Immigration Trust Reviews 242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and genuine care, highlighting their helpfulness and supportive approach throughout complex processes. Many people found the customer service exceptional, appreciating the clear communication, quick responses, and detailed guidance provided at every step. Consumers frequently describe the service as efficient and stress-free, leading to positive outcomes and successful visa applications. While the overall user experience is positive, some people noted occasional minor communication difficulties. However, even in these instances, the process was still described as smooth, professional, and ultimately successful, indicating that any issues were effectively resolved.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the clear, efficient, and professional... See more

Response time

Customers consistently report positive experiences with response times. Reviewers frequently highlight the... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers praise the clear, well-organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

More recently, after my daughter received a new passport, we needed to get her New Zealand visa updated to match. Once again, Mr. Park stepped in and handled the process with efficiency and care. W... See more

Rated 5 out of 5 stars

Immigration Trust was recommended by my fiancée, and I can honestly say I’m glad she found them. I didn’t really know what to expect with the visitor visa process, but they took all the stress out... See more

Rated 5 out of 5 stars

thanks Simon and the team for the support and assistance with my Permanent residency application.i would again want to state that your professionalism and dedication to help in preparation and submi... See more

Rated 5 out of 5 stars

We’d been through it all — visa after visa getting declined, countless lawyers and advisors telling us there was nothing more they could do. We felt hopeless, tired, and honestly ready to give u... See more


Company details

  1. Immigration Attorney
  2. Immigration and Naturalization Service

Written by the company

We are immigration law experts who specialise in Immigration Law in New Zealand. ​Immigration law is the only subject we focus on & specialize in.​ We have the expertise to guide, represent, and support you achieving your immigration goals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

When my visa was expiring and I needed…

When my visa was expiring and I needed to submit my pathway student visa application to INZ, I found myself in a challenging situation. After conducting a Google search, I decided to schedule a paid consultation with Simon himself. I am truly grateful that I took the initiative to research and discover his services.

Simon and his dedicated team at Immigration Trust have proven to be exceptionally adept at handling the complexities of visa procedures with remarkable efficiency. Throughout my application process, my case officer presented several challenges, but Simon skillfully advocated on my behalf, ultimately securing my visa on time.

One standout feature of Simon's service is the efficient IT system employed by his firm, which offers a secure portal for clients. Communication with him is confidential and straightforward, and all documents are safely stored under your file, eliminating any potential confusion or email mishaps.

Having personally experienced their exceptional service, I wholeheartedly recommend Simon and his team at Immigration Trust as the go-to experts for all your visa matters in New Zealand. Their professionalism, expertise, and dedication are unmatched, making them the top choice for anyone seeking visa assistance.

Don't let visa-related stress hinder your journey; entrust Simon and his team to handle the process smoothly, providing you with peace of mind and unwavering support throughout. Embrace the convenience of having true visa experts by your side – choose Immigration Trust today!

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Simon Park is very professional

Simon Park is very professional. He can think from the client's perspective and provide correct solutions. He always pays attention to details and uses all possible evidence to support the case.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Updated review. Great outcome

Updated 14/10/2025:
I have been a client of Simon's since 2022 to help reunite my whanau here in Aotearoa. Our journey has been a very long one. It started in 2015 with a immigration consultant and a lawyer both were unsuccessful this why I reached out to Simon in 2022. It started with the ministerial intervention (successful in 2024) which was a lot of work and effort. This ministerial intervention would not have been successful without the aid of our local MP in 2023. My husband Fijian born was granted a visitors visa in February 2024. We then had to apply with Simon for a work visa which was granted October 23 2024. We then got on to the partnership residence visa application shortly after. We submitted all our evidence an required paperwork in April 2025. There was a delayed due to my side, however we were successful and my husband was granted partnership residence visa this time last week. We received the call from Simon I was thinking the worse. However it was the best news ever. Simon and the team Hya were persistent and communicated well on the client portal. If we needed to supply something they will update us asap. Simons support and advice was genuine and did not give us false hope. I wish I could write more but there are just no words to express how I feel.

Old review 22/03/2023
First off I googled searched the best immigration lawyer in NZ!
Immigration trust popped up so I took the plunge and paid for a consultation. I had been to numerous lawyer to help with my husband situation. Simon was the only one who gave us a solution! After speaking too him for 5 minutes. Less than 10 months gathering all require documents we finally submitted our ministerial intervention. Simon was very meticulous in what we needed to provide to help our case. He was very understanding when I stressed. He did not lie, when he said it will be very difficult to get all required support documents. Simon never gave us false hope. Very professional in his approach to our very difficult case. We are still waiting but Regardless of the outcome of our ministerial intervention IMMIGRATION TRUST IS THE GO TOO!

