Impakt Claims Reviews 

518
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Can’t thank impact claims enough been very helpful all the way through the process , which has only took around 4-5 weeks start to finish to get me a big enough refund to be able to spoil the child... See more

Company replied

Rated 5 out of 5 stars

I must say a massive thank you to Impakt Claims, and especially Bobby who helped me with my Car Finance Claim. Bobby kept in touch with me nearly everyday with updates. So friendly and informative, l... See more

Rated 5 out of 5 stars

The whole experience from start to finish was stress-free and seamless. I went in not expecting much but ended up receiving nearly £2000 back from my claim after only being offered £100 initially. Imp... See more

Rated 1 out of 5 stars

Dont use this company. They threating me every single day with payment and getting ccj on me when they told me i would recieve only £27 for my claim in december 2023 now which i said ok and made ot... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Working for our customers to ensure fair treatment, clear communication and professional assistance throughout their claim. https://t.co/M6wiC3xkJt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(518)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

everyone i spoke to and dealt with were fantastic from start to finish and could not help me enough with anything I would recommend these guys for everything in the future the staff are incredible and very on the ball

thanks Guys :)

August 6, 2024
Unprompted review
Rated 4 out of 5 stars

Was suspicious but they paid out …

I received this week a payout from Impakt regarding a previous loan I had with Amigo.
I had originally made a claim 2 years ago to no avail. Impakt got in touch to say they had a settlement. I had some concerns about them, given some bad reviews on here, but true to their word they paid out - minus their fee.
Thank you to the team and their patience with my questioning!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

I just want to say a massive thank you…

I just want to say a massive thank you to the team at Impakt Claims for winning my case. I couldn’t ask for a better company to have listened and understood all aspects of my case. From the first contact, through to winning my case, the team were easy to contact, and dealt with all my queries in a time sufficient manor. Very impressed with how everything is handled professionally, yet on a personable level. There is no judgement, just a honest and helpful team. Thanks again. 100% recommend.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

The Team at impakt claims are brilliant and so helpful. They have made the process so easy and I’m so great full for there work with my claims

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

My experience

I thought I would chance my arm and put in a claim with Impakt and was thoroughly impressed by how they took me seriously from the get go. They were empathetic to my situation and helped me get compensation after being given an irresponsible loan. I thought that was the end of things, however, these wonderful people kept fighting my case and after the company in question had to compensate many other customers, I received a further settlement! I cannot recommend them enough!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Honest claims company the only one to use

Over all a very very good company,
Very open and honest from the start
Nothing is hidden or and extra sprung on you like some other companies of the same nature.
Always keeping in touch to update.
Happy with company which makes for a very happy and satisfied customer 😀

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, handled absolutely everything & kept me up to date.
1 of my credit cards were taken right back to original amount & refunded all the interest I paid. Very happy
Thankyou

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Used this company to claim my refund…

Used this company to claim my refund from amigo loans years ago. Recently they contacted me saying I could be owed more money, which it turned out I was. All sorted for me and money I wouldn’t have had otherwise.
Good service and communication!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Well impressed

Got me a refund from a company I had forgotten all about, expect refund to be in my account in a few days, well impressed, thank you impakt claims

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

3 successful claims

Impakt have have helped me get over £2000 on my vanquis card balance reduced £1600 back in cash from 118 and nearly £8000 from Aqua. I would definitely recommend them

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Result

Impakt are a very friendly helpful company. Always responded to questions etc. I can't fault them I had given up on my claims of which I had a couple but Impakt claims didn't give up and kept me informed always So thank you. I would have no hesitation to recommend Impakt claims They are definitely good at what they do

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid,Avoid,Avoid!

This company has to be avoided,they didn't do anything for me,I dealt with my own claim and rejected the offer of £23 compensation. They accepted it and tried to give me a refund of £13.72! Take note of the reviews here and avoid!
Update # more lies from impakt claims,You took £5 off the £17 awarded then lied you paid the full amount.keep the lot ,you obviously need it more than I do.

June 24, 2024
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

We advised you of the £13.72 which was the full offer by Amigo. You refused to allow us to explain this was a full uphold from the lender subject to a dividend.

Rated 5 out of 5 stars

The best claims team for me

I can’t thank Impakt claims enough I lost big sum of money to scammers and I had no hope of getting back anything but then I saw the advertisement of Impakt claim I contacted them they listened to me very careful and with patiently Tom’s team is great they always updated me whenever there was any sort of progress please contact them they are very professional and will help you again I am very thankful to them

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great company!

Great company and even better people. Denzel thanks for your help today you have made my week. Thanks

June 19, 2024
Unprompted review

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