imenlength.com Reviews 

50
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were somewhat happy with their experience overall. Customers often appreciate the cute items and find that products match the descriptions provided on the site. Many buyers also mention that orders arrive safely with helpful tracking details to follow the shipment process easily. However, some customers also noted issues with product quality and felt the materials used were quite cheap. Others experienced significant shipping delays or found that items took nearly a month to finally arrive at their homes. A few people additionally mentioned receiving items that were broken or different from what was shown in the pictures.

What people talk about most

Product

People report ambiguous experiences with product quality and descriptions. While many customers expressed... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Many consumers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise fast... See more

Quality

Users describe ambiguous interactions with quality, expressing a wide range of differing experiences. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The strong thread; love the needles. Love the entire kit. I thought I was going to also receive the sewing basket. Initially I was disappointed, but having the 'sensible sewing kit' has been an excell... See more

Rated 4 out of 5 stars

Thank you for my order which arrived a couple of days ago. I know it’s a long way from the USA to Australia but I found it frustrating that it took almost a month for my order to arrive. When... See more

Rated 4 out of 5 stars

Haven’t got to use the needles yet but they look great

Rated 4 out of 5 stars

I love the stickers. A few of them came bent and ripped though. But overall, im happy with my purchase. Thank you!


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3.4

Average

TrustScore 3.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(50)

50 reviews in the last 12 months

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Rated 4 out of 5 stars

You bute sewing kit

The strong thread; love the needles. Love the entire kit. I thought I was going to also receive the sewing basket. Initially I was disappointed, but having the 'sensible sewing kit' has been an excellent purchase - including the 'easy to thread' needles/device. Thank you.

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Kept me informed about my order. Apologised for any delays. Arrived earlier than expected. Does what it claims!

September 7, 2026
Unprompted review
Rated 1 out of 5 stars

Completely a scam website

Completely a scam website. Stated to receive order in 3-7 days from "local" US location. When I got tracking, it stated it shipped from Denmark, however once real tracking was received? It came from China. Then, used fake US Postage as shown in the tracking, and finally the package never made it to me. When confronted, they stated that it did, and they "spoke with the postmaster", no they didn't because I had to go in person to find out what was going on, and their fake postage didn't even have my name or address correct on it.

September 8, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Robert,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@imenlength.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

Christian Jesus.....

I was happy to receive my order of the Christian Jesus Swing. I ordered two one for myself and one for a friend. One of the swings brackets were broke so were unable to hang the swing. I sent an email and hoping that you will send replacement brackets. The delivery was fast and love the Christian Jesus. Hoping for the replacement. Thanks

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

The Jesus in the Swing was very pretty

The Jesus in the Swing was very pretty; so I ordered it. When it came, it was broken & of very poor material Can not reach them in anyway.

August 1, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Ruth Rackley,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@imenlength.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

The order took longer to receive than I…

The order took longer to receive than I anticipated and I missed the occasion that I had bought the item for.
Also one (1) of the four items was damaged and i'm unable to assemble it ?? Separate email sent regarding this.

August 26, 2026
Unprompted review
Rated 3 out of 5 stars

Your picture made it look bigger that…

Your picture made it look bigger that what it really is. Be truthful about your product and I also think your pricing was way too much. This is very cheap cheap wood you all are making this sounds like it is of great quality. It is not. I ordered 2 of this and was very disappointed. One of them was missing a piece so that makes it useless. This is false advertising. If you care about your customers you would refund my money. Not a true fan of this product at all. Will never purchase anything else from your company.

August 22, 2026
Unprompted review
Rated 1 out of 5 stars

Company is a complete scam

Company is a complete scam. Over the course of 1 month, they lied multiple times about my order, and gave me 3 different tracking numbers. And when I requested a refund they just ignore me and never respond.

August 21, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 5 out of 5 stars

I got the package

I got the package, it took time, I thought it was going to be faster. I had use the product for two days now. And it had made a significant difference. Thank you!!!

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

imenlength.com is a scam

The item, a lock pick, never arrived. They provide fake tracking details though, claiming it was delivered. They don't respond to emails. Basically a scam.

August 5, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 1 out of 5 stars

I believe I ordered 2x gravpicks

I believe I ordered 2x gravpicks. What I received was a single poorly made knock off plastic and soft alloy toy. I do a better job at picking locks with my homemade picks than the rubbish I received.

August 16, 2026
Unprompted review
imenlength.com logo

Reply from imenlength.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@imenlength.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

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