I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.
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See what reviewers are saying
Experienced drone guy here: Cheaper price than almost every other option. Great idea for a two week vacation. Extremely easy to Deal with as well! There’s additional insurance you can buy that provide... See more
Good not Great service, took a lot longer to get my rentals than advertised but partially was my fault no submitting my ID. Though I did rent 3 games out, one of the games Mario Super Tennis or someth... See more
Great Experience. Easy process, good customer interaction (follow-up, status info, etc.). Drone arrived perfectly, worked great out of the box (but, as Crisp suggests, I highly recommend checking yo... See more
Company details
Written by the company
Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.
Contact info
2820 Howard Cmns , 54313, Howard, United States
- 1 (888) 675-2905
- contact@incrediblephones.com
- incrediblephones.com
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Very communicating group of customer…
Very communicating group of customer service excellent delivery services.
I bought a phone and you guys cancelled…
I bought a phone and you guys cancelled my order and refunded my money im looking somewhere else for a phone

Reply from Incredible
Phone is like new!!
iPhone 8 Plus refurbished-Phone exactly as promised. Condition is excellent, looks brand new! Works well no problems noted at all. Well packed for shipping. Highly recommend Incrediblephones.com and verify that it is a safe site to order your next phone!
The Iphone i ordered for my mother…
The Iphone i ordered for my mother worked perfectly! She loves her phone..battery staying charged, everything worked properly!
Thank you Incredible!!
I am super impressed with my daughter's…
I am super impressed with my daughter's new phone. It arrived in a timely manner, looks great, and was very reasonably priced. I would definitely buy from you again!!
The Iphone 11 had to be returned
The Iphone 11 had to be returned. My carrier, Sprint/Mobile said they could not connect the phone for whatever reason. I returned the phone and am very happy to report that a full refund was issued. I was very much relived and would not hesitate to order from incrediblephones again.
Good job!👍
Phone is excellent! Customer service was excellent! Very pleased with everything. Only disappointed in the packaging it came in. Great job overall, I would definitely recommend you guys. Thanks
Great phone at great price.
Good prices, good phones
Prices were reasonable and phones came exactly as described. The only problem I had was that I paid extra to have 2 day shipping and neither of my phones came by date promised. I did reach out about shipping and they did respond quickly to my concerns though.
I decided to treat myself for my…
I decided to treat myself for my birthday and purchase my first iphone, i recieved an iphone 7 in very good condition, i was really pleased it arrived on time and i wouldnt be any happier thank you incredible i would definitely reccomend and purchase again thank you guys!☺💗
Great
Great, i was so shocked tbh that the phone came in EARLIER than expected and in mint mint condition even after choosing the lowest condition. The only thing is there are the tiniest little scratch spots on the back not even scratches just tiny sprinkles (I expected way worse). Definitely try this site out !
I got my iPhone 11 in less than a day…
I got my iPhone 11 in less than a day ordered it at night and it came the next day at noon great shipping and the phone looks brand new couldn’t even tell it was used works great overall great job by incredible
I bought an Iphone X and I’m legit happy to have bought it…
I bought an Iphone X and I’m glad it came out great and I haven’t used it so much to know about battery but I hope I won’t be bad.
Everything was well package and I would…
Everything was well package and I would definitely getting another phone from them .

Reply from Incredible
The customer service was great
The customer service was great. I purchased a phone from them that wasn’t compatible with my carrier after all. Got on chat w a rep and they said a return label would be sent to me and glad they were an efficient and speedy. Thank u guys
Wonderful.
Wonderful.! My phone was here 2 day earlier than was supposed to be here
It works wonders with my SIM card
items not in stock
Sold items not in stock, then canceled my order. Better not to show in stock.
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