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

I don’t know where to start how Simon…

I don’t know where to start how Simon is helpful. Me and my family was very stressful about the outcome from Immigration Nz will say regarding to the case we have but Simon make it too easy for us and give us a successful response. Simon is very easy to talk to and very understanding of our situation.

I really appreciate what you did for my family and community members. We I’ll be keep working together in the future to get more positive results.

I really recommend Simon to your case too. Get in touch with him and his team now and get a positive response like me and my community member.

He make anything possible, our case took 4 years to get a positive result but he didn’t give up on us. He keep his promise and get us a good result.

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Successful Partnership-Resident Visa

I contacted Simon early this year when I started to look into the possibility of obtaining a partnership-Resident visa. From our first conversation, it was clear that he was very knowledgeable about the immigration process and he patiently explained the various steps that would be required. He was also able to provide me with updates whenever I had questions, which was extremely helpful. I am glad that I decided to engage his services, and I am happy to report that we were successful in obtaining the visa. Simon's expertise was instrumental in helping us navigate the complex process, and I would recommend him to anyone who is considering a similar application. Thank you, Simon!

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

So Grateful for Simon and the Team

Thank you so much Simon and your Team for your help and support and generosity. I'm super happy when I heard from my sister Aniva that my reconsideration application got approved. So my visa is finally approved after so many attempts. I'm so grateful for all your hard work. It doesn't go unnoticed so thank you so much. Appreciate you Simon and your Team for the marvelous job. You all did such an excellent job.

LORD BLESS!

Tupufia Petaia.

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Simon

Great experience with Simon. Excellent services from Simon. He is best. My father in law was deported by England and I went lots of immigration advisories bt everyone saying not possible. But when I called to Simon and I said whole situation then I gave me positive vibe. And my father in law visa approved. And I am so happy and I am very thankful for this.
Thank you Simon.

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Immigration Trust

I recently had the privilege of working with Simon Park and his team at Immigration Trust, and I must say, their service exceeded all my expectations. As an immigrant facing complex legal challenges, I was initially overwhelmed and unsure about the path to take. However, Simon's professionalism and expertise put me at ease right from the start.

One of the things I appreciate most about Simon is his thorough understanding of the immigration process. He possesses an in-depth knowledge of the requirements and procedures, which greatly contributed to the success of my case. Simon guided me step by step, ensuring that all the necessary documents were in order and that I was well-prepared for each stage of the process.

The online platform provided by Immigration Trust for document uploads and discussions was both convenient and secure. It allowed me to communicate with Simon and his team effectively, while also maintaining the confidentiality of my sensitive information.

Perhaps the most significant accomplishment for me was going from being undocumented to obtaining a successful Section 61 approval. This milestone was followed by a two-year work visa, and now we are working towards achieving residency. Simon's guidance and expertise were instrumental in navigating these complex immigration pathways.

I cannot stress enough how valuable Simon's services have been to me and my family. He instilled a renewed sense of hope in us when we thought our situation was impossible. If you are facing immigration challenges and are unsure about the path forward, I strongly recommend giving Simon Park and his team at Immigration Trust a chance. They are true professionals who genuinely care about their clients' success.

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

My partner approached Immigration Trust…

My partner approached Immigration Trust in December 2022 to discuss a work-based partner visa. After an initial consultation call, we decided to work with Simon to prepare my partner's application. Simon was very helpful and explained each stage of the application process very clearly. He helped us prepare all the required documentation and we had the application prepared in a number of weeks. My partner's visa was accepted within three months. Simon was very helpful and supportive throughout the whole process and we would recommend the Immigration Trust team to anyone.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Hassle- free RV21 approval

RV21 approval for myself and my partner.

It was an amazing experience for my partner and me on our RV21 application.

I was approaching Simon park from Immigration Trust for my wife's visitor visa application at first. My wife's previous application was rejected and we realised some complications in the same. It was a situation where I had no choice other than to be an expert on my wife's case and researched a lot. One of our friends suggested Immigration trust do a consultation and decide if they could help us.

We explained our whole story to Simon and patiently listened to his advice on the same. While we handle an application, there may be chances to get into trouble or any communication issues with the INZ. It was Simon's words that made us decide to apply for another visa for my wife through his team. My wife's application was successfully approved last year and she came to NZ only because of Immigration trust. We are grateful to their team!

