They cause more issues and additional work. I can't stress enough how painful they are to deal with. I end up double checking all their workings as they kept making mistakes. I have to follow up... See more
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I’ve been working with Brian for years now and wouldn’t consider going elsewhere. Friendly, accurate, timely and reasonably priced. Thanks!
I’ve been dealing with Brian and his team for many years now and couldn’t be happier, great advise, very efficient and friendly service, won’t go anywhere else
I can confidently recommend IMS, it’s not the bread and butter tasks, it’s the extra mile where they really stand out. When running a small business you are always busy and your mind always full. Some... See more
Company replied
Company details
Written by the company
The Workr Group provides a comprehensive range of Accounting and Payroll services for flexible workers, in the UK and over 85 countries worldwide. With over 80 skilled staff based out of offices in London, Manchester and Leeds, we have enhanced the lives of over 20,000 contractors through our specialist companies Workr Umbrella, Workr Construction, Workr Accounting, Workr International and Freelance Workr. As a fully accredited FCSA member and reigning Best Large Umbrella Company 2019 winners, we pride ourselves on offering an ethical and compliant service, adding value to our clients and work in partnership with 75% of the UK’s Top 20 recruitment agencies
Contact info
6 Stamford Square, SW15 2BF, London, United Kingdom
- 0208 10 60 000
- support@workrgroup.com
- incomemadesmart.com
A very positive experience
A very positive experience. Ryan from IMS was excellent, very informative and extremely personable. The portal call was very helpful and the portal itself is very user friendly.
May 8, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Ben, Thanks for the awesome review. It means the world to us. Ryan is absolutely over the moon that he has been able to deliver for you. So much so that he has personally invited you to get in touch if you have anymore queries moving forwards. Wishing you all the best, The IMS customer team :-)
I have been with IMS since 2013 and…
I have been with IMS since 2013 and have to say they are the most professional and helpful bunch of people I have encountered with any query, question I have to do with my accounts. Siam never fails to let me down and always deals with my queries there and then or calls me back. It is guaranteed that someone from IMS will always respond if they do not know the answer.
I have recommended IMS to my friend who also uses them and have no hesitation to recommend them further.
May 7, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Taira, Thanks for the lovely feedback. We are thrilled that our relationship with you has become long term :-). Saim and I were just talking the other day about how the seven year itch can sometimes cause a few problems but were absolutely convinced that we can keep things as fresh and fulfilling as possible for you. Wishing you all the best for the future. We are always here if you need us :-)
Have found IMS very helpful and easy to…
Have found IMS very helpful and easy to deal with. This was the first time I needed an accountant and so had a lot of questions. Chris Mason was patient and answered all my questions fully and clearly.
Everything was completed quickly and all my emails were acknowledged.
May 1, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Brittany, Thanks for the amazing review. We are so happy that we have been able to deliver a great experience for you. I shared this feedback with Chris and the team and they were absolutely over the moon with this. It's so empowering to know that we are getting it right for you. Wishing you all the best and if you need anything you know where we are, Regards, The IMS Customer Team :-)
The service provided by IMS and…
The service provided by IMS and specifically Dees Govender and his team has been very good. Dees has serviced my Company for 8 years and as such I have a good working relationship With him and his team. The team is very professional and Dees is always available for advise or comment. In summary a very professional outfit that does what it says on the tin , and possibly a little More .
Regards
Kevin Howard
Howard Construction Services Ltd
May 1, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Kevin, Thanks for the great feedback. This is an absolute pleasure to read. We love it when we can be of a service to our customers and finding out that we go the extra mile gives us a real sense of pride. Dees and the team were really excited to here this and for the first time in 8 years Dees did a little dance. That's how things roll in our offices :-)
Thanks again for taking the time to leave the review and all the very best for the future,
Regards, The Customer Team @ IMS!
Amazingly helpful service
Amazingly helpful service, couldn't have asked for any better. Stephen and Sam went the extra mile for me from day 1 and I could not recommend a better a team. Everything has been smooth, well explained and very efficient. 10/10 would recommend
April 30, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Jason, Thanks for the great review - it is great to see that Stephen and Sam have been able to go that extra mile for you - that's the important bit. As ever we are always here to help you if you need and will continue to walk the hard miles in your shoes so you don't have to. All the best, The IMS customer team :-)
Great company
Great company, great people. Very responsive and polite & my dedicated accountant, Dees Govender, even responded whilst on holiday so they really do go above and beyond. Highly recommend.
