Atrocious care. I called the confirm that a provider/lab was in network They told me they were. Surprise, they weren't. Luckily I called- they reprocessed the claim as in network when I called but now... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
"Less than 5 minutes" was actually more than 4 HOURS. Absolutely worthless even though I was charged only $5 I would pay a $100 to never do business with this company again. Pathetically farcical serv... See more
Worthless company-I was supposed to have a 15 minute call and the Dr. was rude to me and didn't listen to anything I said and hung up on me after 5 minutes. I asked about waiving the charge which they... See more
Worthless. This company is supposedly a liaison between patients and the insurer. They provide zero value beyond directing patients to their website. If you need a referral to a specialist, be prepar... See more
1.5
Bad
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Total incompetent staff which creates more work
Incompetent staff. Every time I call I speak to a different person and that person is completely clueless as to the history and does not seem to be able to read well. Supposed to help process medical claim issues but is creating more work since I have to hound the representative to do his/her job. At issue is 1 office visit where the insurance did not process the claim. Someone needs to speak to the insurer and the physicians office to resolve. Has not happened in 9 months. Terrible service!!!!
April 19, 2024
Unprompted review
Awful!!
Awful!!! It’s run by narcissists who sell services that’s they don’t have the ability to provide. It’s a scam. They think changing their name is going to fool people. We know you are just doctors on demand.
June 15, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.