Poor communication about the progress of my order. No tracking information received as indicated in the confirmation email. The items didn't arrive by the specified delivery date. I contacted imoore t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought two products for my two year old granddaughter in February 2023. They were in the sale so very reasonably priced and she absolutely loves them. Ordering was straight forward and delivery was... See more
First time ordering from here. Good quality products, well priced and received in a timely manner. Would recommend
It is difficult to find high quality but exciting wooden toys which develop young minds. iMoore have completely nailed it! I bought two large toys for my 2 year old grandson and can’t wait to see h... See more
Company replied
Company details
- Children's Toys Store
- Children's Store
- Indoor Playground
- School Supply Store
- Toy and Game Manufacturer
- Toy Library
Written by the company
Providing educational wooden toy to make each kids' childhood meaningful and joyful.
Contact info
London, United Kingdom
- hello@imooore.com
- imooore.com
4.5
Excellent
417 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service and fast delivery
It's the third time I'm buying from this website, the service is just incredible, the team is really friendly and helpful. Never waited for a delivery longer than expected.
May 25, 2021
Reply from imooore Ltd
Dear customer, thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Reply from imooore Ltd
Hi Mary, thank you for the 5-stars! Hope to see you again soon!
Toys were as advertised and came…
Toys were as advertised and came quickly. You are a good company to purchase from.
May 24, 2021
Reply from imooore Ltd
Dear Margaret, thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service. Look forward to serving you again!
nice educational item kids love it
May 22, 2021
Reply from imooore Ltd
Thank you for your sharing, Colin, have a great day.
Great product
After getting the hippos for my children to review I brought my nephew the dippy dinosaur for his birthday and he absolutely love them. I know what I’m buying him for Christmas. They are get for children to explore and hold.
May 22, 2021
Reply from imooore Ltd
Thank you for your positive comment, Annette. Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you.
Fantatic wooden toys
I really wanted to get my baby wooden toys rather then plastic ones, but it has been difficult finding ones at an affordable price.
I was a bit wary about ordering from this company because I thought that with those prices that maybe the toys would be cheap feeling and bad quality. After reading other good reviews I decided to order quite a few toys from them.
I was so happy I did! They are fantastic quality and each one was great. The price for each one was good too (especially compared to other websites).
I would highly recommend the wooden toys from imoore and I will definitely be ordering from them again.
May 21, 2021
Reply from imooore Ltd
Thanks for the awesome review, Deniece! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Very good quality of the toys
Very good quality of the toys. My son loves them. Good price.
May 21, 2021
Reply from imooore Ltd
Hi Oana, thank you for the 5-stars! Hope to see you again soon!
great product
May 20, 2021
Reply from imooore Ltd
Hi Aga, thank you for the 5-stars! Hope to see you again soon!
Excellent service and delivery have not…
Excellent service and delivery have not seen gift yet as it was sent for baby who will be one who.is 300 miles away and I cannot travel there. I shall kniw more later.
May 20, 2021
Reply from imooore Ltd
Thank you for your sharing, Mrs Vera Smith, have a great day:)
Inaccurate advertising
One of the products sent had some smaller pieces than advertised. When flagged I was simply told the product was correct, their website had inaccuracies. Personally I don't feel that's good enough customer service.
May 18, 2021
Reply from imooore Ltd
Hi Kerry, we're so sorry that your experience did not match your expectations. We have sent you an email to get more details, we will struggle to offer you a satisfied solution, looking forward to your reply.
Quick to dispatch and receive
Quick to dispatch and receive. Everything looked well packaged and nothing damaged. Birthday present for my son - so haven’t used the items yet.
May 17, 2021
Reply from imooore Ltd
Hi Stacey, we are happy to hear you had a positive experience at imooore, happy birthday to your little boy in advance :)
Great toys and fantastic customer service!
I have bought few toys from Imoore and I have written them a message when I placed the order to check if I could have different types of dinosaurs. I specified in the order the ones my little one really would have liked if in stock. They have sent me exactly what I had requested and I had a really happy 4 years old!
The toys are great quality and beautifully made, so far they have been played with every day since my boy received them! I would definitely recommend them! 😍
May 17, 2021
Reply from imooore Ltd
Thanks for the awesome review, Maria! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Reply from imooore Ltd
Hi echo, we are happy to hear you had a positive experience at imooore, hope to see you again soon!
Great first time ordering
I've had my eyes on the magnetic tiles for a while, as soon as I saw i could get 25% off i knew I had to get them to put away for Christmas. Orderong was really easy, and they arrived in under a week, no complaints here.
May 15, 2021
Reply from imooore Ltd
Thank you so much for your kind words, Jade. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Reply from imooore Ltd
Dear László, thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service. Look forward to serving you again!
Reply from imooore Ltd
Hi Allan, thank you for the 5-stars! Hope to see you again soon!
Beautiful toys
Beautiful wooden toys. Very well made. My little one loves them and they make wonderful gifts.
May 13, 2021
Reply from imooore Ltd
Thanks for the awesome review, Eve! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you, have a happy day!
The toys are very lovely and very fun…
The toys are very lovely and very fun to play with, very easy because of the magnetic features, my son was very happy with the animals
May 12, 2021
Reply from imooore Ltd
Hi ancuta, we are happy your little boy loves our magnetic ocean animal toys, thank you for your positive comment and feedback, have a great day.
Lovely
Brilliant service and lovely items very well made . Box was bit crushed on delivery but all contents was ok
May 10, 2021
Reply from imooore Ltd
Thanks for your feedback, Bones! We’d love to continue providing great service to awesome customers like you. And we will strengthen the package in the future, struggle to provide you with better services and products. Thanks again!
As seen online excellent and not to…
As seen online excellent and not to disappoint
Arrived quickly
May 10, 2021
Reply from imooore Ltd
Thank you so much for your kind words, Louise. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.