Incredible Reviews 

309
•
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.

Rated 5 out of 5 stars

Experienced drone guy here: Cheaper price than almost every other option. Great idea for a two week vacation. Extremely easy to Deal with as well! There’s additional insurance you can buy that provide... See more

Rated 3 out of 5 stars

Good not Great service, took a lot longer to get my rentals than advertised but partially was my fault no submitting my ID. Though I did rent 3 games out, one of the games Mario Super Tennis or someth... See more

Rated 5 out of 5 stars

Great Experience. Easy process, good customer interaction (follow-up, status info, etc.). Drone arrived perfectly, worked great out of the box (but, as Crisp suggests, I highly recommend checking yo... See more

Company details

  1. Cell Phone Store

Written by the company

Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

309 reviews

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4.3

All reviews

(309)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought a phone and you guys cancelled…

I bought a phone and you guys cancelled my order and refunded my money im looking somewhere else for a phone

July 10, 2021
Incredible logo

Reply from Incredible

Hi Merissa, we apologize for this undesirable out of stock scenario. At times, our inventory moves so quickly that we over sell, and we are forced to immediately cancel an order. It's rare and we hate when it happens. We hope you found a good phone for a decent price elsewhere.

Rated 5 out of 5 stars

Phone is like new!!

iPhone 8 Plus refurbished-Phone exactly as promised. Condition is excellent, looks brand new! Works well no problems noted at all. Well packed for shipping. Highly recommend Incrediblephones.com and verify that it is a safe site to order your next phone!

July 9, 2021
Rated 1 out of 5 stars

The Iphone 11 had to be returned

The Iphone 11 had to be returned. My carrier, Sprint/Mobile said they could not connect the phone for whatever reason. I returned the phone and am very happy to report that a full refund was issued. I was very much relived and would not hesitate to order from incrediblephones again.

July 6, 2021
Rated 4 out of 5 stars

Good job!👍

Phone is excellent! Customer service was excellent! Very pleased with everything. Only disappointed in the packaging it came in. Great job overall, I would definitely recommend you guys. Thanks

July 6, 2021
Rated 4 out of 5 stars

Good prices, good phones

Prices were reasonable and phones came exactly as described. The only problem I had was that I paid extra to have 2 day shipping and neither of my phones came by date promised. I did reach out about shipping and they did respond quickly to my concerns though.

July 5, 2021
Rated 5 out of 5 stars

I decided to treat myself for my…

I decided to treat myself for my birthday and purchase my first iphone, i recieved an iphone 7 in very good condition, i was really pleased it arrived on time and i wouldnt be any happier thank you incredible i would definitely reccomend and purchase again thank you guys!☺💗

July 3, 2021
Rated 5 out of 5 stars

Great

Great, i was so shocked tbh that the phone came in EARLIER than expected and in mint mint condition even after choosing the lowest condition. The only thing is there are the tiniest little scratch spots on the back not even scratches just tiny sprinkles (I expected way worse). Definitely try this site out !

July 3, 2021
Rated 1 out of 5 stars

Everything was well package and I would…

Everything was well package and I would definitely getting another phone from them .

July 1, 2021
Incredible logo

Reply from Incredible

Thank you Keyona! We see you accidentally gave 1-star. We are happy you would definitely buy from us again! We appreciate your choosing us! :)

Rated 5 out of 5 stars

The customer service was great

The customer service was great. I purchased a phone from them that wasn’t compatible with my carrier after all. Got on chat w a rep and they said a return label would be sent to me and glad they were an efficient and speedy. Thank u guys

June 29, 2021

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