Imperial Corporate Events Reviews 748

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional service and helpfulness, noting their consistent high quality and dedication to ensuring a positive experience. Many people highlight the excellent organization of events, including transport and accommodation, which contributed to a smooth and enjoyable time. The quality of the food and the overall service at various venues are also often commended, with many finding the experiences to be incredible and well-executed. However, some people were dissatisfied with the pricing, feeling that the cost did not always align with the value received or that similar experiences could be found for less elsewhere. There were also occasional concerns regarding the location of some events or accommodations, and a few customers felt that the promised level of luxury or hospitality was not always delivered, citing issues with transport, hotel standards, or the overall execution of certain aspects of their trip.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the amazing service, noting that staff were... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness and... See more

Location

Customers consistently note ambiguous experiences with location. While some reviewers praised locations like... See more

Price

Clients share negative opinions on price, with many feeling ripped off and that the cost does not justify the... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent food, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fabulous event. Pick ups and drop offs were well organised in a luxury coach. Seats at GP were excellent. We had booked one twin room but this wasn’t known by the hotel (the 3rd time this has happened... See more

Company replied

Rated 5 out of 5 stars

The events themselves are always great. The staff you provide are also consistently of high quality. In the case of Monaco GP Historique we felt there could have been more information provided. For... See more

Rated 5 out of 5 stars

Had an amazing day at Royal Windsor races preceded by 5 course lunch at the iconic Michelin starred Hind’s Head in Bray. The event was well organised by Imperial who took care of all the details inclu... See more

Company replied

Rated 5 out of 5 stars

Great trip to Barcelona with ICE to sample a couple of the Michelin restaurants on offer. The event co ordination was very well organised and managed, herding cats sprung to mind after the wine pairin... See more

Company replied


Company details

  1. Event Management Company
  2. Event Ticket Seller

Written by the company

For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?


Contact info

4.0

Great

TrustScore 4 out of 5

748 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic

Excellent food, service, show was amazing

January 24, 2025
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good Morning Lyn,

Thank you for leaving us a 5-star review! We're pleased to read that you had a fantastic experience.

We look forward to welcoming you again soon.

Rated 5 out of 5 stars

5 Star VIP Experience

Easy access to venue. Great seats with hospitality and great view of the stage. Fantastic experience, it made the evening more enjoyable and relaxing.

December 18, 2024
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good Morning,

We're most pleased to read that you had a 5-star experience. It sounds like a wonderful evening,

Thank you for taking the time to leave us some valuable feedback and we hope to see you again soon!

Rated 1 out of 5 stars

Facility was awful

Facility was awful. It was sold as a purpose built village with a marquee. It was a rugby club house and not a good one at that. It was embarrassing as we took 4 clients.

November 9, 2024
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Hi,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We understand how important it is to provide an environment that reflects the experience we strive to deliver, especially when you’re hosting clients.

Your feedback is invaluable and we’ll be reviewing this matter with our team to ensure we improve for the future.

Rated 5 out of 5 stars

exceptional service

you always receive exceptional service from the team at Imperial events

January 21, 2025
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good morning Martin,

Thank you for taking the time to leave us a 5-star review!

We're pleased to hear that you've had some great experiences with us and hope to see you again soon.

Rated 1 out of 5 stars

Please Just Stop!

They keep emailing, after I have asked them multiple times to remove me from the list

January 21, 2025
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Hello,

Imperial sincerely apologises that you have been contacted again despite your expectations. As part of our commitment to GDPR compliance and respecting your privacy, you have the right to opt out of receiving direct marketing communications from us at any time.

To exercise this right, please email us at righttobeforgotten@imperial.events. We will promptly process your request to ensure you are removed from our database and you will not receive further direct communications from Imperial.

Should you have any additional concerns or questions regarding your data, please do not hesitate to reach out to us and we will be happy to assist.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

as always

as always, Imperial offer good experiences which,in general, are well organised. The destinations are exceptional. One slight “niggle” would be the meeting at the airport.- on several occasions many of us have arrived and no- one is there to greet us and consequently check in can be a little dis organised.
Apart from that, all good.
Keep them coming.

January 21, 2025
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good morning Alison,

Thank you for taking the time to leave us a review. We truly appreciate your feedback.

We're pleased to read that you've had some great experiences with Imperial! Your comments regarding the airport have been passed on to our Events Team who will look into this further.

We look forward to welcoming you again soon!

Rated 5 out of 5 stars

Unreal experience

Unreal experience! Perfect evening from start to finish. Paul hasn’t aged a day! Cheers to Greg and the team!

December 18, 2024
Unprompted review
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Reply from Imperial Corporate Events

Hi Tom,

Thank you for leaving us a 5-star review! We're really pleased that you enjoyed your experience with us and we look forward to welcoming you again to a future event.

Rated 5 out of 5 stars

Fantastic event last night hosted by…

Fantastic event last night hosted by Imperial. Smoothly scheduling, friendly service and good follow up too. Will definitely us again!

December 18, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good Morning Adam,

Thank you for taking the time to leave us some valuable feedback.

We're thrilled to read that you enjoyed your recent event with us - it sounds like you had a great evening and we hope to see you again soon!

