I really enjoy working with this company. Their customer service is excellent and they keep you updated right through the process. These are complicated orders as they are sourced from overseas a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was regularly kept up to date with this order since it was placed until it was delivered! As this order was imported, I expected it to take much longer and did not keep my fingers crossed to have it... See more
Never had any issues with Importitall ever. I've ordered from them previously on a few occasions. Everything runs like clockwork and they're always updating shipping info. Very satisfied.
Company replied
The item arrived on time and in good condition. This was also the cheapest import service that I managed to find (that delivers to your door - using the post office would be cheaper but risky and woul... See more
Company details
Written by the company
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
Contact info
18 Laneshaw Street, 1609, Johannesberg, South Africa
- queries@importitall.co.za
- importitall.co.za
4.5
Excellent
392 reviews
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The stuff you got in for me was what i…
The stuff you got in for me was what i ordered and on time thankyou
January 10, 2025
Very efficient and kept
Very efficient and kept me updated for timeline of the delivery All my queries were answered very promptly
January 13, 2025
I couldn’t be happier with the service
I couldn’t be happier with the service. I placed my order on the 21/12/24, they kept me updated on the status of my order until it was delivered on the 13/01/25.
January 13, 2025
Very good service delivery and very…
Very good service delivery and very transparent. Looking forward to the next purchase.
January 9, 2025
I got what I ordered
I got what I ordered. Although I waited several weeks for the order to be imported, once it arrived in South Africa, it got delivered within days!
January 9, 2025
Correspondence and updates are great
Correspondence and updates are great. Always knowing where your parcel is traveling sets your mind at ease
January 8, 2025
Excellent Service
I Placed the order in December 2024. Worst month of the year. I was continuously updated of the progress. The product was successfully delivered today. The local courier company was just as professional and punctual. I wish you all the success and blessings
January 8, 2025
My purchase arrived supper early
My purchase arrived supper early. What great service. No hidden cost.
December 10, 2024
Friendly guy whi deliver the package.
Friendly guy whi deliver the package.
As well as my items I bought for my craft..quilting away!!!
December 10, 2024
Good service
Whenever u do follow up there is always a rapid response from them and they keep u up to date with everything u asked. Very good service
December 9, 2024
Importitall assisted me in obtaining the part I needed for my motorcycle
Importitall assisted me in obtaining the part (starter clutch) I needed to fix my motorcycle which is almost unattainable in South Africa.
I was updated with progress all the way with the import process and have not complaints.
December 9, 2024
Updates were received on the status at…
Updates were received on the status at each point, and the order arrived in good condition within a reasonable duration.
December 6, 2024
Honesty and quick response on my questions.
When I mail them, they immediately come back with answers to me. They were professional and very helpful. I also appreciated their direct honesty.
December 6, 2024
Great experience overall
Delivery times were a bit long. But the quality of the keycaps is immaculate
November 8, 2024
Communication was excellent
Communication was excellent, from the order was placed till the end
November 8, 2024
Great experience
Products were ordered, confirmation was confirmed by ImportItAll of sizes to avoid confusion, returns etc.
Products were delivered in time frame estimate
November 8, 2024
Continuous updates on the order before…
Continuous updates on the order before I even followed up
November 8, 2024
Absolutely amazing
Absolutely amazing, brilliant, 1000 stars service! Thank you! Received item in perfect condition brand new and sealed also perfectly protected with bubble protection. Cannot thank you enough.
November 8, 2024
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