Immigration Trust Reviews 242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and genuine care, highlighting their helpfulness and supportive approach throughout complex processes. Many people found the customer service exceptional, appreciating the clear communication, quick responses, and detailed guidance provided at every step. Consumers frequently describe the service as efficient and stress-free, leading to positive outcomes and successful visa applications. While the overall user experience is positive, some people noted occasional minor communication difficulties. However, even in these instances, the process was still described as smooth, professional, and ultimately successful, indicating that any issues were effectively resolved.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the clear, efficient, and professional... See more

Response time

Customers consistently report positive experiences with response times. Reviewers frequently highlight the... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers praise the clear, well-organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

More recently, after my daughter received a new passport, we needed to get her New Zealand visa updated to match. Once again, Mr. Park stepped in and handled the process with efficiency and care. W... See more

Rated 5 out of 5 stars

Immigration Trust was recommended by my fiancée, and I can honestly say I’m glad she found them. I didn’t really know what to expect with the visitor visa process, but they took all the stress out... See more

Rated 5 out of 5 stars

thanks Simon and the team for the support and assistance with my Permanent residency application.i would again want to state that your professionalism and dedication to help in preparation and submi... See more

Rated 5 out of 5 stars

We’d been through it all — visa after visa getting declined, countless lawyers and advisors telling us there was nothing more they could do. We felt hopeless, tired, and honestly ready to give u... See more


Company details

  1. Immigration Attorney
  2. Immigration and Naturalization Service

Written by the company

We are immigration law experts who specialise in Immigration Law in New Zealand. ​Immigration law is the only subject we focus on & specialize in.​ We have the expertise to guide, represent, and support you achieving your immigration goals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

Would Highly Suggest Immigration Trust For Peace Of Mind

I am from Philippines and would highly suggest Immigration Trust. We applied for resident visa and we're confident that our immigration application will be processed immediately and we know we're in good hands. Our advisor (Simon) is also very responsive and professional too. Good value for your money!

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

During this uncertain times

During this uncertain times, it's hard to miss the opportunity for visa application to be rejected and choosing Immigration Trust is the best decision we've made. In just few months of contacting them our Residence Visa was approved smoothly. Thank you very much for the assistance Immigration Trust team!

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

My son Tarun Vardhan lost his Student…

My son Tarun Vardhan lost his Student Visa in Apr 21due to our oversight of passport validity. His Pilot Training came to a halt. After so much of thought, we approached Mr. Simon of Immigration Trust.

With Mr. Simon's guidance and relentless support,Tarun got back his Student visa within 4 weeks.

Through out our interaction with Mr. Simon, things went real smooth and flawless.

I strongly recommend Immigration Trust for your Immigration issues.

Sankara Rao Seetala
Hyderabad - India

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great Value and Excellent Customer service

Approaching Immigration Trust for my student visa case is the best decision that I took. Over a month ago, due to oversight, I lost my students visa and my education got halted abruptly . Before approaching Simon I contacted other private immigration adviser. My call was picked up by the receptionist and I explained her my situation , I was told that my information was passed on to their immigration lawyer and they will contact me back in a couple of hours but I never received any reply from them till date.

After checking out positive reviews about Immigration Trust online, I first had a phone consultation with Mr. Simon. He heard everything I had to say and he gave me the support and confidence that I will get my visa back and as promised I got my visa in 2 weeks time.

The reason why I refer other's to immigration trust are as follows:

Online service: Excellent online service which enabled me to upload all the documents simon asked me for. All communication regarding my visa documentation has happened through their online portal. With their online service, it is easy to work with them from anywhere you live in the country.

Responsiveness: My queries regarding any documentation was immediately answered. Any doubts I had regarding any paperwork was properly explained and guided.

Professional : After Working along with simon on my case, I can say that he will put his best work on any case he deals with. He made sure that all documents I provided holds a really strong case and there shouldn't be any reason why the NZ immigration should deny me a visa.

Time efficient: There were a number of documents i submitted to simon through their online portal and he managed to submit my student visa application to the Immigration in just 1 and a half day time. I received updates from him sometimes at night at around 9pm regarding my case update.

Great value and excellent customer service:  The service they gave me was more than what I expected. I felt like I was given the priority at all times. Sometimes the NZ immigration could be confusing and tough and getting this visa would have been extremely tough for me if I had done the work all by myself.

Simon himself being an immigrant like me understood the gravity of my situation and helped me through. An heartfelt Thank you to Mr. Simon and his team for their excellent service. I would definitely recommend Immigration trust for anyone with their visa related issues

May 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent results with this firm

Excellent results with this firm! An overall good experience. I was instructed clearly what to do, my questions were answered quickly in a very detailed format, and I was granted the visa I needed. I never felt stressed knowing the work was in Simon Park's hands. Would definitely hire again.

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Simon and Ivy are a fantastic team

Simon and Ivy are a fantastic team, they are well coordinated and extremely knowledgeable. My case was a toughie, however, Simon planned and prepared us well with all the documentation needed for my ESWV application. There were times when I wondered why are we doing this and Simon explained the reasoning behind it, which was of great help and made sense. Prompt, efficient, I like the idea of going digital and not being paper heavy, as it's easier to store and retrieve information. Simon is a straight talker and tells it like it should be, which at times is difficult to accept, however, it is definitely better than sugar coating the issues only to realise how difficult things can get. I am grateful to Simon and Ivy for helping me get my ESWV sorted before my visa expired. Look forward to my EOI journey with them.

