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See what reviewers are saying

Rated 5 out of 5 stars

absolutely fantastic. When I start making money from my app that uses this service, I will pay for the premium features. I'm so thankful that I can represent myself as a professional without the initi... See more

Company replied

Rated 5 out of 5 stars

I was having an extremely stressful few hours trying to get Cloudflare's email forwarding service to work after moving my domain across to them from Squarespace. Despite being supposedly... See more

Company replied

Rated 5 out of 5 stars

improveMX is an absolute gem. I wish I could have discovered this service years ago when I was struggling with setting up email hosting for all my domains just to be able to receive few emails to admi... See more

Rated 5 out of 5 stars

This service is perfect for someone like me who primarily needs to receive emails without worrying about sending replies. It keeps things simple and efficient. However, if I ever need to correspond, t... See more

Company replied

Company details

  1. Email Service Provider

Written by the company

Create free email aliases for your domain name. Set up email forwarding in seconds and start receiving and sending emails with your domain name. Absolutely free. Rock-solid infrastructure. World-class support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this product

I love this product. It really let's me use my single Gmail account with all my domains and I've found it to be reliable, gets through SPAM, and is so affordable. Highly recommend.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Smooth service

Smooth service. Could use a control to send old emails caught by the spam filter.

Great uptime, no problems.

July 16, 2023
Rated 2 out of 5 stars

Not recommended

Not really sure their server is as secure as they claimed because I noticed some IPs from public hosting easily distinguishable from their own infrastructure.
Meanwhile they kill off the free plan I'm using by limiting only 1 domain per account, then kept advertising their "secret" plan to me ($6 per month for basically what I got for free before).
I understand they have to make money but do you realize their MX servers get really good reputation being pointed to by so many domains?
That is very shady practice and I do not appreciate it.

September 1, 2022
Unprompted review
ImprovMX logo

Reply from ImprovMX

Thank you for your feedback, and we apologise for the delayed response. We only recently claimed our Trustpilot profile, which now allows us to respond to reviews and engage actively with the feedback from our users.

Firstly, I want to reassure you that we take the security of our servers very seriously. We maintain high standards to ensure the safety and security of the data that passes through our system. In regard to your concern about the IP addresses, our infrastructure does include use of reputable public Cloud providers like AWS which adhere to stringent security protocols, making them reliable and secure.

You raised a concern regarding the changes made to our free plan. It is indeed true that back in 2020, we revised our free plan to include a limit of one domain per account. However, we ensured that existing users with more than one domain linked to their account at that time could continue using the service without any disruptions; the restriction was applied only to the addition of new domains.

We made this adjustment with a heavy heart, driven by the necessity to maintain the quality and sustainability of our services. We deeply regret if this change did not align with your expectations, and we understand the value that our free plan brought to many of our users. Our foremost goal has always been to foster a trustworthy and reliable service, a reputation that has been built with the trust and support from users like you.

We appreciate the recognition of the good reputation our MX servers have garnered over time. This reputation is built on our commitment to delivering reliable service while adapting to the changing needs and feedback from our valued users like you.

Thank you for your understanding.

Rated 5 out of 5 stars

Great email forwarding

I use them to forward my main email domain to my other main email. They are just so good at what they do! I would recommend them to anyone who wants a free email alias or email forwarding.

August 6, 2021
Unprompted review
Show reviews in all languages. (135 reviews)

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