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Imaginatal - Gloucester Reviews 80

TrustScore 4.5 out of 5

4.7

The White House, Hempsted Lane, GL2 5JA Gloucester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. Gave me a same day appointment, even getting the full report and images back to me that evening in time for an appointment with my health care provider the next morning. Very friend... See more

Company replied

Rated 5 out of 5 stars

Staff were lovely. So friendly, welcoming and really made me feel relaxed when having my scans. The Sonographer explained everything she saw to me and the report came back very quickly. Thank you.

Company replied

Rated 5 out of 5 stars

Absolutely amazing experience! The sonographer was so lovely and reassuring. The staff was so welcoming and friendly. Spent time getting a lovely clear picture of our baby boy. Couldn’t recommend enou... See more

Company replied

Rated 5 out of 5 stars

What a beautiful experience my husband, our three daughters, and I had at Imaginatal! The lady who scanned me was absolutely amazing — so kind and thoughtful, and she truly made the experience extra... See more

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. X-ray Lab

Written by the company

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Written by the company

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Contact info

  • The White House, Hempsted Lane, GL2 5JA, Gloucester, United Kingdom

  • 8006404299
Promotion box for Imaginatal - Gloucester

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very friendly and kind staff

Everyone was very friendly and kind.
The team never made us feel rushed and we had the most magical experience.
Thank you.

February 14, 2026
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Reply from Imaginatal - Gloucester

Hi

Thank you so much for your lovely review. We’re so pleased you felt genuinely cared for and that you had time to enjoy every moment without any pressure — that’s exactly how it should feel. Knowing your visit felt “magical” means the world to us.

We’ll be sure to share your kind words with the whole team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

A really lovely experience

A really lovely experience, it took not one, but three scans for the to be able to find gender (baby didn’t want to tell us!) and every time they remained so positive and hopeful for us. A lovely warm experience.

February 14, 2026
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Reply from Imaginatal - Gloucester

Hi

Thank you so much for sharing this! Babies really do like to keep us guessing sometimes — but we’re so glad you felt supported and uplifted throughout all three visits. It means a lot to hear that our team’s encouragement helped keep the experience warm and reassuring, even with a little extra patience needed.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service . Very reassuring and informative. Staff were very caring and professional .

February 6, 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you for your wonderful review. We’re so pleased you felt reassured and well looked after during your visit. It’s really important to us that everything is explained clearly and that you feel supported from start to finish, so your kind words about our team mean a lot.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for taking the time to leave us a 5-star review. We’re really pleased you had a positive experience with us

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Felt so at ease the minute I walked…

Felt so at ease the minute I walked through the door. Reception area nice & inviting, and gives off a very relaxed calm vibe. We went for the earlier scan package £104, which included 1 print out and then the rest get sent to you via email. So happy I have these to keep. Will definitely be back for a follow up scan.

January 4, 2026
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Reply from Imaginatal - Gloucester

Hello ,

Thank you so much for your kind review — we’re really pleased you felt comfortable from the moment you arrived.

It’s lovely to hear you enjoyed the Early Scan package and that you’re happy with the keepsakes from your appointment — those photos and videos are such special memories to look back on. We can’t wait to welcome you back for your follow-up scan when the time comes.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

The sonographer was really kind and…

The sonographer was really kind and patient, explained everything and the whole experience was 5*, I had a warm welcome at reception and a nice package to leave with at the end which was well equipped and thoughtful just makes the extra difference.

January 2, 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for such a lovely review. We’re really happy to hear you felt cared for throughout your visit — from the friendly welcome at reception to the scan itself being explained clearly and calmly. And we’re glad the little leaving package added that extra special touch for you too. Wishing you all the very best on the rest of your journey!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Excellent service sonographer and the…

Excellent service sonographer and the receptionist was amazing

January 2, 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your 5-star review! We’re delighted to hear you felt so well looked after. We’ll be sure to pass your lovely feedback on to the team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Very happy & would recommend

Lovely staff, very knowledgeable scanner too. All super clean and relaxed, really nice vibe. Happy with how appointment went overall & would recommend to anyone who was looking to have a 4D scan done.

December 20, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you for sharing your feedback. We’re really happy to hear you enjoyed the calm atmosphere and that our team made you feel comfortable from start to finish. It’s great to know you felt confident in the scan and loved the overall feel of the clinic. Thanks as well for recommending us for 4D scans — it truly means a lot.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

10/10 experience!

I was extremely nervous about our early scan but as soon as you walk in to Imaginatal, you feel very welcome and at ease. The staff are very friendly and the sonographer was so kind and calming. Me and my partner was very happy with the service and would highly recommend! 😊

December 18, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you for sharing your experience with us. It means a lot to hear that you and your partner felt supported from the moment you arrived. We’ll be sure to pass your lovely words on to the team and your sonographer

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Scan booked for my daughter

Booked a scan for my daughter as she was worried something wasn't right and she hadn't heard the heart beat. The staff were so friendly and helpful couldn't have asked anymore. Thank you so much for putting my daughter at her ease and calming her fears. I phoned to book an appointment and got the same day.