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

Pleased with the outcome

My partner and I approached Immigration Trust for some advice regarding our application for a Work Visa. Simon was able to answer our questions and assist us through the process which resulted in us getting our visa granted.
We know the immigration process can be tricky and time consuming, it was helpful having Simon's advice to avoid any complications.

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Positive outcome

We approached Immigration trust to help us with the application process in the uncertain time of the pandemic. Simon was able to guide us through step by step to ensure we attained the outcome we hoped for.
It was really helpful to have Simon’s knowledge and we believe it made the application process much quicker which is exactly what we needed.

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

Professional, talented and great service

First I would like to thank Simon and the team for their amazing work. Simon helped us getting our essential skills work visa for 3years. My husband was the main applicant and he is a retail store manager. INZ stareted questioning about my husband's job role and responsibilities and they have sent us an PPI letter too. In addition, they are pointing out that his role should fit in a supervisor role. However, Simon doesn't want give up easily and he fought back. He made an argument to point out that my job role is as a Store manager. He managed to get my essential skills visa approved as a store manager at the end. Simon is a really talented person and he is an expert in the field. You will understand it when you talk to him. He is a mater of staying calm even in complicated situations and come up with the most suitable action plan. I will recommend him for those who wanting help with your visa and those who might have complications in your visa application/ process. He will analyze your case and he will come up with a suitable strategy for sure.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Section 61 Application

I am permanent citizen for 9 years, I had a previous wife who was under my visa, we had a case and got separated.

A years later I met my new wife and we had a child. We applied for a partnership visa for my wife but unfortunately it was declined due to my past case.

We consulted various lawyers on what to do, but all of them advised us to go back to our country. Only Simon accept and fought for it. Of course we are nervous and stressed but we need to trust again and give our 100% support for the application.

Simon advice us to apply section 61 for my wife so she can stay. He communicates well with my wife for the preparation of the documents that we needed. He also advised us not to make any case at the time of application. I did not see my wife having difficulty completing the documents that we need. Simon was very professional and easy to reach whenever my wife needs him.

Weeks after Simon submit our application, it was a great news indeed. We did not expect the result will come out so quickly. They gave 6 months tourist visa for my wife.

Thank you so much specially to you Simon and to your Immigration Trust Team. See you in our next application

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Unbelievably Amazing results

I have been an overstayer in this country for 3 years since 2017 due to some personal circumstances that I let my visa expired.After that I met someone we got married and have kids and Since then I have been looking elsewhere for support and immigration advice because I needed to support my family but no luck.Until I came across immigration trust on google search and found Simon. We worked together with Simon through their safe online portal which made everything easier.He would outline what needed to be handed over and I’ll get to it ASAP and sometimes he reminded me what needs to be done.All I had to do was giving him information that he needs and he do the rest.Very understanding person no matter your situation..However ,through some hard work and professional support we managed to file for a partnership visa through section 61 on the 20th of October 2020 and just 27 days later Simon called me with the good news that I am legal in this country again.That is one life changing moment I will never forget in my life.No more hiding and just be free to take my daughter out for shopping and not have to look online for nearby checkpoints even though I have a full NZ driver’s license..Just looking at the reviews that got me to contact Simon the first place and the outcome of my visa I must say he is on top when it comes to applications like this..I live in Auckland and he is based in Wellington who knew that becoming legal will be a phone call away and up to this day I haven’t had a face to face appointment with Simon and Immigration Trust and that just proves how reliable their services are..Thank you Simon ❤️

Koe lava eni e tau e 3 eku nofo taefakalao he fonuani makatuunga I he ngaahi uhinga kehekehe pea iku o osi eku visa he 2017 o ikai lava hano fakafoou..Naaku toki mau hoa ai heni o iai moe kii fanau pea naaku kamata fekumi leva kiha tokoni fakalao ‘ou mau e kii kautahani i heeku sio he google..Nae osi fai pe kii fekumi kimua kihe taha ngaahi loea hotau matakali ka koe mea tatau pe oku nau talamai moe mea okute fanongo talanoa ai pea toe mamafa pea faingataa ange hu ia ki honau ofisii he hu ki palasi..Naaku fengaueaki online pe moe loea koeni ko Simon fakataha pe moe ngaahi talanoa telefoni.I he aho 20 o Okatopa ‘oe tauni nae fakahu atu ai eku application kihe section 61 koia oku fakamalumalu ai a ki nautolu oku ovaa.Osi pe aho e 27 mei ai toe taa mai a Simon fakaha mai koeni kuo tali kuo ikai keu toe nofo taefakalao.Oma pea faingofua pea oku fuu mataotao aupito e tokotahani he ngaahi case peheni.Ikai ke ngata hene faingofua toe faka’atu’i pea fakalotu ene totongi..Osi mau koeni e visa oku teeki pe keu fetaulaki mo Simon he koho nau office oku i Wellington pea oku ou nofo Auckland.Ilonga ai e pau moe mahino e fetuutakii..Ifo atu e mohe he pouli ikai toe fai ha fakaongoongo na tuki mai e immi he matapaa ioop.Malo Simon moe Immigration Trust.Ofa lahi atu❤️

February 3, 2021
Unprompted review
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