inCustom Reviews 

28
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The blinds are a very nice quality for the money. The only disappointment i had was that they came in a half inch in width less than my exact measurement thus a lot of light is getting through. Other... See more

Rated 5 out of 5 stars

My experience ordering, communication and installation of my new blinds has been fantastic I’m happier with the blinds then I expected! When I ordered there was a little confusion (on my part). T... See more

Company replied

Rated 4 out of 5 stars

The customer service was great. They did stand behind their guarantee, I had a few issues and after sending them many pictures the blinds were replaced free of charge. Would recommend!

Company replied

Rated 5 out of 5 stars

Ordering was easy. The hard part was deciding what I wanted with so many wonderful choices. Shades arrived in a timely manner as ordered. I am 75 and did the easy installation myself. Lovely accent fo... See more

Company replied

Company details

  1. Blinds Shop
  2. also in
  3. Curtain Supplier and Maker

Written by the company

Crafting Shade with Precision, for Every Space You Call Home. At inCustom, we specialize in handcrafted indoor and outdoor shade solutions, custom-made to fit your unique space, lifestyle, and aesthetic. From elegant indoor roller blinds to durable outdoor sun shades, each product is made to order in our factory — no middlemen, no compromises.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.6

All reviews

(28)

28 reviews in the last 12 months

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Rated 4 out of 5 stars

Well worth the money

The blinds are a very nice quality for the money. The only disappointment i had was that they came in a half inch in width less than my exact measurement thus a lot of light is getting through. Other than that they look great.

September 4, 2026
Rated 5 out of 5 stars

Nice no drill shades

The site is easy to navigate. They have many choices. The no drill are easy to install. I bought 7 of them. different styles and sizes. They all look great. Everyone is asking where I got them.

October 26, 2026
Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, I’ll definitely use them again.

September 27, 2026
inCustom logo

Reply from inCustom

Thank you so much! We're delighted to hear you're very happy with your purchase, and it means a lot to know you'll be coming back. We look forward to serving you again! 😊

Rated 5 out of 5 stars

Dual Room Darkening Shades

InCustom delivered on quality of material(s) as well as time references and updaes on delivery schedule. Installation was quite easy and operation of these shades is very easy and the darkening aspect is very good and effective.

August 24, 2026
inCustom logo

Reply from inCustom

Thank you for such a detailed review! We're glad to hear that InCustom met your expectations on material quality and kept you updated on the delivery schedule. It's great to know the installation was easy, the shades operate smoothly, and the room-darkening effect is working well for you. We truly appreciate you sharing your experience! 😊

Rated 4 out of 5 stars

The customer service was great

The customer service was great. They did stand behind their guarantee, I had a few issues and after sending them many pictures the blinds were replaced free of charge. Would recommend!

September 16, 2026
inCustom logo

Reply from inCustom

Thank you so much for your kind review! We're sorry you had some issues, but we're glad we could stand behind our guarantee and get your blinds replaced free of charge. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Happier the expected.

My experience ordering, communication and installation of my new blinds has been fantastic I’m happier with the blinds then I expected!
When I ordered there was a little confusion (on my part). The company made sure they understood what my need was with follow up questions before placing the order.
I didn’t realize when ordering beige blinds there was also white to allow a little light if I wanted. 2 in one. Score for me!!

August 31, 2026
inCustom logo

Reply from inCustom

Thank you so much for your wonderful review! We're thrilled you're even happier than expected. It was our pleasure to help with your order, ask follow-up questions, and make sure everything was just right. We're so glad you love the beige/white 2-in-1 option—what a great bonus! Thanks again for choosing us. Enjoy your new blinds!

Rated 5 out of 5 stars

Very nice product

The shade came in like described and in a timely manner , love it. Only thing that didn’t come with my shade was the handle to raise it back to the top?

September 14, 2026
inCustom logo

Reply from inCustom

Thank you for your kind review! We're so glad your shade arrived on time and as described—and that you love it. We're sorry the handle was missing. Please contact our customer service team so we can send one out to you right away. We appreciate you and want you to fully enjoy your shade!

Rated 5 out of 5 stars

Great customer service

Great customer service! Beautiful shades. Very happy with them. Easy to install.

August 10, 2026
inCustom logo

Reply from inCustom

Thank you so much! We're thrilled to hear you had a great experience with our customer service and that you're loving your beautiful new shades. It's wonderful to know they were easy to install and that you're very happy with them. We truly appreciate your feedback! 😊

Rated 5 out of 5 stars

The product arrived as it was described…

The product arrived as it was described in the advertisement.

October 10, 2026
Unprompted review
inCustom logo

Reply from inCustom

Thank you for your feedback! We're glad to hear the product arrived exactly as described in the advertisement. We appreciate you taking the time to share your experience! 😊

Rated 5 out of 5 stars

Easy to install

Easy to install, solid quality.

September 1, 2026
inCustom logo

Reply from inCustom

Thanks so much for the feedback! Glad to hear the installation was a breeze and that the quality met your expectations. Enjoy! 🙌

Rated 5 out of 5 stars

Fantastic blind!

The blind fits perfectly in my bathroom window and looks great. It didn't take long to receive it after I ordered it.

August 19, 2026
inCustom logo

Reply from inCustom

Thank you for the fantastic review! We're so glad the blind fits your bathroom window perfectly and looks great. It's also wonderful to hear the delivery was quick after you ordered. We really appreciate you sharing your experience! 😊

Rated 5 out of 5 stars

Blinds were a perfect fit

Blinds were a perfect fit, fine quality and easy to install.

August 15, 2026
inCustom logo

Reply from inCustom

Thank you for your review! We're delighted to hear the blinds were a perfect fit, and that you're pleased with the quality and found them easy to install. We really appreciate you sharing your experience! 😊

Rated 5 out of 5 stars

Easycand quick

Easycand quick, the blinds fit perfect. Thanks

September 1, 2026
inCustom logo

Reply from inCustom

Thank you! So glad it was easy and quick, and that the fit is perfect. Enjoy your new blinds!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! From ordering process to verification if order & shipment! So pleased with our purchase!! Customer service was excellent!

September 9, 2026
inCustom logo

Reply from inCustom

Thank you for the fantastic feedback! We're so happy everything went perfectly and that you're pleased with your purchase and our service. We truly appreciate your support — enjoy your new shades!

Rated 5 out of 5 stars

Very good product

Very good product, they come with perfect specs and shipping fast. Very nice quality, we love it so much!

October 7, 2026
inCustom logo

Reply from inCustom

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the product quality, the specs, and the fast shipping. Knowing that you love your purchase truly makes our day. Thank you for choosing us — we appreciate your support and hope you enjoy your new shades for years to come!

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