I bought a journal and the image does not reflect the item which I received! I returned it to the address on the invoice the very day I got it as I was very disappointed. Initially there was no comm... See more
Company replied
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See what reviewers are saying
Excellent service. Received items very quickly. Well packaged and of the highest quality. Have bought from Leah before and definitely will again. Have now discovered Imagine DIY Facebook page and You... See more
Excellent customer service. Fast delivery. Product was great qualify & finished my wedding invites off perfectly. I have to say as well, when I received the package I was very impressed at the effort... See more
The handmade paper I bought was simply not of merchantable quality, torn edges and more like egg carton. The seller agreed to refund me if I sent it back. Trustingly I posted it back, but never rece... See more
Company replied
Company details
Written by the company
At Imagine DIY we specialise in wholesale DIY wedding stationery and invitations, card making and craft supplies.
Contact info
Newgale House, SA62 6NP, Haverfordwest, United States
- 01437 721511
- enquiries@imaginediy.co.uk
- imaginediy.co.uk
3.4
Average
957 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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People also looked at
Amazing quality products
Amazing quality products
Extremely friendly and helpful customer service
Very Happy 😃
May 23, 2023
My experience with imagine DIY has been…
My experience with imagine DIY has been amazing from the first order to the last. Their customer service is great and the products they supply are great amazing for wedding invites.
May 7, 2023
Unprompted review
My experience was very good
My experience was very good l am very pleased with my purchase and when all family members have seen my purchase l will be placing a order for my daughter her wedding is not till Dec 2024 but e
We have found buying now is less expensive and your items are of very good quality thank you for all your help look forward to dealing with you in the future
April 25, 2023
Answered my queries promptly and…
Answered my queries promptly and efficiently - so, thank you!
April 23, 2023
My final invitations look amazing and…
My final invitations look amazing and everyone has complemented them
March 26, 2023
Fabulous as always
March 26, 2023
Love their "stuff" and not too long to…
Love their "stuff" and not too long to wait for its arrival
March 23, 2023
Packaged beautifully
Packaged beautifully, earlier than expected delivery will definitely use again.
February 24, 2023
I rely on this company so much for high…
I rely on this company so much for high quality materials and I always receive great customer service and fast deliveries.
February 25, 2023
Brilliant company!
When my parcel arrived, I was missing some wax beads however after I emailed them, it was swiftly picked up and addressed and I had the outstanding beads delivered the next day. Fab products, really impressed.
January 6, 2023
Unprompted review
This is my second order for your…
This is my second order for your beautiful vellum imprinted paper. The quality is superb and the design choices are gorgeous. I will continue to order from you exclusively.
February 2, 2023
Reply from Imagine DIY
Thank you Susan
We really appreciate your review, and are glad you like our products.
Kind Regards
Leah
Imagine DIY
Great company to deal with
February 2, 2023
Alway happy with this company
Alway happy with this company, fantastic people fantastic service. Will always buy from them.
January 9, 2023
Reply from Imagine DIY
Thank you Khyati We really appreciate your review.
Happy buyer
Good quality product, just as described .
Only lost a star throught cost of postage.
January 6, 2023
Reply from Imagine DIY
Thank you for your review. We really appreciate it. Whilst we try to keep our prices as low as possible this does mean that we are unable to absorb the cost of postage in our prices. We only ever charge the actual cost of posting an item.
Super fast delivery! Everything Perfect!
Super fast delivery!! Perfect item. Perfect packaging! I defiantly 100% would recommend this product and company.
December 20, 2022
Unprompted review
Reply from Imagine DIY
Thank you Lauren.
GOOD QUALITY, WELL DELIVERED
It's the second time that I buy from this company and I'm very happy with the quality of the papers. I have ordered A1 handmade paper, A4 and coloured A5.
December 2, 2022
lovely snowflake gems...perfect !
lovely snowflake gems to jazz up my shoes for Xmas!
December 2, 2022
Found their page by pure accident by…
Found their page by oure accident by hunting some ribbon.
Made a small order and I have to say the ribbon colors match to the colours advertised. The ribbons are soft and easy to work with . My order was well packed and I will be ordering more for sure . Just the delivery was tad slow but that was due to RM strikes.
November 28, 2022
Unprompted review
I was so pleased with my order
I was so pleased with my order, I ordered the large diamante snowflake they are absolutely gorgeous, the delivery was very fast, and they where wrapped beautifully, I will deffo be ordering from here again.Great company.
October 28, 2022
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