The product I bought didn't arrive, and no one is replying to emails, forget about a refund - It’s a scam!
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Ordered a week ago - Still not arrived. Got in touch to find out what was going on a week ago (2nd May) it is now the 9th May and I am none the wiser. Item hasn't been received and I was told that... See more
So I placed an order last week for the cable pulley system, however I received an adjustable kettlebell instead. This was disappointing but mistakes happen. That being said I messaged the team and the... See more
Bad customer service, did help on one issue, but then just decided to cancel my entire order without telling me.
Company details
Written by the company
We are imperial fitness. Our mission is to bring back the joy of the gym to your life. Spread the cost with our finance options and pay later options. Why wait? Lift now pay later. We are located in the west midlands and all our prices include shipping to the UK mainland. IMPERIAL FITNESS BETTER YOURSELF, BETTER THE WORLD.
Contact info
Unit 1-2 Battlefield Road, SY1 4AN, Shrewsbury, United Kingdom
- 07415 076543
- info@imperialfitness.co.uk
- imperialfitness.co.uk
1.8
Poor
45 reviews
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Hasn’t replied to negative reviews
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Great quality products
Used this company over lock down and they never failed to impress great quality products for a great price customer service is absolutely brilliant always happy to help and always answer any questions I’ve had about certain products definitely recommend.
August 16, 2021
Unprompted review
Really good customer service!
Really good customer service got my product the next day, really friendly guys.
August 15, 2021
Unprompted review
Gear
Gear, clothes and weight plates all to the highest quality, definitely coming back for more - would highly recommend the wrist wraps
August 15, 2021
Unprompted review
Best company I’ve ever used
Best company I’ve ever used
Incredibly helpful and responsive will definitely be recommending this company
The quality of the products and craftsmanship is 2nd to none definitely the best gym equipment I’ve ever ordered online
August 14, 2021
Unprompted review
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