I learned a lesson that, there are some situations where you will need to approach an advisor to get things done right. Our RV21 application was another challenge to complete. Thankfully, today both of us received our approval on RV21 and called NZ our home.

I can assure anyone who is looking for an expert for their visa application especially if it has any complications to pass by, please get in touch with Immigration trust and earn your dream come true moment. It is our experience to make our honest review to post here happily. Simon Park is amazing by his motivational words and talent to support our case. He can really do magic in your lives for any immigration issues.

Immigration trust is highly recommended for immigration advice!!!

Thank you again from bottom of my heart :)

Cheers!

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Blessed to have known you...

I am Liza Teorima...We are so blessed to came across with simon and his team☺☺.. It was my husband case that his working visa was being declined after so many years of working in nz. He was not able to meet the standard of health.. We're both depressed receiving that bad news. But I did not lost my hope and faith that someone will come and help us resolve our depression... I prayed so hard that maybe we will surpass this trial.. I am always browsing with google and find someone who has to made the impossible possible.. But my husband of course doesn't want his hope's up... But i'm so eager to find someone to help him up. Upon non stop browsing I came across with Immigration trust and read every cases they have won and everything for so.many times...and so I told my husband that I have found someone who can help him and send him whom to ask... and I'm glad that he called simon and got engaged with his team... Everything was going smoothly upon processing our papers.. Although I am miles away from him but we are able to comply everything smoothly with the help of his team. They really are great in dealing with their clients... And so confident to win the case of my husband... And so am I.. I have confident and trust with them handling my husband case... I'm so thankful that God made them as an instrument to make our dream come true.. I'm so deeply grateful with immigration trust "YOU REALLY ARE AMAZING!".. March 13 was really an unforgettable surprise for my husband, me and our children. We have now our resident visa approved!!.. THANK YOU SO MUCH FOR THE BIG HELP SIMON AND YOUR TEAM! Words are not enough to thank you... You really are so reliable and amazing😘😘.... I highly recommend Immigration Trust to those who are in need of help with their visa... God bless you all!!!

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Genuine Suggestion

I can't thank Simon and his team at Immigration Trust enough for their genuine suggestion, reliable advice, and support during the entire process. From start to finish, they helped me navigate the immigration process. The team was always available to answer my questions and provide helpful feedback whenever I had inquiries. I highly recommend them if you're in need of efficient and expert assistance with your immigration to New Zealand. A big thank you again to Simon and the whole team at Immigration Trust!

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Simon from Immigration Trust

When I first started looking for help with obtaining a visa in New Zealand, I had no idea where to start. Fortunately, I came across Immigration Trust and the expert services of Simon. From the very beginning, he was an absolute professional - responsive and knowledgeable. He was able to patiently explain every step of the application process, which gave me a huge peace of mind throughout this rather stressful experience.

My family and I wouldn't have been able to obtain a residency visa in New Zealand without his help and we are incredibly grateful that we encountered Immigration Trust. So if you're ever in need of assistance with visas or any other immigration-related matter, be sure to contact Simon at Immigration Trust. Thank you again, Simon!

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Very Professional Service

Simon and team did a great job managing the visa application for my partner. Prompt communication, and they minimised the stress in a stressful process! It was a complicated situation with an ultimately successful outcome, so we really appreciate the professional assistance from Immigration Trust.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Immigration Trust

My partner and I are really grateful to have Simon and his amazing team with us. We could’ve struggled a lot if we didn’t have them.
Even though I am living abroad, Simon would always keep me updated and whenever we had questions he would give us a firm and deliberate answer.
I had a particular date that I wanted to go to NZ and expected there may be some changes to our wedding plan. However, we were amazed at how Immigration Trust got my visa sorted without any delays.

Once again, thank you so much for your support!

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

One of the best immigration consultants.

One of the best immigration consultant in New Zealand. I got my residency after 34 months. Simon helped us a lot in every situation. I got stuck overseas due to border restrictions in Covid-19 but Simon always updated me regarding ease. I lodged my skilled migrant visa by myself but i got questioning from immigration officer then i made a contact with Simon he handled my case and i got my 3 years work visa just in few days. Moreover, He always updated me regarding my SMC resident visa application and when the case officer assigned me i got my residency within 2 months.
Simon always responded my query ASAP. Affordable charges. Always recommended.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Best decision of our lives!

I can not explain enough how incredibly incredibly grateful and appreciative I am for all of the hardwork from Simon, Hya and the team at Immigration Trust.

