Fabulous event. Pick ups and drop offs were well organised in a luxury coach. Seats at GP were excellent. We had booked one twin room but this wasn’t known by the hotel (the 3rd time this has happened... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The events themselves are always great. The staff you provide are also consistently of high quality. In the case of Monaco GP Historique we felt there could have been more information provided. For... See more
Had an amazing day at Royal Windsor races preceded by 5 course lunch at the iconic Michelin starred Hind’s Head in Bray. The event was well organised by Imperial who took care of all the details inclu... See more
Company replied
Great trip to Barcelona with ICE to sample a couple of the Michelin restaurants on offer. The event co ordination was very well organised and managed, herding cats sprung to mind after the wine pairin... See more
Company replied
Company details
Written by the company
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Contact info
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, United Kingdom
- 01162 695979
- info@imperial.events
- imperial.events
4.0
Great
748 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
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As always first class venue and service…
As always first class venue and service well done and thank you
March 20, 2025
Reply from Imperial Corporate Events
Hi Chris,
Thank you for leaving us some valuable feedback.
We're thrilled to hear you enjoyed your recent event with us and hope to see you again in the future!
A sea of Green
A fabulous day at the Cheltenham festival on the Thursday, St Patrick’s day ☘️
A great event, epic racing and so much more to do at the venue, a fabulous table in the Platinum suite, amazing hospitality, good food, drink and well organised to get in an out. We’ll be back next year.
March 20, 2025
Reply from Imperial Corporate Events
Hi Gareth,
Thank you so much fo leaving us a 5-star review. We're so pleased to hear that you enjoyed your time at Cheltenham Festival and we look forward to welcoming you next year!
Reply from Imperial Corporate Events
Hi John,
Thank you for leaving us some positive feedback. We're most pleased to read that you enjoyed your recent experience.
We look forward to welcoming you again soon!
Fantastic event and Gee was excellent…
Fantastic event and Gee was excellent as always.
February 21, 2025
Unprompted review
Reply from Imperial Corporate Events
Hi Nick,
Thank you for leaving a 5-star review. We're so pleased you enjoyed your recent event with us! Your kind words have been passed on to Gee.
We hope to see you again soon!
6 Nations rugby
Thanks to Gee Kaur and Chloe at Imperial for sorting us out great tickets plus food and hotel for 6 nations rugby in Cardiff. A fantastic time, thank you!
March 15, 2025
Unprompted review
Reply from Imperial Corporate Events
Hi Ken,
Thank you for taking the time to leave us some feedback. We're really pleased to read that you enjoyed your experience at the Six Nations.
We are interested in learning more about how we could improve next time to ensure you have a 5-star experience.
We hope to welcome you to a future event with us!
Really disappointed with the service
Really disappointed with the service - Turned up at the event to find that the promise of provided food and drink was not the case. We hugely overpaid for our tickets when chatting with other people in the box we shared. No one from Imperial was there to host either - Won't be using Imperial again.
February 22, 2025
Reply from Imperial Corporate Events
Good Morning,
Thank you for taking the time to share your feedback—we truly appreciate it. We're sorry to hear that your experience did not meet your expectations. Upon reviewing your event summary, we wanted to clarify that your purchase was for a 'Ticket Only' package, and the inclusions were outlined in your event details, which did not include food or drink.
Additionally, your event summary specified that no team members would be present on-site, but all relevant contact details were provided should you have needed any assistance.
We sincerely apologise for any inconvenience this may have caused and hope to have the opportunity to welcome you back in the future.
A pleasure to deal with and will use again
Great communication and great experience overall
March 1, 2025
Reply from Imperial Corporate Events
Good Morning Ricky,
Thank you for taking the time to leave us a review.
We're most pleased to hear that you enjoyed your experience and we look forward to welcoming you back with us soon!
Great event
Great event - well executed. We had an outstanding trip which had been extremely well organised - every little detail had been considered. Gee is an outstanding sales person - thank you for helping make this happen.
January 31, 2025
Unprompted review
Reply from Imperial Corporate Events
Good afternoon,
Thank you for taking the time to leave us a 5-star review. We're really pleased to read that you enjoyed your recent experience with us. Your kind words have been passed on to Gee and we hope to welcome you again soon!
Thank you Gee Kaur
Thank you Gee Kaur for arranging our trip in your usual efficient and friendly manner. We had a great trip to Paris for Valentines Day, meeting superb people and indulging in lots of champagne and laughter. The show at the Moulin Rouge was superb and our table was next to the stage, giving a brilliant view.
Thank you to the Imperial girls in Paris, who were always on hand if you needed them
February 13, 2025
Unprompted review
Reply from Imperial Corporate Events
Hello Dawn,
It sounds like you had a fabulous time in Paris! We're so glad to hear it. Thank you for taking the time to leave us a 5-star, your feedback has been passed on to Gee & the team.
We look forward to welcoming you again to a future event with us!
Nearly 5 stars, room for improvement
It was a great event, both the Restaurant and the show. Shame there wasn’t transportation in between events.
