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Imaginatal Reviews 

689
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 395 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, accommodating, and making them feel at ease during their visits. Many highlight the professionalism and compassion of the sonographers, who thoroughly explained procedures and ensured a comfortable experience. The service is often described as amazing, with many appreciating the unhurried approach and the clear, detailed explanations provided during scans. Reviewers also frequently mention the convenient location and the clean, calming environment of the clinics, contributing to a positive overall user experience. However, some customers also noted difficulties in obtaining clear scan images, with instances where images were not always achievable despite efforts.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their kindness, welcoming... See more

Service

People report positive experiences with service, often highlighting the thoroughness and detailed... See more

User experience

Reviewers consistently express satisfaction with their user experience, often describing it as fantastic,... See more

Product

Reviewers highlight ambiguous aspects of the product, with many customers expressing satisfaction with the 4D... See more

Location

Consumers find the location to be positive, highlighting its good availability and central placement in areas... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly the best experience ever. I went to this appointment with little to no hope. My anxiety was extremely bad because of previous concerns I had. The staff there are so welcoming and accommodatin... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous experience. The clinic is very relaxing when you walk in. I was an anxious wreck before my early assurance scan and i was just made to feel at such peace. The lovely sonographer to... See more

Company replied

Rated 5 out of 5 stars

“I had an early pregnancy scan at Imaginatal and was very impressed. Booking was quick and straightforward, and I was able to get an appointment on same day . The clinic was easy to find and had a ca... See more

Company replied

Rated 5 out of 5 stars

Easy to book Friendly welcoming staff. Sonogrpaher thorough, explained everything in detail and did the best to get good photos. Lots of photos to choose from after with plenty of time to look thro... See more

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. X-ray Lab

Written by the company

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Written by the company

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Contact info

Promotion box for Imaginatal

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!

4.8

Excellent

TrustScore 5 out of 5

689 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(689)

369 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Receptionists were very chatty and polite , helpful made us feel welcome.
The sonographer was also amazing she took her time to check baby’s health. She also told us what every part was as she was going along. Lovely chatty and bubbly. Would highly recommend. Definitely will be going back for a wellbeing check

August 6, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you so much for such a thoughtful review! We’re delighted that you felt at home from the moment you arrived and enjoyed the friendly atmosphere created by our team. It’s especially lovely to hear how much you appreciated the care and attention during your scan, with everything talked through as your baby was checked. We’ll be very happy to welcome you back for your wellbeing scan!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Top staff, top place

Had a couple of ultrasounds on here, and I was impressed how friendly and professional all the staff are and how nice is the consultation room!! Also they have competitive prices, so highly recommended. Thank you very much!

August 6, 2026
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Reply from Imaginatal

Hi,

Thank you so much for your wonderful recommendation! We’re delighted that your visits have left such a positive impression and that you’ve felt comfortable and well looked after by our team each time. It’s also great to hear you enjoyed the consultation space and found our services good value. We really appreciate your continued support!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Perfect Service

Easy to book, just a two day wait, thorough abdominal scan with findings clearly explained. Put my mind at rest. Thank you!

August 4, 2026
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Reply from Imaginatal

Hi,

Thank you for your lovely feedback! We’re so pleased you were able to arrange your appointment quickly and that the scan gave you the clarity and reassurance you needed. It’s wonderful to hear everything was explained clearly and that you left feeling more at ease.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

I would 100% recommend.

I would 100% recommend.
Very friendly staff and very quick to be seen, within 5 minutes of arrival I was taken in for the scan, everything was explained throughout the process and they were very thorough with capturing everything. Also great price. Thank you.

August 4, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you so much for your fantastic feedback! We’re delighted that your visit was smooth and efficient from the moment you arrived. It’s especially lovely to hear that you felt well informed throughout your scan and appreciated the attention to detail from our team. Thank you for choosing us and for recommending Imaginatal!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

seamless experience

easy booking, professional staff, calm atmosphere

August 3, 2026
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Reply from Imaginatal

Hi,

Thank you for your kind feedback! We’re so pleased everything felt straightforward from arranging your appointment through to your visit. It’s lovely to know our team and relaxing clinic environment helped make the experience a positive one.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Excellent

Excellent service overall. Had a scan and NIPT on the same day, and the staff were so lovely and thorough with everything. Received the results within 2 weeks. Thank you again Imaginatal for this wonderful service.

June 1, 2026
Unprompted review
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you so much for your wonderful feedback! We’re so pleased your scan and NIPT appointment went smoothly and that you felt well cared for throughout. Knowing our team made the process clear and comfortable means a great deal to us, and we’re glad your results reached you promptly. Thank you for choosing Imaginatal!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

We had the most lovely and reassuring…

We had the most lovely and reassuring scan here. The rooms are beautiful and the whole team is the kindest you could imagine. The sonographer explained everything and answered all of our questions.

