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Rated 4 out of 5 stars

I’ve been really impressed with Impact Care (impactcare.org.uk) and would confidently give them 4 stars. The team is caring, reliable, and professional, always putting clients first. The carers are co... See more

Rated 1 out of 5 stars

The carer is exceptional, however the management itself are not. They have repeatedly lied to me about the availability of my mothers carer because they sent her to another package. I am able to prove... See more

Rated 5 out of 5 stars

Best live in Carers We have been using Impact Care for live in care for my Father since December last year,every carer we have had has been great, it has allowed us not to admit him into a care/nurs... See more

Company replied

Rated 5 out of 5 stars

thankyou so much Arwaah and co, (IMPACT) for your caring and compassionate ways I've never met an agency with such honest communication who really listen to the client and genuinely care, the care... See more

Company details

  1. Home Health Care Service

Information provided by various external sources

At Impact Home Care, we provide reliable and affordable home care services to clients in countrywide.​​ Whether you need daily health related attention or are looking for appointment based care you name it, we do it! Our certified practitioners work with you and your doctor to develop and manage a personalized home health plan that’s most convenient for you. ​


Contact info

3.5

Average

TrustScore 3.5 out of 5

55 reviews

5-star
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Rated 5 out of 5 stars

Impact care for now and for the future .

Good customer service and value for money. The providers know what they are doing and they are empathetic in everything they do .

August 2, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Omar,

It is always good to know that our services are value for money.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Reliable company with experienced staff…

Reliable company with experienced staff
I would definitely recommend this company to my friends

August 2, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Jobs Link,

It is always nice to know that we are reliable and recommendable.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

5 Star support from Impact Care

5 Star support from Impact Care
Impact Care have been very supportive during the process of finding care for my Impact Carely parents. In particular Katie and Jimmy have handled some sensitive issues and challenges along the way with true professionalism. i would recommend there services fully professional.

August 1, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hi Alvinselector,


I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback i will ensure Katie and Jimmy get this message.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Excellent services

August 1, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Ernest

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Awesome customer service!

Very good customer service. I have experienced many other companies that are similar to this and none of them have been as efficient and bespoke to my needs. I would highly recommend to friends and family any day. Will definitely be using the service again in the future!

August 1, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Curtis,

It makes us proud to know that we are efficient and recommendable.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

How can I ever thank Impact Care

Impact Care is the only agency that changed my Father’s life. I had used various services across London but nothing seemed to be effective until Impact Care’s involvement. From the management to the Carers everyone demonstrates a higher level dedication and professionalism with an aim to deliver the highest quality care and overall service. Impact Care has helped my Father to gain his confidence and independence back which means that I can relax without worrying about constantly calling ambulances and attending hospitals. Thank you so much Impact Care for giving my Father his life back and I would definitely recommend your service to anyone who desperately needs to change their way of life.

July 28, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Janee,
It makes us proud to know that we changed your fathers life for the better and brought back his confidence and independence.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 4 out of 5 stars

Try them u will never go wrong,u did a…

Try them u will never go wrong,u did a great job

July 28, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Curtis,

It makes us proud to know that we are efficient and recommendable.
Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Impact is a good and reliable company…

Impact is a good and reliable company from the service I received, the carer are honest, compassionate, empowering,they have empathy and the values of inclusivity thus I recommend Impact to anyone who needs carer

July 28, 2018
Unprompted review
Rated 5 out of 5 stars

Best home Care company I have come…

Best home Care company I have come across,
Very reliable and dependable Carers and
I would definitively recommend them to whoever in need of support.
Thank you

July 27, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Shakirah,
It makes us proud to know that we are efficient and recommendable.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Very reliable and hard workers

Very reliable and hard workers. Easy to communicate with I would highly recommend

July 26, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Lydia,

It makes us proud to know that we are reliable ,hard workers and recommendable.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

best home care company i have come…

best home care company i have come across

July 26, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Robert,

It makes us proud to know that we are the best care company.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Best home Care company I have come…

Best home Care company I have come across.
Very reliable and dependable Carers.
I would definitively recommend them.

July 26, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Bashana,

It makes us proud to know that we are efficient and recommendable.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

OUTSTANDING SERVICE

I would recommend this company to anyone as one of my best company have ever worked before. Very reliable, organised, dependable carers.

July 26, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Rose,

It makes us proud to know that we are efficient and recommendable.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Very reliable and dependable Carers

Very reliable and dependable Carers,
I would definitively recommend them.

July 25, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Tayo,

It makes us proud to know that we are efficient and recommendable.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

They really care about people’s…

They really care about people’s well-being!

July 25, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Peter,

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Best trusted home care company and I…

Best trusted home care company and I definitely recommend.

July 25, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Curtis,

It makes us proud to know that we are the best trusted home care company and recommendable.
I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

Good and quality service

July 25, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Ashu,

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

Rated 5 out of 5 stars

PERFECT

Wonderful services, every person is treated like a relative. Best home care company i have ever seen. Thanks guyz

July 25, 2018
Unprompted review
IMPACT CARE  logo

Reply from IMPACT CARE

Hello Agnes,

It makes us proud to know that we are the best home care company you have come across and that we are recommendable. I’m so glad that we’ve been able to provide you with services that met and exceeded your expectations. Our ultimate goal is to be able to ensure that you have peace of mind and your family receive the best care possible whilst you are away from home.

Thank you so much for your wonderful feedback.

Kindest regards,

Charles
Live in Care Manager

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