I can’t reveal too much of the situation my family member was in but it was in my mind a very complicated situation that I thought was doomed from the beginning. I remember feeling extremely stressed and defeated when we were running out of options. Upon researching one night, I stumbled across Immigration Trust and I was hooked when I read all of the successful cases that Simon and the team had accomplished over the years and was also surprised at the amount of cases that seemed so impossible but were made possible by the team. The advanced technology and communication forum we used allowed us to complete everything remotely without having to travel outside of the house at all. Simon worked so efficiently and effectively that it ONLY took 2 months before everything was sorted and we went from not knowing whether they were lawful in NZ to now having a Permanent Resident Visa, wow! It’s so unbelievable and I can’t thank the team enough for making all of this possible!! They work to cater to your financial status so that its not too much of a burden on you, and he also made sure to choose the option that was best suited for our situation, financially and logically. Best of all Simon made us feel so calm and stress-free. It went from being the biggest worry on our minds to feeling like weight had been lifted off of our shoulders almost immediately. Simon even made the effort to deliver us the exciting news over the phone while he was still on Annual Leave! Simon really cares and understands everyone’s situation and he really has done it all, so I advise you please don’t be scared if you think your situation is bad because Simon will find a way always! I will forever be grateful to Simon and the team at Immigration Trust and will only ever trust them with any immigration affairs going forward.

Thank you so much Simon and Immigration Trust!

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

I have always trusted Simon and team

I have always trusted Simon and team for all my work visas, at last our resident visa just got approved !!! I was so happy when Simon called me with the wonderful news! We were so excited, emotional and most importantly grateful all thanks to Simon. He has been more than helpful and been with us throughout the whole process. Having trust for Simon and his team is the best decision I have ever made. I strongly recommend!
To make things easier he has a great system in place.
I'm planning to bring my brother to New Zealand, I cannot think of a better person to handle his visas

December 4, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing firm!

I was referred to Simon for help with a S61 request. I had become unlawful after a situation beyond my control. Simon explained we had a lot of work to do, it wasn’t going to be easy but we will do everything we can, and will work as a team.
In just over 2 weeks I’ve been approved a 6 month work visa and I’ll be engaging later this week to progress my residency/further visa applications.
Today has marked the closure of a 10 year long difficult chapter in my life. I can’t recommend or rate Simon and the whole team highly enough!
Not only did I get a positive result but the compassion, kindness and respect I have been shown throughout the whole process has made what appeared to be a daunting process feel achievable.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

My partner got her work visa declined…

My partner got her work visa declined after receiving a bad advice from our previous immigration adviser. After that, they didn't even show interest to apply for reconsideration for they know that our case is impossible to win after the advise they have given.
My partner did her research to look for a lawyer who will represent our case better , however, she became unlawful unintentionally and we needed to apply for section 61. Of course, we were so nervous because this can affect our family especially my partner has just given birth to our son. We booked a face to face consultation with Simon and before we even reached their office he already knows what to do with our case. He is so professional and very smart with immigration matters. He guided us and is very sympathetic for he understands how important it is for us and our family to stay together here in New Zealand. After 2 weeks and few days our Section 61 case has been approved and now we are such in relief and is so excited about the future. We are grateful to God and Simon and his team for their concern and assistance. We look forward to work with immigration trust again for our next visa application.

UPDATE 1/11/21: Our Partnership Visa was approved last week. We applied during the three months visitor visa we were able to achieve with Simons guidance under section 61. This Second partnership visa did not come easy we again received a multitude of concerns as PPI from INZ, very similar to our first application which was declined, so it has hard to imagine we could swing their decision this time considering we were declined on many of the same concerns last application. However, this time the new factor was we had guidance from Simon. Simon remained very calm throughout the process and was always one step ahead. Simon guided us on how to approach our visa and PPI Reponses by showing us the best way to structure our information and proofing all our work to make sure we were sticking within his guidelines. He understood what we needed to do and showed us how to do it.
I would like to thank Simon for the incredible news we received. My partner and I can finally plan our future and live life without the worry of being separated.

Update: 15/11/2022

My partner got her residency. It was almost close to impossible as she was illegally residing for 2 weeks in NZ. Thanks to the firm who made things impossible , possible. This is the biggest blessing of our year and it will never be possible without the help of Simon, who is very knowledgeable with all the immigration processes. Thank you for making our family together. Kudos to the whole team.

November 15, 2022
Unprompted review

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