iMusician Reviews 

498
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Urgent: Release stuck for a month & Artist Mapping blocked (EAN: 4071624077125)⁠ been stuck for nearly a month due to an Apple Music Artist Mapping issue (Apple Case ID: 20000145301187). On September... See more

Rated 5 out of 5 stars

Everything has worked out great for me so far. Always good and quick responses when I have an issue and the platform is easy to manage once you get used to it

Rated 5 out of 5 stars

Great experience. Easy to use UI. Great support. Sometimes, you have to wait a little for a response but you'll eventually get it. I'm very happy with iMusician as a distributor.

Rated 5 out of 5 stars

You gotta know some music industry lore, some greens and reds BEFORE trying to distribute your music yourself. After that, iMusician will take care of you in ways that you don't imagine ever. I got li... See more

Company details

  1. Music Store
  2. Music Management and Promotion
  3. Musician

Written by the company

iMusician offers digital music distribution, mastering, promotion, mentoring, and monetization for independent musicians and labels. We believe music shouldn’t just be a hobby — artists deserve to get paid. That’s why we work hard to empower musicians and labels with tools and expertise they need to succeed.


Contact info

4.2

Great

TrustScore 4 out of 5

498 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(498)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

A Lovely Team !!

A great, lovely team, available to help with any matter ! I've been with them for a few years now, and I will stick with them forever, they will always have my complete trust regarding the distribution of my music thanks to their professionalism and kindness.

Aloys

July 30, 2021
Unprompted review
iMusician logo

Reply from iMusician

Hi Aloys - thank you for taking the time to share your feedback. We're very happy to have been able to assist you with your releases these past few years. Keep the music coming!

Your iMusician Team

Rated 5 out of 5 stars

Great service

Great service - answered all my questions as a beginner who knows nothing about the business and got my song online quick and easy. Will be using them for all my music :)

July 20, 2021
Unprompted review
iMusician logo

Reply from iMusician

Hi Jakob,

Thank you for taking the time to share your feedback. We are always happy to hear from our artist community and look forward to supporting you and your upcoming releases. Keep the music coming.

Your iMusician Team

Rated 5 out of 5 stars

I have been with iMusician for over 3…

I have been with iMusician for over 3 years and they are very professional.

Great support and customer service.

Special thanks to Christoph who puts 100% of his heart on it.

Cheers,

Charly

May 14, 2021
Unprompted review
iMusician logo

Reply from iMusician

Hi Charly,

Thank you for taking the time to send us your feedback.

We are happy to have you in our artist community and look forward to hearing your next release!

Rated 1 out of 5 stars

Delivered to WRONG artist profile + do not deliver to all stores they advertise + YouTube ID not working

When I submitted my album, they charged me twice for a label creation even though it was included on my plan (rockstar) so I had to contact them and the money was added back to my account as credits I can use for future releases. Well... not bad(?)

The day of the release I realized they put my music on another artist profile even though I clearly marked on my submission I DO NOT HAVE AN ARTIST PROFILE. Absolutely unacceptable.

Needless to say they ruined my first release. Very disappointed. (Now waiting for their copy paste reply on this review).

---REPLY TO THEIR COMMENT---
1. "With over 20,000 tracks per day delivered on Spotify, duplicate artist names are very common."

This is what you literally have on your website: "Have you ever wondered what happens if you want to release your music and someone else already has the name? Do you know how to avoid your music ending up on the wrong artist profile?

From now on it will be easier than ever to make sure your music gets to the right profile!"

So what's your excuse now?

2. "For artists who haven’t released before, we encourage them to send us their music at least 15 days before"

I submitted my album more than a month before the release.

---UPDATE---
After a while I was able to fix the wrong artist profile, but not with imusician help, I talked directly to the streaming services and they were very kind to do it.

Also, and this is absolutely frustrating and unacceptable: they DO NOT deliver to the stores the advertise. I live in Asia and the only reason I choose this "service" was to have my music release in 2 South Korean stores that are important for me. Guess what, it is going to be almost 2 months since the release of my album and they have not distribute it to those stores yet.

Lastly, I paid as well for YouTube content ID. On their website, they say: "If you upload your video after your music has been released, it is usually monetised within one or two days after the upload."

As expected they did not do it. More than a week ago, someone uploaded my album to youtube and it has not been recognized yet by the content id.

Basically, they provide a poor service and do not give you what you paid for. At this point I gave up already, I have to accept I payed for a service that will never be
fulfilled.

---UPDATE 2---

After 3 months of releasing my EP on Spotify, Apple Music etc, it was released on 2 South Korean stores I wanted to have my music in since I live there. So basically, you can sync your release... I know it is very niche but they should tell in advance if they know it takes that long.

After 4 months of release, the YouTube Content ID was activated.

May 14, 2021
iMusician logo

Reply from iMusician

Hi Pedro,

Thank you for your feedback. We sincerely apologize for the inconvenience with your release.

