Incredible Reviews 

309
•
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.

Rated 5 out of 5 stars

Experienced drone guy here: Cheaper price than almost every other option. Great idea for a two week vacation. Extremely easy to Deal with as well! There’s additional insurance you can buy that provide... See more

Rated 3 out of 5 stars

Good not Great service, took a lot longer to get my rentals than advertised but partially was my fault no submitting my ID. Though I did rent 3 games out, one of the games Mario Super Tennis or someth... See more

Rated 5 out of 5 stars

Great Experience. Easy process, good customer interaction (follow-up, status info, etc.). Drone arrived perfectly, worked great out of the box (but, as Crisp suggests, I highly recommend checking yo... See more

Company details

  1. Cell Phone Store

Written by the company

Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

309 reviews

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4.3

All reviews

(309)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Volume control issue

The volume on the phone (XR ) was so poor I could not even hear a caller or even hear the phone ring. So, I took the phone to my local Cell Fix and he fixed it so the volume is normal! Now I love my new phone!

June 28, 2021
Rated 5 out of 5 stars

I love my phone!

I love - my phone, the price, the warranty, and the customer service. I would definitely buy from Incredible Phones again!

June 28, 2021
Rated 5 out of 5 stars

Amazing phone received!

Amazing phone received! Great to work with, and a great company that supplies great products. I highly recommend this company to everyone looking for a new phone!

June 28, 2021
Unprompted review
Rated 1 out of 5 stars
Incredible logo

Reply from Incredible

Hi Jeffrey! Typically the best thing to do is to contact us first. That way, we can help track it down with the shipping carrier. A delayed delivery is no fun. We will send you an email to start taking care of this for you today. Hope to chat soon!

Rated 5 out of 5 stars

This company is very honest they did me…

This company is very honest they did me right and even when we had a lil hiccup they were rite on it , great people to deal with and nice clean phones with nice prices , i called them and they help me order the phone during the call and when i had a small issue and emailed them they responded within the hour and solved the issue just as fast , im very pleased and will buy from and recomend them to any and everyone that needs a smartphone !!!!Do yourself a favor Don't waste time looking online all day at dinged up scratched phones for same money or more just hit them up at -Incredible- youll save alot of time and money for nice clean phone and a warranty .im really picky and seen video reviews and so i gave them a shot at - incredible- very happy i did .

June 24, 2021
Rated 4 out of 5 stars

I love it!

I love it!! I bought a new iPhone XR for my teenage daughter at less then half the price of one at my current provider. Actually less then half the price I could find on any iPhone XR online or in any stores. I paid for the medium grade phone where there could be visible scratches but no cracks or dents. Once we received it we looked over it very very well and found one tiny scratch that was barely visible. Extremely well worth the money. The charger that was sent to us didn’t work after the first day. And I have contacted customer service about the issue and they are taking care of it. Great phone, great price, great service.

June 22, 2021
Rated 5 out of 5 stars

"Incredibly" satisfied! Ha... anyway...

I've never heard of Trust Pilot or Incredible Phones. I was looking for a deal online, as we all do, and eventually talked to Bryon through the chat feature regarding guarantees and what it meant to buy from Incredible. I was so pleased with the customer service and "as depicted" descriptions of my purchase, I made a video review for customer consideration. Don't worry about spending the money upfront. Myself and other customers took the leap of faith for you! It's well worth considering Incredible for your next phone purchase.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

Awesome customer service! Received the phone within a couple days of ordering and in PERFECT condition. Highly recommend this company for all your cell phone needs!

June 18, 2021
Rated 5 out of 5 stars

iPhone XR 128gb

Phone was in great condition. One very small nick on the side of the camera and a scratch on the bottom next to the charging port. Everything else about the phone was great. I paid the extra 10 dollars to have it delivered early but there was a delay but it still got here the morning after. Overall great experience, customer service was great.

June 17, 2021

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