The team was absolutely fantastic! They were so friendly and went out of their way to make sure our garden looks amazing. Their service was top-notch from start to finish. A special thank you to the l... See more
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Review summary
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Reviews shaping this summary
Excellent experience from start till end. Lady on the phone was extremely helpful - listened to my concerns and came up with solutions. Once I booked the date was confirmed straightaway and it was... See more
Absolutely amazing work, the guys came on time , worked like machines, removed the old grass and soil in 2hrs , carried out all the other processes with skill and care , the end result is fantastic, w... See more
We couldn’t be happier with our installation of artificial grass!! The crew worked incredibly hard to get it all in and done in two days. Our garden is not rectangular and required a lot of extra effo... See more
4.6
Excellent
154 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
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Brilliant service
Brilliant service correspondence was exceptional . Roberto and Timmy done an amazing job with the grass , they were very professional and tidied up afterwards.
June 16, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Imperial Grass Limited is the one for you...
I was so worried about who to go for and who was legit or not. I went with Imperial Grass Limited and boy was it a good choice. Everyone was friendly when sorting out the date for the artificial grass to be done. They did an amazing job and the price was so reasonable. The men who came did such a professional job and so happy with the outcome also. You won't be disappointed if/when you go with Imperial Grass Limited.
June 13, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
They were all very helpful and worked…
They were all very helpful and worked hard to make my garden look lovely, would highly recommend them.
April 10, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Perfect
It was very clean, people were very helpful, they were punctual, they were extremely fast.
June 9, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
High Quality service and job
Roberto and his team did an amazing job. Quick, efficient, patient and informative. Highly recommended!
June 6, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
The team was absolutely fantastic
The team was absolutely fantastic! They were so friendly and went out of their way to make sure our garden looks amazing. Their service was top-notch from start to finish. A special thank you to the lovely lady at Imperial Grass customer service—she was incredibly kind and accommodating, working hard to ensure everything fit within our budget while still delivering exceptional quality. We’re so grateful. Thank you so much!
June 4, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Quality and Skill of the work team
With the weather against them they carried on without a fuss. You could see they knew what they were doing from the off and didn't need any guidance.Everything they said they would do on the quote they did. A very professional job done and the whole garden left spotless. I would recommend Imperial Grass to anybody.
June 3, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Pheliphe Alves and his team were…
Pheliphe Alves and his team were fantastic they were so nice, went out of their way to ensure our garden looks great and lovely.
They delivered a top notch service, the lady at Imperial grass customer service is so nice and accommodating, did everything possible to ensure our budget fit in and delivered a top notch service. Thank you so much.
May 30, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Fantastic product and great service
Fantastic product and great service. I was looking to replace real grass with pet friendly artificial grass.
I received a very comprehensive quote which had listed all materials required for installation followed by the price within 24hrs.
A site visit a couple of days later confirmed my requirements and he even brought a sample of the K9 grass to show me.
The grass was fitted a week later even during spells of heavy rain. Jean and Eduard did a great job and were polite and attentive.
Overall, the end result far surpassed my expectations and I highly recommend imperial Grass for price, professionalism, experience and highly quality service.
May 21, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Roberto and his team were absolutely…
Roberto and his team were absolutely fantastic. They went above and beyond to make sure our garden looked fantastic.
The guys at imperial grass were great from the outset and all for a very reasonable price given the quality and professionalism.
Thank you
May 21, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Highly recommend Imperial Grass!
Highly recommend Imperial Grass!
They worked on our garden for five days, and we couldn’t be happier with the result. The garden looks amazing, and we’re truly satisfied with the work they did for us.
May 20, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Most hardworking team ever
Most hardworking team ever. They are so passionate about their job. Every problem that arose due to the design of our house they were so creative and fixed the problem.
They did the job in ONE Day and did not skip a step. Refused to take breaks and kept working through.
Their admin team is so efficient, replies in minutes. I would highly recommend them.
May 14, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
We are extremely happy with the amazing…
We are extremely happy with the amazing work done by Imperial Grass! They installed high-quality artificial grass and beautifully laid tiles, completely transforming our garden into a clean, modern, and low-maintenance space that we absolutely love.
From start to finish, the team was professional, efficient, and paid great attention to detail. The artificial grass looks incredibly natural and feels great underfoot, while the tiling was done with perfect precision. It’s now a space we’re proud to show off and enjoy every day.
We’ve had so many compliments from friends and neighbors – the transformation is truly impressive. Highly recommend Imperial Grass for anyone looking to upgrade their outdoor space. They exceeded all our expectations!
Thank you again, Imperial Grass!
May 10, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Very professional and helpful company…
Very professional and helpful company and friendly workmen. Very happy with the installation of my artificial grass. I would definitely recommend them.
May 13, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Amazing
Amazing
Amazing
Amazing
From start to finish
Neeru in the office Very knowledgeable and polite
Nothing was too much trouble
The installation by 2 gentlemen was fantastic
They did an excellent job and wanted perfection, which they delivered
We would highly recommend
May 9, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Excellent Service and Stress-Free Turf Installation
We used Imperial Grass to install the AstroTurf we had purchased ourselves. The office team was easy to deal with and maintained great communication throughout, keeping in touch via phone and WhatsApp. The installation process was completely stress-free, and the team who worked in our garden did a fantastic job. They were friendly, professional, and efficient. The office staff were always responsive and answered all our questions promptly. I would definitely recommend Imperial Grass.
April 28, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Pain free from start to finish and a stunning result
I cannot recommend this company enough, it has been the most pain free service I have ever recieved from the initial call for a quote ( which was the cheapest ) to the final fantastic result. Roberto and his lads done a stunning job and left my garden clean and tidy.
May 1, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Reberto and the dream team
Reberto and his team did a fantastic job from start to finish I can’t knock there work ethic unbelievable. From enquiring to booking the job to getting it finished was really positive and easy.
Scott
April 29, 2025
Unprompted review
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
Roberto and he's team did a fantastic…
Roberto and he's team did a fantastic job. I had artificial grass laid and it looks amazing. The team were very polite and explained everything very clearly, made sure I was happy with the plan before starting. They were very professional. Even booking the job was seamless. Neeru was so helpful and answered the many many questions I had. Everyone I have engaged with from this company have made it a great experience. I would definitely recommend them.
April 24, 2025
Reply from imperialgrass.co.uk
Thank you so much for your 5-star review!
We truly appreciate your kind words and support. At Imperial Grass, we’re committed to delivering top-quality service and products, so it’s fantastic to know that you had a great experience with us. If you ever need anything in the future, we’re always here to help!
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