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Rated 4 out of 5 stars

I’ve been really impressed with Impact Care (impactcare.org.uk) and would confidently give them 4 stars. The team is caring, reliable, and professional, always putting clients first. The carers are co... See more

Rated 1 out of 5 stars

The carer is exceptional, however the management itself are not. They have repeatedly lied to me about the availability of my mothers carer because they sent her to another package. I am able to prove... See more

Rated 5 out of 5 stars

Best live in Carers We have been using Impact Care for live in care for my Father since December last year,every carer we have had has been great, it has allowed us not to admit him into a care/nurs... See more

Company replied

Rated 5 out of 5 stars

thankyou so much Arwaah and co, (IMPACT) for your caring and compassionate ways I've never met an agency with such honest communication who really listen to the client and genuinely care, the care... See more

Company details

  1. Home Health Care Service

Information provided by various external sources

At Impact Home Care, we provide reliable and affordable home care services to clients in countrywide.​​ Whether you need daily health related attention or are looking for appointment based care you name it, we do it! Our certified practitioners work with you and your doctor to develop and manage a personalized home health plan that’s most convenient for you. ​


Contact info

3.5

Average

TrustScore 3.5 out of 5

55 reviews

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Rated 4 out of 5 stars

I’ve been really impressed with Impact…

I’ve been really impressed with Impact Care (impactcare.org.uk) and would confidently give them 4 stars. The team is caring, reliable, and professional, always putting clients first. The carers are compassionate and attentive, making sure individuals feel supported and valued. Whether it's responding to requests, keeping loved ones comfortable in their homes, or maintaining clear communication, they’ve consistently delivered good service. It’s been a relief knowing they go the extra mile to meet needs. Thank you to the team for making such a positive difference!

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Management not trustworthy

The carer is exceptional, however the management itself are not. They have repeatedly lied to me about the availability of my mothers carer because they sent her to another package. I am able to prove this. My mother has specific dietary needs and they are prepared to risk her health to make more profit!.

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

thankyou so much Arwaah and co

thankyou so much Arwaah and co, (IMPACT) for your caring and compassionate ways I've never met an agency with such honest communication who really listen to the client and genuinely care, the care givers are wonderful and will help you with any problem you might have, with such friendliness and professionalism I now look forward to each new day with a thrill in my heart say goodbye to the blues, you've truly cheered me up. thankyou
before Impact I never had enough carers and was always left alone without help since I am bedridden and have ms but that's all gone now, thankyou so much.
yes I would recommend Impact 100%.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Impact Care took over the care of my Mother-In-law with a live in carer back in June.
After a tricky start we are now settled with Clocida looking after her,she is great !
We don't have to worry about anything and are able to live as a family again instead of being carers.
I would definitely recommend this company for live in care.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely professional and very caring…

Extremely professional and very caring at the same time. Punctual and dedicated has excellent communication skills.
Fifonss Gloria olga jäger houkpati, is encouraging and engaging in the way she speaks and responds to both my mum and brother.
Fifonss always presents herself impeccable and is a joy to engage with.
I believe fifonss would be a great asset to any company, as her caring personality will always shine through.

October 20, 2020
Unprompted review
Rated 4 out of 5 stars

The service is responsive

The service is responsive, safe, effective, caring and well managed.

August 13, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Frank

I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations.
Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Excellent and Reliable Carers

Impact care gave Excellent care to my parents after trying so many agencies.They exceeded my expectation. I would definitely recommend them without reservation.

August 11, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Charlie,

I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations.
Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Impact Care is looking after my mum and…

Impact Care is looking after my mum and I have never felt more comfortable with the care she is getting. I know I’m very demanding and I had various agencies. Impact care stands out as they are patient, reliable and know what they do.

I’m so pleased I swapped agencies after a referral from a friend.

They have lived up to my expectations with good service and support for my 97-year-old mother. Every effort was made to ensure my mother's needs and requirements were identified when we started and the carers we have been offered have been amazing.

I recommend them without any reservations

August 3, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Catherine,

I’m so glad that we’ve been able to provide you with live in care that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Best services all round

August 2, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Davi,

I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations.
Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Wonderful services

Wonderful services, very reliable and I 100% recommend them

August 2, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Fredrick-Albert

I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Very helpful

Very helpful, competent and thorough. I would highly recommend this company to anyone.

August 2, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hi Charles,

I’m so glad that we’ve been able to provide you with care that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Best live in Carers

Best live in Carers
We have been using Impact Care for live in care for my Father since December last year,every carer we have had has been great, it has allowed us not to admit him into a care/nursing home. He has been able to stay in familiar surroundings with one on one care. Impact Care are always on the end of the phone if you need anything and will accommodate your requests where possible. All the carers have treated my dad with respect and have all learned his favourite songs, they keep him clean, fed and the house is spotless. I recommend them without any reservations

August 2, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hi Lennox,

I’m so glad that we’ve been able to provide you with live in care that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

We are flattered to be called the best carers.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

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