With artist pages, Spotify uses its own system, an artist code called a URI, to track the artist name and the songs associated with the artist. If this isn't entered before the release with your digital music distributor, then sometimes artists with the same name can appear on the wrong artist profile.

With over 20,000 tracks per day delivered on Spotify, duplicate artist names are very common.

For artists who haven’t released before, we encourage them to send us their music at least 15 days before they want to release it and to check on Spotify and Apple Music to see if there are other artists with their same artist name. If so, it is important to let us know as soon as possible so that we can get your Spotify URI or your Apple Music URL and you can check to see if there is a problem.

In the case that the release is already out and on the wrong profile, we kindly ask artists to email our Artist & Label Relations Team with the release name, a link to the release, the shops that have the incorrect artist profile, link to the wrong artist page, and a link to the correct artist page, if they have one. If an artist doesn’t have an artist page, we can create one for them.

We hope this helps to clarify why issues like this arise for artists but if you have any other questions or if there is anything else we can assist with, please don't hesitate to reach out at support-en@imusician.pro.

Rated 4 out of 5 stars

Pricing looks good but support is…

Pricing looks good but support is lacking. Some CID limitations for YouTube.

April 23, 2021
Unprompted review
iMusician logo

Reply from iMusician

Hi EZ,

Thank you for your message. We offer support in 6 languages within 48h. We'll get back to you by email as soon as possible if we have not done so already!

Rated 5 out of 5 stars

Helping the independent artist

iMusician is focused at independent musicians and labels who prefer a more personal approach to distributing their releases to the online shops. They have support in 5 languagues.

March 19, 2021
Unprompted review
iMusician logo

Reply from iMusician

Hi Juan,

Thank you for taking the time to send us your feedback. We always love hearing from our artist community.

We actually have a dedicated support team in 6 languages including English, French, Spanish, Portuguese, Italian and German.

We are happy to have you in our community and look forward to hearing your next release!

Rated 5 out of 5 stars

Ordered YouTube Content ID with 2 weeks…

Overcame the problems with late delivery and support helped me out. Products ordered were received.

January 23, 2021
Unprompted review
iMusician logo

Reply from iMusician

Hi Edgaras,

Thank you for taking the time to provide your feedback. We are happy to hear that you got everything you wanted regarding YouTube monetization!

Please feel free to reach out to us again if you have any questions or would like any guidance for your next release.

Rated 5 out of 5 stars

Great reliable service

Great reliable service with quick and helpful customer support. Never had any problems, always got paid. Plans you can choose from are suitable for anybody. I would recommend this distribution service.

November 12, 2020
Unprompted review
iMusician logo

Reply from iMusician

Hi Václav,

Thank you for taking the time to provide your feedback. We are happy to be able to support independent musicians such as yourself with getting their music out into the world!

We look forward to hearing your next release

Rated 5 out of 5 stars

I am very happy with iMusician Digital

I am very happy with iMusician Digital
it's nice to work with them, they provide everything I need, and help to do everything competently
We also visited their office with my guys from "Ninetofive records"
These are good memories)

November 12, 2020
Unprompted review
iMusician logo

Reply from iMusician

Hi KLIM,

We're very happy to have you in our community and even happier to hear that we've been able to support you and your record label with everything you need for your releases.

We look forward to hearing more and hopefully seeing you all in our offices again sometime soon!

Rated 5 out of 5 stars

Great experience !

November 11, 2020
Unprompted review
iMusician logo

Reply from iMusician

Thank you Juejeu! We're happy to be able to support independent musicians like you with getting their music out into the world!

Rated 5 out of 5 stars

"Mixed Feelings"

I love this distributor! It's the best on the market.
You pay one time and that's it.
Amazing support they always answer questions !!!

UPDATED REVIEW

Unfortunately I have to update this review.
I haven't been able to solve problems for weeks.
The record release was not distributed in all stores (only in some) and lacks the content ID even though the rockstar option was selected (the highest pricing).
I am in contact with the support team but have not been able to resolve it yet.

I have to say at the moment that their slogan "think about making music and we'll do the rest" doesn't work.
I had to set aside a week of projects just to keep up with this lack which I hope will be fixed as soon as possible.

NEW REVIEW
All the isssues have been fixed, thank you for the support !!

October 5, 2020
Unprompted review
iMusician logo

Reply from iMusician

Hi MusicOverload,

Thank you for your feedback. We love hearing from our artist community and are happy to be able to support musicians like you with everything they need to release successfully!

Rated 5 out of 5 stars

Best price for youtube CID

Best price for youtube CID no where you can found that price
Support is good response in 1-2 day
And price for release is very competitive with predictable release day
Anyway i love it thanks you so much Chris and Anni !!!

April 4, 2020
Unprompted review
iMusician logo

Reply from iMusician

Hi HiepXongChe,

Thank you for taking the time to provide your feedback. We're always happy to hear about members of our artist community generating a new revenue stream from YouTube Content ID!

Show reviews in all languages. (498 reviews)

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