February 14, 2025
Reply from Imperial Corporate Events
Hi Steve,
Thank you for your feedback. We're so glad you enjoyed the restaurant and the show! We’re sorry for any inconvenience caused by the lack of transportation between events. Your comments have been passed on, and we truly appreciate your input.
We hope to see you at a future event with us!
From Initial Booking with Matt Law to…
From Initial Booking with Matt Law to the end of the event Imperial Corporate Events provide an excellent service and ensure that all parties enjoy the occasion
February 1, 2025
Reply from Imperial Corporate Events
Good Morning,
Thank you for leaving us a 5-star review! We're pleased that you enjoyed your recent experience with us and hope to welcome you again soon.
Your feedback has been passed on to Matt and the team.
First Class Experience
The event attended was Cirque de Soleil at the Royal Albert Hall. Brian, is great at finding events that suit me and this was no exception. He is always very helpful. This was an amazing first class experience. The food was excellent and there was a good choice of drinks. Great communication from the ICE team throughout the process.
February 6, 2025
Unprompted review
Reply from Imperial Corporate Events
Good morning,
Thank you for taking the time to leave us some feedback. We're most pleased that you enjoyed watching Cirque du Soleil! It sounds like you had a wonderful evening.
Your kind words have been passed on to Brian and the team and we hope to welcome you again soon.
This was the first time I had dealt…
This was the first time I had dealt with Imperial Corporate Events and not sure whether you were a scam or not.
The last minute nature of receipt of tickets, uncertain ticketmaster apps and even issue of confirmation of the flights didn't help to reassure me.
The lay out of the Portal is very confusing and not easy to navigate.
We only received the tickets for the game 24 hours before we were due to leave. The ticketmaster app had problems and it was all rather last minute - given the amount we had paid for the package, not sure why this was so delayed
February 7, 2025
Reply from Imperial Corporate Events
Hi Nicholas,
Thank you for taking the time to share your feedback with us. Please be assured it has been passed on to the necessary teams.
We sincerely apologise for any confusion before your trip. Unfortunately, the timing of ticket releases is beyond our control, as tournaments and stadiums determine when they become available. As soon as we receive them, we send them out as soon as possible, which sometimes means they arrive just 24 hours before the event.
We’re also sorry to hear that you found the portal difficult to navigate. Our dedicated portal team at Imperial is always available to guide our clients through the process. If you ever encounter any issues in the future, please don’t hesitate to reach out to your account manager or event team, who will gladly connect you with the portal team for further assistance.
We hope you enjoyed the event itself and your hotel stay and appreciate your valuable feedback.
The best
Right from the booking to the event you feel looked after. Great team and great service
I would also like to say a big thank you to my top sales lady, Emma Harrod and the lovely reps, Sian Jones, Charlotte Boyer, Jessica Bailey and Chloe Burchell
February 7, 2025
Reply from Imperial Corporate Events
Hi Paul,
Thank you for the feedback. We really appreciate you taking the time to leave us a review.
We're thrilled to hear that both pre-event and during the event you were well looked after. Your comments have been passed on to the team and we hope to see you again in the future.
Dublin for the England rugby
Went to Dublin for the England rugby, organised really well, the team were awesome, seats were really good and great hotel and location
January 31, 2025
Reply from Imperial Corporate Events
Hi James,
Thank you for taking the time to leave us some valuable feedback. We're extremely pleased to read that your experience was 5-star.
All of your kind words have been passed on to the team and we look forward to seeing you again in the future!
Reply from Imperial Corporate Events
Hi Christian,
Thank you for taking the time to share your review! We're delighted to hear that you had a positive experience.
We’d love to know what could have made it a 5-star experience. Our goal is always to provide exceptional service, so if there’s anything we can improve, please don’t hesitate to reach out at info@imperial.events.
We hope to see you again soon.
Great weekend in Dublin
Great weekend in Dublin
Nice hotel , good food and drink
Fantastic seats
Thanks to all the imperial staff for looking after us !
February 7, 2025
Reply from Imperial Corporate Events
Good morning Nigel,
Thank you for leaving us some valuable feedback. We're most pleased to read that you enjoyed your experience in Dublin!
We hope to see you again soon.
Food inadequate again!
Yet again there was no provision for gluten free/ no red meat. Why ask for these things if nothing is to be donevwith the information.
February 7, 2025
Reply from Imperial Corporate Events
Hi David,
Thank you for taking the time to leave us a review.
After further investigation with the relevant department, we understand that your request for red meat refers to an upcoming event rather than the one you recently attended. Additionally, we can confirm that your gluten-free requirements were communicated to the caterers, and we were informed that only one item on the menu was not suitable for you.
We hope that you enjoyed the rest of your experience.
We appreciate your feedback and always strive to improve our service. If there’s anything further you’d like to discuss, please don’t hesitate to reach out.
Reply from Imperial Corporate Events
Good Morning,
Thank you for taking the time to leave us a 5-star review! It's great to hear that you enjoyed your recent experience.
We look forward to hosting you again soon.
Excellent.
February 1, 2025
Reply from Imperial Corporate Events
Hi Karen,
Thank you for taking the time to leave us a review. We're pleased you had a positive experience and we hope to see you again soon.
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