The product I bought didn't arrive, and no one is replying to emails, forget about a refund - It’s a scam!
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Ordered a week ago - Still not arrived. Got in touch to find out what was going on a week ago (2nd May) it is now the 9th May and I am none the wiser. Item hasn't been received and I was told that... See more
So I placed an order last week for the cable pulley system, however I received an adjustable kettlebell instead. This was disappointing but mistakes happen. That being said I messaged the team and the... See more
Bad customer service, did help on one issue, but then just decided to cancel my entire order without telling me.
Company details
Written by the company
We are imperial fitness. Our mission is to bring back the joy of the gym to your life. Spread the cost with our finance options and pay later options. Why wait? Lift now pay later. We are located in the west midlands and all our prices include shipping to the UK mainland. IMPERIAL FITNESS BETTER YOURSELF, BETTER THE WORLD.
Contact info
Unit 1-2 Battlefield Road, SY1 4AN, Shrewsbury, United Kingdom
- 07415 076543
- info@imperialfitness.co.uk
- imperialfitness.co.uk
1.8
Poor
45 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great service quick delivery very…
Great service quick delivery very helpful, highly recommend
October 15, 2021
Great service
September 6, 2021
I ordered 110kg of weight plates and…
I ordered 110kg of weight plates and the delivery was very fast, with it being Bank holiday weekend I had some questions regarding the delivery and they responded very quickly, would definitely recommend
September 2, 2021
Unprompted review
Fantastic customer service and fast…
Fantastic customer service and fast delivery. They know what they're on about and we're happy to recommend similar products to help get me started
August 30, 2021
Unprompted review
dumbells
Delivery very fast. Customer service also very good. Would recommend and will use again. I purchased all the hex dumbell at separate occasions and very happy with my whole Experience.
August 26, 2021
Great service and quality
Very helpful. I ordered the wrong sized weights and their customer service was quick, responsive and so helpful. They amended the order and sent me what I needed with no problem.
Wish all customer service was as good!
Weights and equipment all good quality. We’ve been using a couple of months now and all good.
Would buy from here again.
August 26, 2021
Amazing quality products
Amazing quality products! Had some dumbells from them! They came with a free t shirt!🙏🏻
August 21, 2021
Unprompted review
First class service!
Really pleased with Imperial Fitness. Equipment top quality and prices amazing!
I have brought quite a few bits of equipment from here and the quality is great.
Customer service is just fab, they always respond, very helpful and very friendly, all round nice people to deal with. Highly recommend!
August 21, 2021
Unprompted review
Ordered what I wanted and got it asap
Ordered what I wanted and got it asap.
No problems.
August 19, 2021
Item as described quick delivery
August 18, 2021
Great service and great products
Great service! Love my new gym equipment.
August 18, 2021
Unprompted review
Exceptional T-shirts
Exceptional T-shirts! fit amazingly, stretch to fit your body type And do not restrict movement at all! 100% recommend
August 18, 2021
Unprompted review
Really top quality product
Really top quality product, very well priced and great service. I've recommended these guys to numerous friends over the years and created my own home gym through them!
Couldn't recommend more
August 17, 2021
Unprompted review
Loving my new products
Loving my new products, great service, thank you will definitely recommend!
August 16, 2021
Unprompted review
100% recommend
Superb high quality equipment! Literally saved my life during lockdown at really good prices!! Highly recommend
August 16, 2021
Unprompted review
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