The blinds are a very nice quality for the money. The only disappointment i had was that they came in a half inch in width less than my exact measurement thus a lot of light is getting through. Other... See more
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My experience ordering, communication and installation of my new blinds has been fantastic I’m happier with the blinds then I expected! When I ordered there was a little confusion (on my part). T... See more
Company replied
The customer service was great. They did stand behind their guarantee, I had a few issues and after sending them many pictures the blinds were replaced free of charge. Would recommend!
Company replied
Ordering was easy. The hard part was deciding what I wanted with so many wonderful choices. Shades arrived in a timely manner as ordered. I am 75 and did the easy installation myself. Lovely accent fo... See more
Company replied
Company details
Written by the company
Crafting Shade with Precision, for Every Space You Call Home. At inCustom, we specialize in handcrafted indoor and outdoor shade solutions, custom-made to fit your unique space, lifestyle, and aesthetic. From elegant indoor roller blinds to durable outdoor sun shades, each product is made to order in our factory — no middlemen, no compromises.
Contact info
10802 rush st s El Monte ca 91733, 91733, Monte , United States
- +1 458-329-6702
- hello@incutsom.com
- incustom.com
4.6
Excellent
28 reviews
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Ordering was easy
Ordering was easy. The hard part was deciding what I wanted with so many wonderful choices. Shades arrived in a timely manner as ordered. I am 75 and did the easy installation myself. Lovely accent for the bedroom.
September 8, 2026
Unprompted review
Reply from inCustom
Thank you so much for this lovely review! We're thrilled that you found ordering easy and that you had fun choosing from all the options — we know it can be tough to pick just one! It makes us so happy to hear that your shades arrived on time and that you were able to install them yourself. That's fantastic! We're glad they make a beautiful accent for your bedroom. Thank you for choosing us — enjoy your new shades!
The quality and easy installation of…
The quality and easy installation of these blinds is exceptional! I bought one and returned for a second one. Easy to order, very clear directions for measuring, great follow-up to be sure that you measured correctly. I love them!
October 7, 2026
Unprompted review
Reply from inCustom
Thank you so much for this wonderful review! We're absolutely thrilled to hear that you're loving your blinds and that the quality and easy installation exceeded your expectations. It's great to know that our measuring guides and follow-up helped ensure a perfect fit — that's exactly what we aim for. Thank you for coming back for a second one; that truly means the world to us. If you ever need anything else, we're always here to help. Enjoy your beautiful new blinds!
Very user friendly web site
Very user friendly web site. Found item i was looking for and order placed within 5 minutes.
October 4, 2026
Reply from inCustom
Thank you so much for your kind words! We're thrilled to hear you found our website easy to use and that you were able to find what you needed and place your order so quickly. That's exactly the experience we aim for. Thank you for choosing us — we truly appreciate your support!
Easy to order on line.
September 28, 2026
Reply from inCustom
Thank you for your feedback! We're glad to hear the online ordering process was easy for you. We appreciate your support and hope you enjoy your purchase!
Great seller very accommodating with…
Great seller very accommodating with all of my needs and willing to help throughout the whole process
September 28, 2026
Reply from inCustom
Thank you so much for taking the time to share this! We're truly delighted to hear that you felt well taken care of and that our team was able to accommodate your needs from start to finish. Helping our customers through every step is exactly what we strive for, and your kind words mean a lot to us. Thank you for choosing us — we hope you love your new products!
The customer service and communication…
The customer service and communication were really good. The product is very good and the price was great. The first shipment were the wrong blinds, but they replaced them promptly with a great product and gave us a small refund for the trouble. I would order from them again.
September 25, 2026
Unprompted review
Reply from inCustom
Thank you for your wonderful feedback! We're so glad you were happy with our service, product, and price. We apologize again for the initial mix-up, but we're thrilled we could fix it promptly and earn your trust. We truly appreciate your business and look forward to your next order!
Everything from ordering to install was…
Everything from ordering to install was incredibly easy. We do have extra deep casings so they aren't quite total black out but they are about 98%. I am very happy with the purchase
August 6, 2026
Unprompted review
Reply from inCustom
Thank you for sharing your experience! We're thrilled the process was easy and that you're happy with your purchase. We appreciate the note about deep casings — if you'd ever like tips to get even closer to full blackout, just let us know. Thanks again for your support!
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