imooore Ltd Reviews 

417
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Poor communication about the progress of my order. No tracking information received as indicated in the confirmation email. The items didn't arrive by the specified delivery date. I contacted imoore t... See more

Rated 5 out of 5 stars

I bought two products for my two year old granddaughter in February 2023. They were in the sale so very reasonably priced and she absolutely loves them. Ordering was straight forward and delivery was... See more

Rated 5 out of 5 stars

First time ordering from here. Good quality products, well priced and received in a timely manner. Would recommend

Rated 5 out of 5 stars

It is difficult to find high quality but exciting wooden toys which develop young minds. iMoore have completely nailed it! I bought two large toys for my 2 year old grandson and can’t wait to see h... See more

Company replied

Company details

  1. Children's Toys Store
  2. Children's Store
  3. Indoor Playground
  4. School Supply Store
  5. Toy and Game Manufacturer
  6. Toy Library

Written by the company

Providing educational wooden toy to make each kids' childhood meaningful and joyful.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

417 reviews

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No recent history of asking for reviews

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4.5

All reviews

(417)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Planet for grandson

I received the planet's for my grandson, I was intrigued to see how it worked. I liked how it explained each planet, however the disc that you insert would be nice if it explained what the pictures are, I have to now look up the pictures and explain each picture.

November 17, 2021
Rated 5 out of 5 stars

Great product

This is a great educational product I bought it as a Xmas gift and liked it so much I have ordered another for another child it came earlier than expected and in excellent condition very happy

November 17, 2021
Rated 5 out of 5 stars

Super service

Super service, kept informed when 1 part was delayed, they where bought as a gift the quality was fantastic. Will use imooore again.

November 6, 2021
Rated 5 out of 5 stars

Excellent Service

The toy ordered was delivered exactly when promised and was very well and securely packed.I would have no hesitation in buying from imooore in future.

October 9, 2021
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Reply from imooore Ltd

Thank you for your positive comment, David. Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you.😀😀😀

Rated 1 out of 5 stars

I have been trying to contact imooore…

I have been trying to contact imooore to return a toy that is faulty and despite numerous emails and phone calls I cannot contact them.!!

October 6, 2021
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Reply from imooore Ltd

Dear Linda,very sorry for this. But we have replied your email twice and sent you the policy of return. Have you not received the mails? 😥

Rated 5 out of 5 stars

Beautiful toys with educational value

It is difficult to find high quality but exciting wooden toys which develop young minds. iMoore have completely nailed it!
I bought two large toys for my 2 year old grandson and can’t wait to see him interact with them on his birthday.
Each toy is extremely well made, robust and interesting with several functions within each toy.

October 4, 2021
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Reply from imooore Ltd

Thank you for your positive comment, Jacqueline. Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you.😀😀😀

Rated 5 out of 5 stars

I ordered my purchase on the Tuesday…

I ordered my purchase on the Tuesday unsure of how long it would take to arrive. I was really surprised to receive it on Friday, so am very happy with the efficient service of the company.

October 3, 2021
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Reply from imooore Ltd

Thank you for your positive comment, Adeline. Your encouragement will keep us moving forward, have a great day.

Rated 5 out of 5 stars

This is the first time I've bought from…

This is the first time I've bought from imoore Ltd & I'm very impressed! I ordered my grandson's present on Thursday, was kept informed of the parcel's progress & tracking & it was delivered on the following Monday. I will, definitely, be buying from them again & if I could give more than 5 stars I would.

September 28, 2021
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Reply from imooore Ltd

Thank you for the kind words! We’d love to continue providing great service to awesome customers like you. Thanks again!😀

Rated 5 out of 5 stars

Amazing quick delivery and item item…

Amazing quick delivery and item item arrived well packages and in perfect condition. Bery pleased item is as described. Would order again

September 25, 2021
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Reply from imooore Ltd

Hi Brashaw, we are happy you love our toys, thank you for your positive comment and feedback, have a great day:)

Rated 1 out of 5 stars

I emailed the company twice to ask for…

I emailed the company twice to ask for advice regarding a return gift as the child has already got the item but no reply. I phoned and left a message on the phone voicemail and I have not received any reply back. Very poor communication.

September 19, 2021
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Reply from imooore Ltd

Hi Rookaya, very sorry for being late to reply, we were not able to receive the emails on 16th Step due to the system errors until today and now it was recovered. We have replied to your email. Very very sorry for this poor communication :(

Rated 5 out of 5 stars

Really love the toys

Really love the toys we have they’re reallly good quality. My daughter loves them very happy.

August 28, 2021
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Reply from imooore Ltd

Hi Sarah, thanks a lot. Have a nice day:) 😁

Rated 3 out of 5 stars

I really liked the idea of this product…

I really liked the idea of this product but I wasn't a fan of how the pieces went together it felt cheap. The magnetic side was a good touch would like to see more of the side pieces so I could make a shape without having to clip and unclip the parts over all my little girl enjoyed it but once she finished playing with it she never went back to it.

August 22, 2021
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Reply from imooore Ltd

Hi Jamie, thank you for your nice suggestions.

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