April 26, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Ali, Thanks for the great feedback. This is great to hear from you and we are absolutely thrilled that we have been able to deliver for you. I managed to catch up with Dees today to share this great feedback with him and he is over the moon that he has been able to help and told me that even his holidays wont get in the way of delivering for his customers. Please let us know if there is anything else we can do to help as it always a pleasure, Best regards, The IMS customer team ::-O
They filed my accounts wrongly and had…
They filed my accounts wrongly and had to reinstate them and file them again. Made a huge mistake which cost me a lot of time.
AVOID
April 25, 2019
Unprompted review
Reply from Workr Accounting Limited
Good Morning, My name is Gareth Murphy, Customer Care Manager for IMS and the WORKR group. I am very disappointed to hear these comments and would like to investigate the issue for you so we can fix things. In order for us to find out some more information and help resolve this case please call me on 0161 359 3235 and I will be more than happy to help, Kind regards, Gareth
Staff is quick to respond and…
Staff is quick to respond and explanations and options are clear.
Saim and Zara are super helpful even when I ask the same questions. I rely on them for peace of mind and have recommended IMS to other people.
April 23, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Suzette, Thanks for reaching out and leaving us an amazing review. It is great to hear that Saim and Zara are able to give you that confidence and peace of mind that would lead you to recommend our services to others. Long may this continue, All the best, The IMS team :-)
IMS have made accounting easy
IMS have made accounting easy, leaving me time and a stress free tax period. Thank you to Dewald for his patience.
April 23, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Amber, thanks for the lovely review. It is great to hear this feedback from you and we really appreciate it. Were so glad you are getting the best out of your IMS experience and long may this continue. All the best, Dewald and the IMS team
IMS - Excellant company
I have been registered with IMS for more than 5 years and their service and co-operation with me have been excellant. The entire team is very professional in how they manage and relate to their clients.
April 18, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Shobna,
Thanks for the great review. It always fills us with pride that our long standing customers have enjoyed the service we deliver. Wishing you all the very best for the future and once again thanks from all the team for your lovely comments, Regards, IMS Customer Care :-)
IMS have done my accounts for about 12…
IMS have done my accounts for about 12 years now and have always dealt with matters swiftly and amicably.
April 17, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi John,
Thanks for taking the time out to leave us such a lovely review. 12 years seems like a long time but it has been an absolute pleasure building a lasting relationship with you. As ever, if you need anything simply get in touch and we will do the rest. Have a great Easter weekend, From the IMS team :-)
Sam was amazing to deal with
Sam was amazing to deal with. Always good having a fellow kiwi helping you through the confusing accounting process.
Highly recommend especially if you're from nz.
April 17, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Aaron,
Just wanted to say a big thanks to you for taking the time to leave us a review like this. it means the world to us that we have been able to deliver for you and Sam is absolutely ecstatic with this feedback too. Us Kiwi's will stick together :-) If there is anything else you need or you have any queries please let us know. We will be more than happy to help you. All the best, The IMS Customer Service Team
Easy to use and very friendly staff.
Easy to use with very friendly and knowledgeable tax management team. I would highly recommend to anyone looking for help with taxes in conjunction with contracting.
April 17, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Nick, Thanks for taking the time to share your comments regarding the service you have encountered and it is pleasing to hear we have been able to provide a service that works for you . We look forwards to working with you into the future. Take Care, The IMS Customer Service team
An excellent example of quality service
I've known of this company's service for the past 13 years and they have upheld, to the best of my knowledge, the best professionalism in their field. Their staff are very friendly, knowledgeable in industry standards and rules and very prompt in responding to my queries.
Speak to their sales advisers first before going to other accountants.
April 15, 2019
Unprompted review
Reply from Workr Accounting Limited
Hi Kern, We just wanted to reach out to say thanks for your amazing feedback and review. It is great to see that over the years we have managed to deliver a great service of a high standard to you. It's lovely to hear that after all this time we would be your go to provider. Wishing you all the best, Kind regards, IMS Customer Service
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