Indespension - Portsmouth Reviews 24

TrustScore 4.5 out of 5

4.6

Unit 3, Byngs Business Park, Soake Road, Waterlooville PO7 6QX, Hampshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Had a tow bar fitted to my Kia, Claire was great from the start to the finish. Would definitely recommend!

Rated 5 out of 5 stars

Very friendly staff , with good knowledge and very helpful to someone who knows nothing about trailer tyres , was helped and supported, brilliant team in denmead

Rated 5 out of 5 stars

What a first class exeprience. Phoned Claire on Monday, visited yesterday, was given a full explanation of what suited my needs best fro ma great selection. I chose a new 12 x 6 Goods trailer with ram... See more


Company details

  1. Trailer Manufacturer
  2. Towing Equipment Provider
  3. Trailer Dealer
  4. Trailer Rental Service
  5. Trailer Repair Shop

Written by the company

Since our humble beginnings back in 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailers and towing products across the globe. We offer an extensive range of services in all of Indespension branches across both the UK and Ireland, including trailer sales (new & used), trailer hire, trailer servicing, towbar fittings, towbar servicing and number registration printing.


Contact info

  • Unit 3, Byngs Business Park, Soake Road, Waterlooville, PO7 6QX, Hampshire, United Kingdom

  • 023 9226 7955

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very friendly staff

Very friendly staff , with good knowledge and very helpful to someone who knows nothing about trailer tyres , was helped and supported, brilliant team in denmead

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Indespension Mini Coaster

Bought a Min Coaster from Portsmouth Indespension first rate service from Claire and her team. The trailer is well built and far cheaper than other industry rivals highly recommended.

August 14, 2025
Unprompted review
Rated 4 out of 5 stars

Tow Bar

Had a tow bar fitted to my Kia, Claire was great from the start to the finish.
Would definitely recommend!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Portsmouth branch my trailer new axle…

Portsmouth branch my trailer new axle and parts where ordered,arrived within the 4 weeks stated,drove down met by a brilliant member of staff my van was loaded settled the bill and back home,I cannot recommend this company enough and I will be adding a video of them on my YouTube channel fishing dorset live ,highly recommended

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great team, great product

Great service from a team clearly comitted to supporting their customers - an absolute credit to Indespension. We purchased a small twin axle, breaked trailer from the team recently, competatively priced, supplied 'immediately' . Great product - highly recommend.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

I bought my camping trailer from Indespension and from my first contact with Clare I received the best customer service I have had in a long time. Nothing was too much trouble, there was no pressure to buy, the guys building the trailers were super helpful and friendly. They even helped my out when I couldn’t get down to collect, they delivered it to my door!!
Thank you to you all, customer service at its very best!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Clair and Bill (Portsmouth) went above and beyond for me.

I had recently taken on a project boat that had a busted trailer. Although I’m handy I didn’t really understand what I was looking at. I took a trip into my local shop (Portsmouth) and was blown away by the amount of attention that Clair and Bill gave me to help me. They answered serval questions so that I could understand and pointed me towards the right products. They did this on multi occasions when I visited the store. Without their help I would still be struggling, they definitely put me on the right path to getting my trailer fixed. I’ve since been able to get the trailer up and running! I will certainly be going back for any future trailer needs.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Clair at the…

Outstanding service from Clair at the Portsmouth branch.
A lot to check when replacing my old boat trailer so Clair asked for photos so she could source the correct one. I had plenty of stupid questions and she was really professional and pleasant answering on the phone and via email.
Trailer delivered to branch sooner than expected, a bonus.
The visit to the branch to collect was a delight.
Clair and Ken went above and beyond. Welcoming, professional and fun.
I drove away overwhelmed by the service delivered by them.
Thank you Clair and Ken, fabulous.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

I had a towbar fitted to a brand new…

I had a towbar fitted to a brand new Tiguan. Couldn’t have been happier with the service. Prior to my appointment the team were happy to answer all my questions and help identify exactly which towbar and electrics setup would suit my needs. The team were quick with the installation and kept me updated with progress all the way. Excellent clean job and full explanation of how to remove/refit towbar, and also how it interacted with the cars electronics (like the rear parking sensor). Professional and really nice to deal with. Would definitely recommend!!

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Portsmouth branch

Great service from Portsmouth branch - especially Claire! She went above and beyond to find all the parts I wanted and tracked them down through different branches.
Extremely helpful, highly reccomend! Thank you Claire!

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

First class service from the team.

First class service from the team in Portsmouth.
I booked in for a towbar fitting on my new car in late January. I went in for the appointment and was met by extremely helpful and friendly staff. After about 10 minutes, i was asked if i had just bought the car as they had found an issue when going to take off the bumper. They showed me the issue with the bumper and said they could continue but it could damage the bumper. I decided to postpone until the dealership could rectify the issue. They could not have been more helpful with this. They kept the job open whilst i got the work done and 3 weeks later i was back and had my towbar fitted.
Throughout the entire process, the whole team were extremely accommodating, friendly and helpful. Would definitely recommend using Indespension Portsmouth and will be back with all my towing needs in the future.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

What a first class exeprience

What a first class exeprience. Phoned Claire on Monday, visited yesterday, was given a full explanation of what suited my needs best fro ma great selection. I chose a new 12 x 6 Goods trailer with ramp, wanted the LED light upgrade, which was catered for whithin the hour and then shown through all connections, security, hitching on & off and other features before leaving with my new trailer. Thoroughly recommended, Claire and team go the extra mile.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic service from…

What a fantastic service from Indespension Portsmouth. I had an issue with my towing electrics and I was fitted in around other appointments to find the fault. Quickly detected and sorted. Big thanks to the friendly and accommodating staff. Would highly recommend.

April 27, 2023
Unprompted review
Indespension - Portsmouth logo

Reply from Indespension - Portsmouth

So glad our team at Portsmouth could help in a quick timeframe

Rated 5 out of 5 stars

Great service and very helpful.

Great service and very helpful to try and keep bill down. Complete rebuild of Rollercoaster RIB trailer which was 20 years old. Team at Waterlooville/Denmead are great.

August 1, 2022
Unprompted review
Indespension - Portsmouth logo

Reply from Indespension - Portsmouth

Glad our team at Portsmouth were able to help

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