Imelda's Shoes Reviews 194

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Awesome independent business, that was showing creativity during the pandemic. Loved the shop window with shoes numbered so you could easily order online. Shoes arrived fast and my wife was made up w... See more

Rated 1 out of 5 stars

Absolutely disgraceful treatment , sold me shearling sandals and when I got home they were different colours ( the fur ) one white one cream cost £130 . As I bought on holiday they basically said no r... See more

Rated 5 out of 5 stars

Despite not having my preferred colour available & the fit sadly not being suitable in the end (which is such a shame as I really love the Isleen softinos) Imeldas provided an excellent, helpful &... See more

Rated 5 out of 5 stars

I was amazed how smoothly and quickly everything worked, as I’ve never bough using Shop before. Imelda’s is my absolute favourite shoe shop and it felt good to be able to give my custom during Lockdo... See more

Company details

  1. Shoe Store

Information provided by various external sources

Imelda's Shoe Boutique is a unique footwear shop set in the the 'Lanes' of Norwich, Norfolk. The 'Norwich Lanes' are a quirky and fashionable part of the city and Imelda's sits perfectly in this location.


Contact info

4.0

Great

TrustScore 4 out of 5

194 reviews

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Asks customers to review

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4.0

All reviews

(194)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Festival Ready!

Fantastic service, I rang the shop to ask about the fit of the boots I was interested in, they could not have been more helpful. Boots ordered, boots received, now festival ready!

June 13, 2023
Rated 5 out of 5 stars

Trustable seller

Browsing online searching for these shoes that I wanted and Imelda's were the only ones that shipped overseas which looked legit at the same time. It was easy going through the online sale and payment transaction. Everything was very clear cut. The box came dented and slightly torn. However it does not bother me.

January 25, 2023
Rated 5 out of 5 stars

Great shoes

Great shoes, just as pictured, well packaged delivery.
Looking forward to wearing them on my wedding day.

January 8, 2023

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