tip, so much easier bish bash 1 hour all gone, freecycle, and freegle waste of time now, dont waste your time

October 27, 2021
Unprompted review
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Reply from Freegle

We are sorry you don't like us - but see you have problems with other reuse organisations and leave them exactly the same review too. It does take a little patience to rehome unwanted items and actually our volunteer moderators are always willing to help if you are having problems with the site. We still believe it is better to reuse stuff than just chuck it into landfill and luckily nearly all our members agree with us.

Rated 3 out of 5 stars

If it's GONE, why not REMOVE IT FROM SHOW.

Over half of the items on show (offered) have been "freegled", so why not simply remove them? OR at least offer the option (in settings) NOT to show them, as is the case on other sites, such as HUKD, where we are able to "filter out" expired deals.

I appreciate your reply BUT please consider what I said about a FILTER option, to enable "expired" offers to be hidden.

I personally didn't think we needed to be reminded of what we've essentially MISSED, when all we need to know about is what's on offer.

October 24, 2021
Unprompted review
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Reply from Freegle

Thanks for your comments Gary. Several others have also contacted us directly with similar comments/suggestions. We introduced this as we thought it might help others to see the wide range of items that can be freegled successfully. Unfortunately we are a bit of a victim of our own success and these have got in the way of those items still on offer. Therefore there is a change being made, which should take effect soon, to only show a proportion of items successfully freegled and only for one week. These will still show if you look for "All Items" but will not show at all if you select to look for "Offers Only". Hopefully this will make a better experience for you and other freeglers and we will keep it under review.

Rated 3 out of 5 stars

Mixed feelings really

Mixed feelings really. Worth a try but you have to be prepared to get messed around quite a lot. Many people don't seem to value what's free, and they don't bother to turn up as agreed or even reply to offers. Some make feeble excuses (an unbelievable number of grandmothers have died, thus preventing collection).
However, when it works well it's great, you meet some nice people and your stuff goes on to another home.

October 22, 2021
Unprompted review
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Reply from Freegle

Hi Liz, Thanks for your review. We are sorry you have been messed about with some collections. We hate "no shows" too! Can you mark those who don't turn up or respond to your reply with a "thumbs down" - this can help other members when choosing who to offer their items to in future.

Rated 4 out of 5 stars

I have used this site to pass on items…

I have used this site to pass on items that I would have in the past taken to the local tip. I have passed on numerous items. If you have anything that you no longer want or use, then use this site.

October 20, 2021
Unprompted review
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Reply from Freegle

Thank you for the Review. Really glad you have joined the reuse community rather than sending stuff to landfill. :-)

Rated 5 out of 5 stars

Worth getting

So easy to use and it is so good for the environment. Really worth using really recommend!

October 19, 2021
Unprompted review
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Reply from Freegle

Thank you for the review Brian and for being part of the reuse community. Don't forget to tell all your friends too!!

Rated 5 out of 5 stars

I love Freegle

Freegle is a brilliant way of not only de-cluttering but, as importantly, giving items a second chance and helping others.
You would be amazed what other people consider useful. I hate throwing things away, so this is a great system.
Also, you can pick up all sorts of useful things, at no monetary cost at all.
You only give out personal details, such as your address, once you have agreed a transaction with someone, so I do feel safe.

October 19, 2021
Unprompted review
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Reply from Freegle

Thanks for your review and for being part of the reuse community. Thanks also for mentioning that you feel safe using our site. This is something we take very seriously. :-)

Rated 5 out of 5 stars

Freegle and it's 'sibblings'

Freegle and it's 'sibblings', Trash Nothing & Freecycle have helped me over the years to declutter. More so this year when I downsized from a three bed + garage down to a much smaller place. Then was looking for smaller items to fit the flat & the app was very useful again! Thank you to all the organisers & to the local community pulling up together to help each other & to reduce waste!

October 16, 2021
Unprompted review
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Reply from Freegle

Thank you for your review Patricia. We can't speak for Trash Nothing or Freecycle but would expect they would join us in saying how pleased we all are that you are making good use of all the reuse sites.

