Imperfect Pointes Reviews 145

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the ballet tights and leotards, for their excellent quality, comfort, and stylish designs. Many appreciate the perfect fit, durability, and the wide range of colors and styles available, noting that the items are well-suited for dancing and provide a flattering look. However, some customers mentioned minor issues, such as the internal ties on a leotard fraying after washing. Additionally, one customer found the XL tights to be super tight around the waist despite ordering a size up from the chart.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the quality, fit, and style of... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I'm wearing imperfectpointes ballet tights, I feel a constant tingling sensation, like the fabric is alive and responding to my body. Every brush of my legs against something, every shift in posi... See more

Rated 5 out of 5 stars

I absolutely LOVE my new Imperfect Pointes leo! The long sleeves and double lining keeps me nice and warm here in Northern Minnesota and the Cherry Noir color has gotten many compliments. As always, s... See more

Rated 5 out of 5 stars

My grandmother bought me a leotard from Imperfect Pointes for Christmas but ordered the wrong size. I messaged them to ask for an exchange and they replied incredibly quickly and were very helpful. I... See more

Rated 5 out of 5 stars

Such a lovely small business! Helen informed me straight away that my order would be slightly delayed due to her being on holiday, which I really appreciated — it was so considerate and transparent.... See more


Company details

  1. Dance Store
  2. Clothing Store

Written by the company

Ballet Leotards and Dancewear sustainably made. British brand. Home of the world's first sustainable ballet tights. We don't believe that you have to be perfect to do ballet - but we do believe your dancewear should give you confidence, whilst not harming the planet. Be your imperfectly sustainable self and look good, feel good and do good with Imperfect Pointes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely love my new leotard and…

Absolutely love my new leotard and tights!

March 8, 2024
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Reply from Imperfect Pointes

Thank you so much Ciara! Don't forget once your ready to give up your tights we will recyle them and give you 10% off your next purchase! x

Rated 5 out of 5 stars

Great tights

Great tights, no loss of colour or bobbling, fast post xx

February 20, 2024
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Reply from Imperfect Pointes

Thanks so much for always choosing our sustainably made tights! Don't forget we are happy to recycle your old used tights to keep them out of landfill and we'll send you a discount code when you do! best wishes, Helen x

Rated 5 out of 5 stars

Excellent customer service

We had a great experience with Imperfect Pointes recently (and in fact always do each time we shop with them) Not only are their products genuinely great quality and sustainable, their customer service is excellent. Helen went out of her way to make sure that my son’s special order was received in time, and kept me updated throughout. Nothing was too much trouble. We are always so pleased with the items we buy, and especially that they have a lovely colourful range of men’s dance wear - something that’s hard to find elsewhere. Thank you Imperfect Pointes!

February 14, 2024
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Reply from Imperfect Pointes

Thanks so much for leaving this great feedback. As a small business trying to succeed and make a real difference in a crowded industry, I strive to give great service and make exceptional products for male dancers to enjoy wearing for many years to come. Thanks so much, Anne!

Rated 5 out of 5 stars

Great products and service

I love Imperfect Pointes! The leotard I bought from them is really high quality and comfortable, the colour is gorgeous and it washes really well. Shipping on my pre-order and my regular tights order was really easy, the regular order shipped very fast. When I did have a question, Helen answered really fast. Overall great experience and I can't wait to get another leotard!

February 9, 2024
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Reply from Imperfect Pointes

I'm really pleased to hear you love your leotard and tights! I appreciate you taking time to give us feedback and it all helps more dancers switch to sustainable dancewear - see you soon, we hope!

Rated 5 out of 5 stars

Fab!

Super helpful and personal service. Tights never fade. Don't buy anything else now

February 6, 2024
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Reply from Imperfect Pointes

This is music to our ears! I'm glad you have not experienced any colour loss on the tights - we are really proud of how long they last compare to other brands - see you soon!

Rated 5 out of 5 stars

Amazing quality and fit

Amazing quality and fit , love the ballet leggings 🫶🏽

February 2, 2024
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Reply from Imperfect Pointes

ah....this is so good to hear! thanks so much - your feedback really helps us spread the word on sustainable dancewear and tights. See you soon!

Rated 5 out of 5 stars

I love Imperfect pointes

I love Imperfect pointes. Wonderful dancewear, wonderful people running this company too
I am never disappointed.