August 3, 2026
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Reply from Imaginatal

Hi,

Thank you so much for sharing your experience! We’re delighted that you felt reassured and cared for throughout your appointment. It’s wonderful to know our sonographer gave you the time to talk through everything clearly and answer all your questions. We’re also so pleased you enjoyed the clinic surroundings and felt comfortable with our team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Such a warm welcoming environment

Such a warm welcoming environment, the sonographer took her time and was patient to get the gender, it was a really lovely feel there! X

August 3, 2026
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Reply from Imaginatal

Hi,

Thank you so much for your lovely feedback! We’re delighted that you felt comfortable and well looked after throughout your visit. It’s wonderful to hear that our sonographer gave you plenty of time and care to make such an exciting moment extra special. Wishing you all the very best for the rest of your pregnancy! X

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your wonderful feedback. We’re delighted that every member of our team helped make your visit such a positive experience. Your kind words mean a great deal to us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Thank you so much 🙏

Thank you so much for giving me some clarification on what I have been going through symptom wise after months of my doctor dismissing the signs, if I hadn’t of come to you I would never of known and the doctors wouldn’t of realised how serious it can be / is. I am now on the right path to getting some urgent help with my ovarian issues, everyone was so lovely, respectful and understanding, I will definitely be coming back for check ups in the near future, thank you so much again 🙏

July 24, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for sharing such a heartfelt review. We’re incredibly pleased that your visit helped provide the answers you needed and supported you in taking the next steps towards appropriate care. Knowing that our team treated you with compassion, dignity and understanding means so much to us. We wish you all the very best with your ongoing treatment and will be here to support you whenever you need us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Excellent establishment

Excellent establishment. Clean bright reception area, with very pleasant staff.
My appointment was undertaken in a timely & precise way. The delightful lady who undertook my ultrasound was very polite, communicative, informative, knowledgeable & thorough. Results are checked & will be with me tomorrow (great being my scan was undertook on a Sunda). I have no hesitation in recommending Imaginatal and if & when required again they would be my first choice.

July 26, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for such a thoughtful review. We’re delighted that your visit felt smooth and reassuring from the moment you arrived, and that our sonographer’s care and clear explanations made such a positive impression. It’s also wonderful to hear that the Sunday appointment and prompt report turnaround were so helpful. Your recommendation and trust in choosing us again mean a great deal to the whole team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Really lovely staff

Really lovely staff! Baby was not cooperative, so was booked a free re-scan for a weeks time! Very happy.

July 26, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your kind review! We’re delighted our team took such good care of you and arranged another opportunity to capture those special images. We look forward to welcoming you back next week and hope your little one is feeling more camera-ready!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Amazing

Absolutely amazing loved it made it very special

July 26, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your wonderful feedback! We’re so happy our team helped create such a memorable and meaningful moment for you.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your kind feedback! We’re delighted you were pleased with your appointment and the care provided by our team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Really comfortable environment

Really comfortable environment, lovely staff and scan was detailed well on large screen

July 24, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for sharing your feedback! We’re delighted that you felt at ease throughout your visit and that our team made you feel well looked after.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great experience

Great experience, thank you!

July 16, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your lovely feedback! We’re so pleased you enjoyed your visit and truly appreciate you taking the time to share it.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Consistently excellent experience

We’ve had multiple scans at Imaginatal in Gloucester and each time we’ve had a fantastic experience. The receptionists are always very welcoming and accommodating. We also booked a 4D scan and found it very amusing that our little boy had his hands persistently covering his face, so they booked us for a further 2 tries free of charge. The sonographer Ameena was amazing in both proficiency and bed side manner - a real star. I cannot recommend this company enough

July 21, 2026
Unprompted review
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Reply from Imaginatal

Hi,

Thank you for continuing to choose our Gloucester clinic. We’re delighted that every visit has been so enjoyable and that the team arranged extra appointments to help capture those special 4D images of your camera-shy little boy! We’ll be sure to share your wonderful comments with Ameena, who will be thrilled to know how much her expertise and caring approach meant to you.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Highly recommend

Easy to book
Friendly welcoming staff. Sonogrpaher thorough, explained everything in detail and did the best to get good photos. Lots of photos to choose from after with plenty of time to look through them all.
Would definitely recommend

July 19, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your thoughtful review! We’re delighted that arranging your appointment was straightforward and that the team made you feel at ease from the moment you arrived. It’s wonderful to know the sonographer took such care throughout and gave you plenty of time to select your favourite images. We truly appreciate your recommendation!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Absolutely wonderful experience

Absolutely wonderful experience. Amazing staff so polite and friendly. Really calming experience when being scanned. I purchased the luxe 4d scan package and thought it was brilliant with everything I received within the package. Would highly recommend.

July 11, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your wonderful feedback! We’re delighted that the team helped you feel comfortable and at ease throughout your visit. It’s also lovely to know you were so pleased with the Luxe 4D package and the special keepsakes included. We truly appreciate your recommendation and hope you treasure the memories from your scan.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Made to feel very welcome and my…

Made to feel very welcome and my daughter was given good details of her scan she really enjoyed the whole experience.

July 18, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for sharing this with us! We’re delighted that your daughter felt comfortable, well informed and able to enjoy such a special visit. It’s wonderful to know our team helped make the experience so positive for you both.

Best wishes,
Imaginatal Team

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