December 5, 2025
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Reply from Imaginatal - Gloucester

Hi

Thank you for your lovely review. We’re really glad we could see your daughter so quickly and help ease her worries — that peace of mind can mean everything in those moments. It’s lovely to hear our team helped her feel comfortable and supported throughout the appointment.

Please pass on our best to your daughter, and if you ever need us again, we’ll always do our best to help.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

The staff were so friendly and…

The staff were so friendly and welcoming and the scan was perfect. We couldn't have asked for a better experience

December 6, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your lovely review! We’re thrilled to hear that everything went perfectly and that our friendly team helped make your visit such a positive and memorable one.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Incredible

The amazing welcome we received from everyone. Very comfortable and amazing experience. In depth and comforting experience. Amazing!

November 29, 2025
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Reply from Imaginatal - Gloucester

Hi

Thank you for your kind review! We’re so glad to hear that you felt genuinely welcomed from the moment you arrived and that your time with us was both detailed and reassuring. Creating a comfortable, memorable experience is exactly what we strive for.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Professional, kind & wonderful

I came to Imaginatal for an emergency scan, as I had some complications at 14 weeks. Although I was absolutely petrified something was wrong, the staff put me at ease and made me feel calm.
Walking into the scan room was wonderful, a big room with 2 very comfortable sofas for family and 2 huge screens.
I’ve had a few scans since being pregnant, but I cannot compare this experience to others.
Absolutely wonderful staff and professionals. Would 100% return for further scans

October 30, 2025
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Reply from Imaginatal - Gloucester

Hi,
Thank you so much for your heartfelt review. We’re really glad our team could support you during such a worrying moment and help you feel calm and reassured. It’s wonderful to hear that you felt comfortable in the scan room and had such a positive experience with us. We truly appreciate your trust and would be honoured to welcome you back for any future scans.
Kind regards,
Imaginatal Team

Rated 5 out of 5 stars

Amazing experience in here

Amazing experience in here

October 23, 2025
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Reply from Imaginatal - Gloucester

Hi,
Thank you so much for your kind words! We’re so happy to hear you had an amazing experience with us.
Kind regards,
Imaginatal Team

Rated 5 out of 5 stars

Lovely service

Super friendly, super swift service that put my daughters mind at rest - thank you 💕

October 19, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your lovely review! We’re so pleased to hear that your visit was a positive and reassuring experience for your daughter!

Kind regards,
Imaginatal Team

Rated 5 out of 5 stars

Early reassurance scan experience

What a fantastic experience this was earlier today, after a miscarriage earlier in the year and feeling very nervous and overwhelmed, everyone made us feel really comfortable and reassured every step of the way! Thank you so much, we look forward to seeing you for other scans as the pregnancy goes on!

October 5, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your beautiful review. We’re truly touched to hear that our team helped you feel comfortable and reassured during such an emotional time. It means a lot to know we could bring you some peace of mind and make the experience a positive one. We’re so pleased everything went well and look forward to welcoming you back for future scans as your pregnancy progresses.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

In really quickly

In really quickly, confirmed everything I needed!

September 27, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you for your lovely review! We’re so glad we could get you seen quickly and provide the reassurance you needed. We really appreciate your kind words and hope to welcome you back again.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

100000% recommend!!

Came in for a 4D scan and was absolutely amazed, the staff are so so lovely and its absolutely spotless, not to mention so so clean!

During my scan i felt very light headed and the lady scanning me let me take my time even though my scan was 20 minutes long and she even let me listen to my sons heartbeat again to make me feel better!

I was also gifted a free mam bottle and dummy, a voucher and a lovely leaflet for mums with my photos!!

The staff are absolutely amazing and i will 100% be coming back for my next baby ☺️

September 23, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your amazing review! We’re overjoyed to hear your 4D scan was such a special experience and that our team made you feel cared for and supported throughout. It’s lovely to know the little touches, from taking extra time to reassure you to sending you home with keepsakes, made your visit even more memorable. We’re so glad you felt comfortable and well looked after, and we can’t wait to welcome you back in the future.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Staff were all welcoming and friendly

Staff were all welcoming and friendly. Scan its self was a beautiful experience.

September 27, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you for your lovely review! We’re so pleased to hear you felt welcomed by our friendly team and that your scan was such a beautiful experience. It means a lot to us to be part of such special moments.

Best wishes,
Imaginatal Team

Rated 4 out of 5 stars

Lovely

We got the gender scan £94 package. The scan went well but was not sent home with the confetti canon so the eldest was upset. I would just say double check that you get what you’ve paid for . But the people were lovely.

September 20, 2025
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Reply from Imaginatal - Gloucester

Hi,

Thank you for your feedback and for choosing us for your gender scan. We’re glad to hear you found our team lovely and that the scan itself went well. We’re so sorry to learn the confetti cannon was missed from your gift bag, we completely understand how disappointing that must have been, especially for your eldest.

Please contact us directly so we can resolve the issue of your missing item.

We really appreciate your understanding and hope to welcome you back for an even smoother experience in the future.

Best wishes,
Imaginatal Team

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