Freegle Reviews 

165
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Awful awful awful..... People ask for stuff then don't reply, mess you about with pick up times 4 people who can't decide on a time today and yesterday,(about my peice of furniture) and want to do it... See more

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Rated 5 out of 5 stars

Freegle is a brilliant way of not only de-cluttering but, as importantly, giving items a second chance and helping others. You would be amazed what other people consider useful. I hate throwing th... See more

Company replied

Rated 5 out of 5 stars

Shame I can't rate Freegle higher than 5 stars. So far I've only given stuff away but I'm so glad it's all gone to good homes & will be used rather than sitting in my cupboards, wardrobes & garage. S... See more

Company replied

Rated 5 out of 5 stars

Brilliant service for putting together people who have with people who want. Instead of binning stuff you don't want, or buying stuff you do, try looking here. It's wonderful to know that your castoff... See more

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Written by the company

Give and get stuff for free - don't throw it away, give it away


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3.1

Average

TrustScore 3 out of 5

165 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(165)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Do someone a good turn and good karma will be with you

Great way of getting rid of things you don’t need anymore which are too good to be just thrown away. In my experience most things can be useful to someone and it’s a great feeling when something has gone to a good home for another life. Yes some people muck you about and don’t turn up but you get to know who they are and don’t respond to their requests next time.

February 17, 2021
Unprompted review
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Reply from Freegle

Thank you for using Freegle. Together we can all have an effect on promoting reuse and keeping stuff out of landfill.

We have only just started inviting reviews on Trustpilot so apologies for not responding to you earlier.

Rated 5 out of 5 stars

Nice and simple to offload things

I've used Freegle a few times over the last 6 months and found it quite useful to clear old bits out that a charity shop wouldn't take but seems too good for the skip.

Generally its been quite simple to communicate with the people picking up and most have turned up exactly when they said they would. Those that didn't mostly rearranged quickly.

February 16, 2021
Unprompted review
Freegle logo

Reply from Freegle

Thank you for using Freegle and we are glad you have had a good experience. Together we can all have an effect on promoting reuse and keeping stuff out of landfill.

We have only just started inviting reviews on Trustpilot so apologies for not responding to you earlier.

Rated 3 out of 5 stars

A very mixed bag

Like Freecycle, it's pot luck whether you get an honest person in need or a dishonest reseller who pretends they are "in desperate need of this for my daughter" or that they "could really use this in my spare room" and so on. And then you list something completely different two weeks later and the same people get in touch with the same reasons. Oh, your little daughter needed a powertool AND a large microphone stand did she? Then you get the ones calling themselves 'SnugglySue' or 'Babycakes' and then some hairy geezer the size of a mountain turns up.

Half the time you'll get no-shows. When you ask them if they're still coming they'll say "Oh yeah sorry I was at work, can I come tomorrow instead" and then they won't turn up again, and both times they won't bother letting you know first.

It's best not to think about the kind of people collecting, and instead think of Freegle as a sort free collection and disposal service. Obviously try to avoid giving to the scammers and liars, but when your stuff has been collected just feel pleased that you didn't have to bother taking it to the dump. It's nice when you do get a genuinely thankful person but sadly in my experience this is not the majority of the time.

October 28, 2020
Unprompted review
Freegle logo

Reply from Freegle

We have only just started inviting reviews on Trustpilot so apologies for not responding to you earlier.

We are sorry that you have had a mixed response from those using Freegle and responding to your offers. Sadly there are those who ask for stuff immediately and then realise they either don't have room for it, don't really want it or cannot transport it. Our only advice generally is to wait a little while for others to have the chance to respond before you choose one to give your item to. If you click on their names it will give often give you an indication of how far they are away from you too.

If you do have a bad experience with anyone, then don't forget to click the "thumbs down" sign - this helps to warn others that maybe this person is not so reliable. Of course anyone who collects when they say they will can be given a "thumbs up" too.

I hope your future experience of using Freegle will be more favourable - together we can all have an effect on promoting reuse and keeping stuff out of landfill.

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