January 3, 2024
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Reply from Imperfect Pointes

We love you too! its a pleasure to have such a genuine person and talent contributing to our community ! xxx

Rated 5 out of 5 stars

Best ballet tights

Best ballet tights, great customer service

December 28, 2023
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Reply from Imperfect Pointes

Thank you Elizabeth for your incredible review! Remember when you are ready to give them up we will recycle them for you and give you 10% off your next purchase x

Rated 5 out of 5 stars

My daughter loved the skirt I bought…

My daughter loved the skirt I bought her for Christmas. It is a lovely fit and matches her leotards perfectly. Can't wait to see other colours and get some more!

December 15, 2023
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Reply from Imperfect Pointes

We can't wait to see what you pick next! Thank you Dawn for your wonderful review and for supporting our small sustainable business, Love Charlie x

Rated 5 out of 5 stars

Always a great experience with IP 💚

Always a great experience with this fantastically sustainable British company - pioneering, refreshingly honest and the dancewear itself is beautiful. My daughter would not wear any other tights now she has found these - the deep waistband feels heavenly and they last so much longer than others (and at the end of their life will not go into landfill). Great job IP 💚

November 23, 2023
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Reply from Imperfect Pointes

This is MUSIC to my ears Jenny!!! We are delighted to have provided your daughter with such fantastic products. We can't thank you enough for supporting our sustainable journey :) Don't forget we will recycle those tights for you and give you 10% off your next purchase. Love Charlie xx

Rated 5 out of 5 stars

My experience with Imperfect Pointes

I have shopped with Imperfect Pointes often. The garments are always excellent quality, their sizing is accurate and the customer care is amazing, they always go above and beyond.

November 14, 2023
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Reply from Imperfect Pointes

Thank you so much for your wonderful review and for choosing to shop sustainably :) Love, Charlie x

Rated 5 out of 5 stars

These tights are so comfortable & look…

These tights are so comfortable & look great on! The sizing is worked out by height & weight so the fit is perfect. I had heard this would be the case but the great communication & rapid delivery was a valued bonus - LOVE THEM. The Royal Ballet wear them & they must be experts right?

November 13, 2023
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Reply from Imperfect Pointes

If they're wearing them then so our we :) Thank you so much for your wonderful review Carol and for choosing to shop sustainable! Love, Charlie xx

Rated 5 out of 5 stars

I love Imperfect Pointes because...…

For me my experiences with Imperfect Pointes have always been positive because, firstly the products are all sustainable, great quality and very wearable. The designs and fabrics of the leotards are exceptionally good quality and long lasting and I just love the colour schemes. Customer service is absolutely first class and delivery is always prompt. Products are always wrapped in recyclable material and personalised with a comment from Helen on the included Imperfect Pointes postcard. I would highly recommend buying dancewear and tights from Imperfect Pointes. I love seeing what the next product to be added to their catalogue is and also the colour schemes and leotard designs. Imperfect Pointes is definitely one to watch both from the product point of view and also the ideals behind the label.

November 9, 2023
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Reply from Imperfect Pointes

Thank you so much Gill for your FANTASTIC review! We appreciate it so much as a small sustainable business trying to make a difference in such a crowded industry. Love, Charlie xx

Rated 5 out of 5 stars

Great garments and customer service!

This small business has an excellent customer service, and the received garments are soft, well-made, and look great, all while being sustainable. Also, the packaging is really cute, and the tights come with instructions to maximise their life span.

I am definitely returning to this shop!

September 1, 2023
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Reply from Imperfect Pointes

Thank you so much Anna! Please remember when your ready to give up your tights we will recycle them for you and give 10% off your next purchase :)

Rated 5 out of 5 stars

Super service with ethical products

Super service with ethical products! Would highly recommend.

August 20, 2023
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Reply from Imperfect Pointes

Thank you Sue for supporting us in our journey to make a sustainable difference in such a crowded industry xx

Rated 5 out of 5 stars

Amazing products

Amazing products! The quality is excellent and the company is accommodating and available to solve any possible issue with your purchase. Absolutely recommended.

August 2, 2023
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Reply from Imperfect Pointes

Thank you so much for such a positive review and for supporting us on our journey as a small sustainable business xx

Rated 5 out of 5 stars

The ONLY ballet tights you should purchase!!!

These tights are of superior quality, fit beautifully and the customer service was perfect!

July 31, 2023
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Reply from Imperfect Pointes

Thank you SO much louise!!! We love that your loving our tights and don't forget once your ready to give them up we will recycle them in exchange for 10% off your next pair :)

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product

July 20, 2023
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Reply from Imperfect Pointes

Thank you Amelia for supporting our sustainable business! XX

Rated 5 out of 5 stars

5 stars

5 stars! “I love that leotard!”

July 17, 2023
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Reply from Imperfect Pointes

Thank you Aurora! Please tag us so we can see you being sustainably stylish in our products xx

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