Rated 5 out of 5 stars

Gaucho & Paul McCartney

Amazing night at the O2 at Gaucho & Paul McCartney, thanks again!

December 18, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good Morning Richard,

Thank you for leaving us a 5-star review.

We're most pleased to read that you enjoyed your experience at the O2 and look forward to welcoming you to a future event with us.

Rated 5 out of 5 stars

BMW at wentworth

We arrived at wentworth for the BMW. Cooperate is the only way to watch the golf. From priority parking to breakfast dinner, a few beers. Being transported from the first tee to the half way hut and back again later where there was refreshments available included inside a top of the range BMW suv. Dinner and breakfast were taken at our table with a selection of beers and wine and soft drinks presented in cooler bowl in the centre of the table. Also a bar if you required more. To top it all off reserved seats behind the 18th green. A perfect day organised by a magnificent company imperial events. Thankyou

September 22, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good Morning Tony,

Thanks for leaving us a 5-star review!

We're so pleased you enjoyed your experience at Wentworth. It's great to receive your feedback and we hope to see you again in the future.

Rated 5 out of 5 stars

Great Events Team

Went to see Taylor swift with Imperial. Great company and the event team were amazing from start to finish. Will definitely use Imperial again.

August 19, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Hi Clare,

Thank you for leaving us some great feedback! We're so pleased to hear that you had a 5-star experience watching Taylor Swift and we hope to see you again soon.

Rated 5 out of 5 stars

10/10

I recently booked the Abu Dhabi Grand Prix through Imperial Events, if only I could leave a 6 star review!
Great atmosphere, All of the staff were amazing but Megan really stood out for me, she went above and beyond to ensure an exceptional experience. Would recommend.

December 7, 2024
Unprompted review
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Reply from Imperial Corporate Events

Good Morning Curtis

Thank you for leaving us a 5-star review - we're so pleased to read you had an enjoyable experience and we hope to see you again soon!

Rated 5 out of 5 stars

Great company, super well planned ..Amazing

We've just returned from an amazing F1 experience in Abu Dhabi.
Great company, they really nailed the finer details, special appreciation to Marcus Lenton, our AM, he's a total joy to chat with, full of drive (F1 theme) and passion (simply one of the best sales guys I've encountered), and Sian and her crew looked after us during the trip.. hoping to rebook soon.

December 6, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Hi Jon,

Thanks for the review!

We're really pleased you enjoyed your experience in Dubai and the Grand Prix - we hope to see you again soon!

Rated 5 out of 5 stars

Great service

Great service and great seats, had a fab evening thank you!

November 20, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Hi Stephanie,

Thank you for taking the time to leave some feedback. We're really pleased to read that you had a 5-star experience and enjoyed your evening.

We hope to see you again soon!

Rated 5 out of 5 stars

Great Event

I attended the Autumn Internationals with imperial events & there service was second to none, couldn't of been more attentive & made the experience a great day!

Will be certainly booking again with Imperial!

November 9, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good morning Jack,

Thank you for leaving us some positive feedback - it's really great to hear about your recent experience and we look forward to welcoming you to a future event with us.

Rated 5 out of 5 stars

What made my experience great is the…The support and inclusion on every step

What made my experience great is the absolute attention to detail and easy manner of the back office team and Chris Iliffe is probably the best in class at sorting out your requirements to the letter.
Wales v South Africa was an amazing experience and the seats were sublime

November 23, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Hello Paul,

Thank you for leaving us some positive feedback. It's great to hear about your recent experience.

We're really pleased that you enjoyed both your experience and that you received support throughout your booking process. Your feedback shall be passed on to Chris and the team.

We hope to see you again soon.

Rated 5 out of 5 stars

Very friendly and efficient service

Very friendly and efficient service. Fantastic seats! We loved the experience thanks so much.

November 20, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good Morning Anna,

Thank you for leaving us such great feedback - we're most pleased to hear that you enjoyed your recent experience and we hope to see you again soon.

Rated 5 out of 5 stars

Amazing experience at the 02

Amazing experience at the 02 seeing Kasabian. Everything was taken care of from start to finish….. Thank you so much ☺️

November 15, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Hello Natalie,

Thanks for leaving us some positive feedback - we're so pleased you enjoyed your time at the O2 and that everything ran smoothly.

We look forward to welcoming you to a future event with us.

Rated 5 out of 5 stars

Amazing!

Another great experience with imperial, from the booking to seeing the live event at 02 was effortless. Only company to book with for our corporate events. Thank you.

November 15, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Hi Luke,

We're thrilled to hear about your 5-star experience at the O2. It sounds like you had a wonderful time and we hope to see you again soon.

Thank you for leaving us some valuable feedback.

Rated 5 out of 5 stars

We experienced the O2 arena like never…

We experienced the O2 arena like never before. Watching our favourite band from a box and being waited on. Excellent evening, thank you

November 15, 2024
Unprompted review
Imperial Corporate Events logo

Reply from Imperial Corporate Events

Good Morning Rhys,

Thank you for taking the time to leave us a 5-star review. We're so pleased to hear that you enjoyed your experience at the O2.

We hope to see you again in the future!

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