Rated 5 out of 5 stars

I will freely admit I'm a hoarder

I will freely admit I'm a bit of a hoarder. I have stuff that I've kept for 20 years that may come in handy one day. When I was told about Freegle it made it possible for me to down-size my hoard, knowing that it would (probably) be useful to someone else.

All these sites have a couple of problems: - "No Shows" and "traders" (people who are getting stuff for nothing and selling it on eBay or at bootfairs0.

The former is being addressed by the Thumbs Up/Thumbs Down and the indication that a person is not responding to communications. It's not perfect, but after giving/receiving for a while, you get to know the signs.

The latter can be spotted from their response being nothing more than asking for it (e.g. "Is this still available?") - no reason why they want it. I tend to wait for at least 24hrs before deciding who gets something if there are multiple responses. Also, I don't put up the more desirable items, preferring to respond to a person who is asking for something specific.

I have been Freegling since 2011, and in that time have given away over 350 items (85% of offers I've made). On top of that I've given over 100 items in response to "Wanteds".
On the other hand, I've received just over 100 items.
I try to meet the people concerned and, for the most part, they are genuine. I get very few "no Shows", but anyone who does that never gets anything they ask for from me.

To sum up, Freegle has helped me reduce my "useful one day" mountain and probably helped some people along the way... What's not to like about that.

October 15, 2021
Unprompted review
Freegle logo

Reply from Freegle

Hi Andy, thanks for your review. Glad you have made such good use of Freegle and the hints you have given will be useful to others I am sure. Many thanks for beeing a part of our community.

Rated 5 out of 5 stars

Give and find items for free

Freegle is a fantastic place to give away items you no longer need, gives someone else the opportunity to use them and saves items going to landfill. Also take a look at the site while you’re there, you may find something that you’d like but never thought you could afford. I’ve done most of my back garden thanks to freegle, from rocks & seeds to gravel and decking. Plus helped less fortunate people with items I no longer needed. It’s great for the community and the environment.

October 14, 2021
Unprompted review
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Reply from Freegle

Thank you for your review Karen and for being a member of our community. Great to hear you are really making good use of our site and saving so much from landfill.

Rated 4 out of 5 stars

Good system!

I use the Sheffield group. It's easy to upload items I need to get rid of. The overall system seems to work well. I've passed on all sorts of things that I can no longer use: Beds/Bedding, excess light bulbs, children's clothes/toys, and a couple of non-working electrical items (which some people want for spare parts). I prefer using the web version (I'm a bit old-school!) , rather than the app, but both work well. It's good to have both options. Yes, there are a lot of responders who simply say "Is this available" and then never respond to anything after that. But I've learned only to open up discussion with a Freegler who gives a fuller response. I've not had many "no shows". I've also received some excellent items: an office chair, garden planters/pots, some stationery and packing. And doing the various exchanges I've occasionally had a lovely conversation with a complete stranger on the doorstep.

October 11, 2021
Unprompted review
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Reply from Freegle

Thanks for your review Sarah. Glad you haven't had too many problems with giving away your unwanted stuff and that you are able to make good use of stuff from other members. Welcome to the reuse community!

Rated 5 out of 5 stars

The planet is dying! Recycle Recycle Recycle!

Great service to both the planet and the community , however considering vast size of London, I think only a very small percentage of the population are aware of this fantastic community. Spread the word guys!
The planet is dying! Recycle Recycle Recycle!

October 11, 2021
Unprompted review
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Reply from Freegle

Thanks for the review Jederick and for being part of the reuse community. However - we have groups all over the country and not just London. Maybe as well as telling all your friends, you could download one of our posters from our website and put this up somewhere, with permission if necessary of course! :-)

Rated 5 out of 5 stars

Find it’s a great way to give away what…

Find it’s a great way to give away what you don’t want and know it’s not going to the tip / landfill
I love to Recycle
For the life of me it hurts to throw things away and I love this app it’s helping me to let go of items I no longer need 😉
Thank you to who ever came up with this idea 😜

October 11, 2021
Unprompted review
Freegle logo

Reply from Freegle

Thank you for your review Yolanda and we are really pleased you are enjoying using the App. We can't claim credit for coming up with the reuse idea but we love that so many are joining us to save useful stuff from just getting dumped into landfill.

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